Owners manual
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Pulse surges
unexpectedly
• Poor connecon
• Massage pad is dry,
dirty, or does not sck
• Damaged massage
pad(s) and/or electrode
wire(s)
• Reconnect unit to
electrode wire
• Clean skin and massage
pad(s) per instrucons
• Replace electrode
wire(s) and/or massage
pad(s)
Strong muscle spasms
• Intensity is too high
• Massage pads are too
close together
• Decrease intensity
• Adjust placement of
massage pad(s) (Refer
to our Placement Guide
for suggesons)
Skin turns red and/or
irritated
• Intensity too high
• Damaged massage pad
and/or electrode wire
• Massage pad is dry,
dirty, or does not sck
• Replace massage pad(s)
• Clean skin and massage
pad(s) per instrucons
Therapy does not relieve
pain
• Massage pads are too
far apart
• Intensity is too low
• Skin not clean
• You may be suering
from a chronic or
serious condion
• Adjust placement of
massage pad(s) (Refer
to our Placement Guide
for suggesons)
• Increase intensity
• Clean skin and massage
pad(s) per instrucons
• Consult your physician
Screen does not turn on
• Dead baery • Recharge baery
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