SSP Series SMART SINE PRO SERIES Uninterruptible Power Supply Line Interactive Pure Sinewave UPS 750VA, 1000VA, 1500VA, 2000VA, 3000VA 1500VA - 2000VA 750VA - 1000VA 3000VA USER'S GUIDE
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for 750/1000VA, 1500/2000VA, 3000VA series that should be followed during installation and maintenance of the UPS and batteries. Please read all safety and operating instructions before operating the UPS. Adhere to all warnings on the unit and in this manual. And follow all operating and user instructions.
CONTENTS 1. INTRODUCTION 2. SAFETY INSTRUCTION CAUTION 3. SYSTEM DESCRIPTION 1 2-4 5-15 4. INSTALLATION 16-27 5. ADDITIONAL BATTERY INSTALLATION SETUP 28-29 6. BATTERY REPLACEMENT 30-35 7. COMMUNICATION PORT 35 8. TROUBLESHOOTING 36-37 9. SPECIFICATION 38-39 10.
1. INTRODUCTION This UPS is a compact and line interactive pure sinewave device designed for critical applications and environments, such as desktops, servers, workstations, and other networking equipment. This model is available in the output ratings of 750, 1000, 1500, 2000, and 3000VA. This UPS Series protects your sensitive electronic equipment against power problems including power sags, spike, brownouts, line noise, and blackouts.
2. SAFETY INSTRUCTION CAUTION WARNING: Do not attempt to repair and service this UPS. This UPS contains high voltages that may cause the risk of electrical shock. Even if this UPS is disconnected from the electrical outlet, the dangerous voltage still may be present through the battery. All maintenance and battery replacement should be performed by qualified service personnel only. 1. This UPS should be placed indoors with adequate airflow and free of contamination.
2. SAFETY INSTRUCTION CAUTION 9. The total equipment connected to the output of this UPS must not have an earth leakage current exceeding 3.5 milliamperes. If the connected load earth leakage current is over 2.5 milliamperes, please convert the input lead attachment to either a fixed wiring installation or an industrial plug/socket (e.g. CEE 17 connector). This task should be carried out by a qualified electrical engineer who is conversant with local electrical/ regulations. 10.
2.SAFETY INSTRUCTION CAUTION 2.
3.SYSTEM DESCRIPTION Front Panel No.
3. SYSTEM DESCRIPTION 1. Power Switch: - To turn on the UPS, press the button more than three seconds - To turn off the UPS, press and hold this button until you hear the UPS beep ceases. 2. UPS Test/ Alarm Silence: - The battery is fully charged during in-line mode. To perform self-test function, press and hold the button for five seconds. - To disable alarm buzzer, press this button for a second. Each time a new alarm event is encountered the alarm will sound. Press this button to turn off each new alarm.
3. SYSTEM DESCRIPTION 1. Input Type (Operating Mode) LED: INPUT TYPE NORMAL GENERATOR WIDE RANGE l Normal mode: The Yellow LED indicator will illuminate during normal mode, the UPS accepts AC input voltage range from +/-20%. l Generator: No change to voltage window. However, the low frequency transfer point is changed to 40Hz and there is no limitation for high frequency transfer point. l Wide range: The LED indicator will illuminate, the UPS accepts AC input voltage range from -30% ~ +20%. 2.
3. SYSTEM DESCRIPTION 10.PSDR FAIL LED (or SITE FAULT LED): l PSDR FAIL LED: the LED indicator will light when the power module of UPS fails. l SITE FAULT LED: the LED indicator will light on when UPS is plugged into an improperly utility Note: “SITE FAULT” function is only available for 120Vac models. 11. BAT Mode LED (Battery Mode): The LED indicator will flash every five seconds when the UPS is providing battery power to your equipment.
3. SYSTEM DESCRIPTION l Battery Level Indicator: 100% 75% 50% 25% There are four LED bar graphic to indicate the amount of battery capacity remaining. The higher the battery capacity, the more LED indicators that will be illuminated. Each LED indicator designates a 25% capacity level. Please see the following capacity level respectively.
3. SYSTEM DESCRIPTION Back Panel - 750/1000VA Rear panel description for LV and HV models table No.
3. SYSTEM DESCRIPTION 1500/2000VA 1.
3. SYSTEM DESCRIPTION Rear panel description for LV and HV models table No. 1 2 3 4 5 6 7 8 9 Function LV model (110/120/127Vac) HV model (220/230/240Vac) RS232 / Dry-Contact Communication Port SNMP Port USB Port EPO Modem/Network Surge Protection N/A Input Breaker AC Output AC Input AC Input External Battery Connector 2.
3. SYSTEM DESCRIPTION EBM Rear panel for LV model Rear panel description for LV and HV models table No.
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3. SYSTEM DESCRIPTION Rear panel description for LV and HV models table No.
4. INSTALLATION 1. Inspecting the Equipment Inspect the UPS upon receipt. If the UPS has been damaged during shipment, keep the box and packing material for the carrier. Notify the carrier and dealer immediately. 2. Placement This UPS should be installed indoors with adequate airflow and free of contamination. Locate it in a clean and indoor environment, free from moisture, flammable liquids, and direct sunlight.
4. INSTALLATION 7. Turn On/Off To turn on/off the UPS, you should press the on/off switch three seconds at least. 8.UPS Setup All models series are designed for tower and rack purpose. They can be installed as a 19 inch equipment rack, and 3000VA can be placed in a tower (with optional stand) as well. Please follow the instruction for Tower Setup or Rack-Mount Setup. 9. Tower Setup This series can be placed in horizontally and vertically. 3000VA model is designed in a rack itself.
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4. INSTALLATION 3000VA l Tower form setup 1.Turn the UPS vertical and put two UPS stands at the end of the tower. 2. Place the UPS into two stands carefully.
4. INSTALLATION 10.Rack-Mount Setup 750/1000/1500/2000VA(optional) and 3000VA can be installed in 19” racks. The UPS and external battery enclosure need 2U of valuable rack space. Use the following procedure to install UPS in a rack. 750/1000VA(optional) 1. Align the mounting ears with screw holes on the side of the UPS. 2. Install rack-mounting rails with the screws provided tightened up into rack enclosure.
4. INSTALLATION 3. Insert UPS into the slide assemblies and lock it in the rack enclosure. 4. Add up the front panels for both sides. The load can be connected.
4. INSTALLATION 1500/2000VA (optional) l HOST and EBM integrate into a rack form 1.Place the UPS on a flat surface and in a clean place so the front side of the UPS is facing to you. 2. Disconnect the cable from the Host and EBM. HOST and the EBM are disconnected 3.
4. INSTALLATION 4. Pull two covers toward the direction shown as below. 5. Align the mounting bracket with the screw holes on the each side of Host and EBM and secure with the supplied screws. 6. Reinstall the Host and EBM cover.
4. INSTALLATION 7. Tighten all screws on the front panels. Setup for front side rack-mount is completed. 8. Align two small mounting brackets at the rear of Host and EBM and secure with the supplied screws. Install Output receptacles at the rear panel of the Host. 9. Setup rack-mount is completed and connected to the UPS.
1500/2000VA (Optional) 1. Compose HOST and EBM into rack assembly. 2. First align the slide-rail on both sides of rack by the screw holes, and lock a screw in the downside hole of both sides at the front of the rack. 3. Lock screws in four holes on both sides at the rear of the rack. 4. Insert UPS into the slide-rail and lock it in the rack enclosure.
4. INSTALLATION EBM and EBM integrate a rack form 3000VA Install the 3000VA series into 19” rack as shown below 9. Turn on the UPS and connect the load. 10. After installing the UPS into rack, the load may be connected. Make sure the load equipment is turned off, then plug all loads into the output receptacle properly protected by a circuit breaker of fuse in accordance with national and local electrical codes.
4. INSTALLATION 10. Emergency Power Off(EPO) set up 1500/2000VA and 3000VA include an EPO port that allows power to be shut down protecting equipment immediately and does not follow the shutdown procedure from any power management software. Note: When EPO switch is reset, the equipment will not return to battery power until the UPS is manually restarted.
5. ADDITIONAL BATTERY INSTALLATION SETUP 1500/2000VA and 3000VA include external battery port to provide additional battery runtime. Also, 3000VA has designed an internal battery inside the UPS. Caution: Connecting battery cable to external battery port may cause spark if adding up additional battery. Follow the procedure to install additional battery as below. 1500/2000VA There are two external battery ports for each side of UPS itself and battery pack. 1.
5. ADDITIONAL BATTERY INSTALLATION SETUP l Additional battery connection in tower form 3000VA There is one external battery port for the UPS itself. 1.Connect the supplied battery module cable from extended battery module to the external battery port of the rear of UPS. 2.If continuing to adding additional extended battery modules, repeat above steps.
6. BATTERY REPLACEMENT When the Bad Battery BAD BAT. indicator flashes and there is a continuous sounding alarm, the battery may need to be replaced. Please check the battery connection or contact your local dealer to order new battery. CAUTION: A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed before replacing the batteries. 1. Turn off the UPS and disconnect the utility power cord from the wall outlet. 2.
6. BATTERY REPLACEMENT Follow the steps and Charts below to replace batteries: 750/1000VA 1.Unscrew and remove the front panel on both ends. 2.Disconnect the battery cable from the UPS and remove the battery retaining battery bracket. 3.Grasp the battery and pull it out from the front panel.
6. BATTERY REPLACEMENT 4.Slide the new battery into UPS 5.Reconnect the battery cable and screw the battery retaining battery bracket. 6.Close and reinstall the front panel. 1500/2000VA 1. Remove the battery case (EBM) front panel by pulling on both ends. 2. Disconnect the battery cable from the EBM. 3. Unscrew and remove the battery retaining battery bracket.
6. BATTERY REPLACEMENT 4. Pull the battery out onto a flat area. 5. Slide the new battery into EBM 6.Reconnect the battery cable and screw on the battery retaining bracket. 7.Close and reinstall the front panel back to EBM.. 3000VA 1. Remove the battery case (EBM) front panel by pulling on both ends. 2. Disconnect the battery cable from UPS.
6. BATTERY REPLACEMENT 3. Unscrew the battery bracket from the EBM 4. Remove the battery bracket from EBM by pulling on both ends. 5. Pull the battery out (from right side) onto flat area. 6. Pull the left side of battery out onto flat area.
6. BATTERY REPLACEMENT 7. Slide the new batteries into EBM. 8. Reconnect the battery cable and screw the battery bracket. 9. Close and reinstall the front panel back to EBM. 7. COMMUNICATION PORT 7.
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Trouble Shooting Guide (Continue) Problem Cause Battery has reduced Battery may not backup time. able to hold a full charge due to age. The UPS fault LED The UPS fails lights on Connected equipment’s The UPS may be lose power while over- loaded connected to the UPS The UPS may be failed The UPS is beeping The UPS is in fault continuously condition Buttons does not work 1. The UPS is in green mode 2. Button is Broken 37 Solution 1. Recharge the battery at least 8 hours 2.
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SSP1000 SSP1500 SSP2000 SSP750 MODEL Line LED lighting AC Mode Battery LED flashing every 4 seconds Backup Mode Site fault LED lighting (for 120Vac models) Site Fault INDICATORS SSP3000 Load/Battery Level 4-segment LED bar 0 - 25%: 4th LED lighting; 26% - 50%: 3rd and 4th LEDs lighting; 51%-75%: 2nd, 3rd, and 4th LEDs lighting 76% - 100%: 4 LEDs in a row all lighting UPS Fault Fault LED lighting Overload Overload LED lighting Battery LED flashing every second Low Battery Sounding every 4 s
SOFTWARE INSTALLATION SmartPower Systems provides a complete line of software solutions for standalone and networked computers, including SNMP support.
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