User manual

28
* Notications
8. My device is not sending me notications, how can I x this?
Notications will be sent to your mobile phone once the bell is rung or any motion
is detected by the doorbell (if this function is enabled).
Be sure your device is online and your phone is allowed to receive notications
from smanos home(for iPhone only).
You may check from the front page to see the status of the device. When the status
bar turns into teal, it means the device is ONLINE and available. When the status
bar turns into gray, it means the device is OFFLINE.
If the device ashes in green light fast (once every 0.5s), it means the device is
searching for signals and is OFFLINE.
And if you are an iPhone user, you may check the notications setting on settings
section in your phone.
* Video
9. My video quality is poor, how can I x this?
Bring your router near the doorbell, and press the Live View utton, or trigger a
motion event to see video.
If you get good video quality near the router, you need to extend your wi signal.
If you video quality is poor still near the router, test your network from www.
speedtest.net or get the speedtest app.
There are 3 different levels of video quality you can select: 1080p, 720p, 360p. You
may select higher level to improve the video quality.
If 1080p is selected, the upload rate for the network that the device is connected to
should be not less than 200KB/S, and the download rate for the network that the
mobile phone is connected should not be less than 200KB/S.
If 720p is selected, the upload rate for the network that the device is connected to
should be not less than 120KB/S, and the download rate for the network that the
mobile phone is connected should not be less than 120KB/S.
If 360p is selected, the upload rate for the network that the device is connected to
should be not less than 30KB/S, and the download rate for the network that the
mobile phone is connected should not be less than 30KB/S.