Warranty
COM-RES-GBED-en-482/6
For the SUNNY HIGHPOWER, SUNNY TRIPOWER (except for the Sunny Tripower models listed below), SUNNY
TRIPOWER STORAGE, SUNNY BOY (except for the Sunny Boy models listed below), SUNNY ISLAND (except for
the Sunny Island models listed below), SUNNY REMOTE CONTROL, SUNNY VIEW: SUNNY VIEW-10-JP, SMA
INVERTER MANAGER, SMA CT METER, SMA READY RACK, SMA CLUSTER CONTROLLER, CLOUD CONNECT
ADVANCED, GRID-CONNECT-BOX, MC-BOX, NA-BOX, SMARTFORMER, SMA FUEL SAVE CONTROLLER,
including their standard accessories, interfaces, and disconnect options, the warranty claimant will receive a 5-YEAR
SMA Limited Factory Warranty. For the Fuel Save Controller the commissioning documents must be signed and returned to
SMA before commissioning or the SMA Factory Warranty will be voided.
For the SUNNY TRIPOWER: STPxx000TL-US-10, STP50-US-40, STPxx-US-41, SUNNY BOY: SBxx00TL-US-22,
SBxx000TL-US-12, SBx.x-1SP-US, SBx.x-1TP-US, SBxx00TL-JP-22, SUNNY ISLAND: SI4.4M-12, SI6.0H-12, SI8.0H-12,
SMA CONNECTION UNIT: CU1000-US, SUNNY BOY STORAGE: SBS-ABU-200-US-10, SMA RAPID
SHUTDOWN SYSTEM, GATEWAY, SMA SPEEDWIRE/WEBCONNECT DATAMODULE: SWDM-JP, including their
standard accessories, interface and disconnect options, the warranty claimant will receive a 10-YEAR SMA Limited
Factory Warranty.
• The warranty period for –US Sunny Tripower, and –US Sunny Boy model types as well as the –US SMA Connection
Units installed in countries other than Canada, Mexico or the United States of America is 5 years.
• Sunny Boy Storage requires device registration at SMA Sunny Portal (www.sunnyportal.de) within 31 calendar days
after first commissioning. Otherwise, the warranty period is 5 years.
For the TS4-R the warranty claimant will receive a 25-YEAR SMA Limited Factory Warranty.
• TS4-R devices require system registration at SMA Sunny Portal (www.sunnyportal.de) or the Tigo Cloud (if there is a
non-SMA inverter in the system), within 31 calendar days after first commissioning. If the system is not remotely
accessible, SMA’s ability to remotely diagnose and remotely resolve problems will be reduced to supporting the
warranty claimant using manual on-site methods.
For all Product Types listed above, the factory warranty period begins when the device is first commissioned (in line with
the commissioning report) by or for the first warranty claimant. The validity of this SMA Limited Factory Warranty requires
that the device must be installed and commissioned in line with the manufactures installation manual that applies to the
device in question. If structural or unauthorized changes of the device have been made, and SMA has not requested these
changes, the SMA Limited Factory Warranty will be terminated on the date these structural or unauthorized changes were
made, regardless of the periods mentioned above. If damage has been sustained to any structurally altered devices that
were not altered at SMA’s request, the costs incurring in order to repair the damages, regardless of whether these
structural changes were cause of these damages, are not covered by this SMA Limited Factory Warranty. SMA will inform
warranty claimant in advance about this costs. The repair will be performed depending on the warranty claimant’s
consent to cover these costs.
Geographic Scope of Application
This SMA Limited Factory Warranty applies worldwide. Warranty coverage may vary in certain countries within the
geographic scope of application (see below).
Warranty Coverage
The SMA Limited Factory Warranty covers the costs incurred for repairs and/or replacement parts during the defined
warranty period as part of and in accordance with the conditions stipulated herein from the date the warranty period
begins. If a device becomes defective during the defined warranty period, the device will be (at the discretion of SMA)
• replaced with a device of equivalent value with regard to product type and age, or