Sunny Boy User Manual
6 Troubleshooting
SMA Solar Technology AG
User Manual SBxx-US-1XP-41-BA-en-11 67
Event number Message, cause and corrective measures
27331
Update transport started
The inverter has successfully started the update.
27332
Update transport successful
The update file has been successfully transferred to the communication compo-
nent.
29001
Inst. code valid
The entered GridGuard code is valid. Protected parameters have now been
unlocked and you can adjust the parameters. The parameters will be automati-
cally locked again after ten feed-in hours.
29004
Grid parameters unchanged
Changing the grid parameters is not possible.
6.3 Checking the PV System for Ground Faults
If the inverter displays the event numbers 3501, 3601 or 3701, there could be a ground fault. The
electrical insulation from the PV system to ground is defective or insufficient.
DANGER
Danger to life due to electric shock when touching live system components in
case of a ground fault
If a ground fault occurs, parts of the system may still be live. Touching live parts and cables
results in death or lethal injuries due to electric shock.
• Disconnect the product from voltage sources and make sure it cannot be reconnected
before working on the device.
• Touch the cables of the PV array on the insulation only.
• Do not touch any parts of the substructure or frame of the PV array.
• Do not connect PV strings with ground faults to the inverter.
• Ensure that no voltage is present and wait five minutes before touching any parts of the PV
system or the product.
WARNING
Danger to life due to electric shock from destruction of the measuring device
due to overvoltage
Overvoltage can damage a measuring device and result in voltage being present in the
enclosure of the measuring device. Touching the live enclosure of the measuring device results in
death or lethal injuries due to electric shock.
• Only use measuring devices with a DC input voltage range of 600V or higher.