User's Manual
Table Of Contents
- 1 Information on this Manual
- 2 Safety
- 3 Product Description
- 4 Operation
- 5 "Home" Menu Item
- 6 "Charts" Menu Item
- 7 "Events" Menu Item
- 8 "Settings" Menu Item
- 8.1 Adjusting the Brightness
- 8.2 Disabling the Display
- 8.3 Setting the Scaling of the Daily Graph
- 8.4 Setting the Error Alert
- 8.5 Setting the Key Clicks
- 8.6 Identifying the Sunny View
- 8.7 Setting the Language
- 8.8 Country Settings
- 8.9 Setting the Date and Time
- 8.10 Searching for a New Plant
- 8.11 Adding a New Device
- 8.12 Replacing a Device
- 8.13 Changing the Device Name
- 8.14 Changing the Plant Password
- 8.15 What to Do in Case of a Lost Plant Password
- 8.16 Changing the Device Password
- 8.17 Displaying Connected Devices
- 8.18 Setting up a WLAN Connection
- 8.19 Checking and Setting Up a Bluetooth Connection
- 8.20 Configuring Online Data
- 8.21 Changing the Duration of the Slide Show
- 8.22 Selecting PV Visualization
- 8.23 Activating Demo Mode
- 9 Maintenance and Care
- 10 Decommissioning
- 11 Troubleshooting
- 12 Technical Data
- 13 Compliance Information
- 14 Online services, libraries, open source licences
- 15 Contact
11 Troubleshooting SMA America, LLC
44 SunnyView-BA-eng-BUS121811 User Manual
None or only some of the online
data is displayed.
WLAN connection is not active.
Corrective measures:
• Make sure the router is switched on.
• Make sure the router supports DHCP.
• Make sure DHCP is enabled for the router.
• Check the WLAN connection (see Section 8.18) and your
access data (see Section 8.16).
WLAN connection is too weak. The wireless connection may be
disturbed by ambient conditions.
Corrective measures:
• Check the quality of the WLAN connection on the
Sunny View. Place the Sunny View closer to the router if
necessary.
Online data is not enabled.
Corrective measures:
•Make sure that online data is configured properly
(see Section 8.20).
Instead of the plug-in power supply provided, you are using a
plug-in power supply that is not suitable for the Sunny View.
Corrective measures:
• Use only the plug-in power supply provided.
Diagrams are displayed with
gaps or pointed forms.
After commissioning the Sunny View, the time in the Sunny Beam
was set ahead or behind.
This action only affects the diagram display, not the calculated
energy values.
The "Home" slides do not
change.
Only one slide is activated.
Corrective measures:
• Select other slides for display (see Section 8.22 "Selecting
PV Visualization", page 36).
Unable to activate demo mode. Demo mode is only available when the Sunny View is not
connected to a plant.
Corrective measures:
• Restore the default settings (see Section 9.3). IMPORTANT:
If you restore the default settings of the Sunny View, all plant
data and display settings will be deleted.
Problem Cause