User's Manual

Q. How do I change the name on my remote?
A. Press Home
, then select System, select Settings, select Reset
Preferences, select Rename Side and follow the directions on the
remote to enter a new name.
Q. What if using the Snore button does not alleviate my snoring?
A. Studies have shown that elevating the snorer’s head can help improve
airflow, thereby providing temporary relief from a common cause
of mild snoring. If snoring persists, consult a health care provider for
evaluation of obstructive sleep apnea or other respiratory disorders.
Warning: Do not use if pain or discomfort result.
Q. What do I do if I press the button to turn on my night stand lamps,
but nothing happens?
A. Many lamps also have an on/off switch. Ensure the lamp switch
is turned on. Ensure the lamp is connected to the FlexFit
™
control
system. Also check to see if the light bulb needs to be replaced.
If the issue persists, visit sleepnumber.com/chat or call us at
1.800.511.0054
Q. My remote says there's a connection error. What should I do?
A. Verify that the power cord is securely plugged into the FlexFit
™
control system and into a working outlet. Verify that theFlexFit
™
control system reset button is switched to on. If the error persists,
visit sleepnumber.com/chat or call us at 1.800.511.0054
Q. What if the head or foot section of my bed will lift, but will not return
to flat?
A. Check for obstructions (pillows, blankets, etc.) that prevent the deck
from lowering. Also check to ensure that the head of the bed is at
least 2” away from the wall or headboard to provide the required
clearance to raise the head. If the issue persists, visit sleepnumber.
com/chat or call us at 1.800.511.0054
Q. I lost my remote. What should I do?
A. Contact customer service to purchase a replacement remote. You
can manually return your base to flat using the Flat Base button
located on the back of the FlexFit
™
control system (see page 7).
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