User's Manual

Product Care
Q. How do I capitalize a letter in the middle of my name?
A.
Select the letter and press the Up/Down buttons
simultaneously.
Q. How many characters can I use for my name?
A. Up to 11.
Q. My remote says there’s an inflation/connectivity error. What should I
do?
A. An error message lets you know an issue has been detected,
along with prompts for how to fix it. If the error is still not resolved,
you will be instructed to visit sleepnumber.com/chat or to call us
at 1.800.511.0054.
Q. How do I restore the remote’s original settings?
A. To erase all stored information, press the home button
,
select System, select Setting, select Reset Preferences, select
Factory Reset and follow the instructions on the remote.
Q. Why won’t my remote turn on?
A. You may need to replace or check the orientation of the batteries.
Your remote comes with two AA batteries that should last about
six months with normal use. If new batteries don’t resolve the issue,
please visit sleepnumber.com/chat or call us at 1.800.472.7185.
Q. Why don’t I see Sleep IQ
™
in my menu screen?
A. You need to have purchased the Sleep IQ
™
system to have access to
the Sleep IQ
™
data on the remote.
Q. How do I save my Sleep Number
®
setting?
A. Press the side button
to choose your side of the bed. Press the
Up/Down buttons
to choose your Sleep Number setting, then
press the My Sleep Number
®
setting button
on top of your remote
for the two seconds to save.
Q. How do I save my customized bed positions?
A. Adjust the bed position to your preference and hold the Favorite
button
for 2 seconds to save over the bed positions. If you wish
to reset the bed positions back to the original position setting, press
the Home button
, select System, select Settings, select Reset
Preferences, select Bed Positions and follow the instructions on the
remote.
Q. How do I reset my timer?
A. Press the Timer button
and choose from the menu to adjust the
timers that are set. Scroll to select a new time option or select Timer
Off.
Q. How do I dim my under-bed nightlight?
A. Press the Home button
, then select System, select Settings,
select Reset Preferences, select Nightlight, then press the Up or
Down
button to adjust to your brightness preference.
Q. How do I turn my nightstand lights on or off with the remote?
A. Press the Light button
, then select the lights you want on or
off and press Enter
. A lightbulb icon will appear when the light
selected is on and will disappear when the light is turned off.
FlexFit
™
FAQ's
11