User's Manual

Sleep IQ Firmness Control™ System – Wi-Fi Troubleshooting
Light On Blinking Off Try this
1
Pump is receiving power
Pump is booting up
No power to pump

Check power connections
2
Pump is working and
bound to a remote
Remote attempting to
bind
Pump Non
-
Functional

Rebind your remote
3
Pump computer is
connected to your home
network
Attempting to
connect to your
network
No connection to
your home
network

Return to your account settings and re
-
enter your network name and
password. Pay attention to case,
spelling and spaces

Check Wifi strength in your bedroom
using another device
4
Pump connected to
Internet
n/a
No internet
connection
 Try to connect to internet with another
device on your network
5
Data sent and received
from your pump via the
internet
Establishing contact
No connection to
your account via
the internet

Return to your account settings and re
-
enter your network and password. Pay
attention to case, spelling and spaces
If you experience further issues, please contact Customer Service at the number listed in the back of this manual
6