User's Manual

Warranty
FlexFit
™
Warranty Silhouette Warranty
2-5-25 Warranty
Leggett & Platt, Incorporated (“L&P”) warrants this adjustable base to the
consumer who is the original purchaser (the “purchaser”), subject to the terms and
conditions set forth herein. This warranty begins on the “warranty commencement
date” which is the date of purchase for new unused bases and the date of
manufacture for bases that have been used as floor or display models. Thus, on
a floor model base, the warranty is a portion of the limited 25 year warranty.
Full 2 Year Warranty
This adjustable base is warranted against defects in workmanship or materials for a
period of 2 years from the warranty commencement date. Upon notice during the first
2 years after the warranty commencement date, L&P will repair or replace (at no cost to
the purchaser) any defective adjustable base part, and L&P will pay all authorized labor
and shipping costs associated with the repair or replacement of any parts found to be
defective.
5 Year Limited Warranty
During the third through the fifth year from the warranty commencement date, upon
receipt of notice, L&P will replace any adjustable base part found to be defective. This
limited 5 year warranty shall not apply unless the defective part is returned to L&P within
10 days of purchaser’s receipt of the replacement part. Purchaser shall pay all service and
shipping costs related to the replacement of the defective part.
25 Year Limited Warranty
Upon notice during the sixth year through the twenty-fifth year from the warranty
commencement date, L&P will replace, upon terms and conditions set forth
in this paragraph, any mechanical base part found to be defective. Electronics, electrical
components, drive motors and massage motors are excluded. This limited 25 year
warranty shall not apply unless the defective part is returned to L&P within 10 days of
purchaser’s receipt of the replacement part. In years 6–25, purchaser shall pay all service
and shipping costs related to the replacement of the defective part.
Additional Terms and Conditions
This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there
has been any repair or replacement of adjustable base parts by an unauthorized person;
(c) if the adjustable base has been mishandled (whether in transit or by other means),
subjected to physical or electrical abuse or misuse, or otherwise operated in any manner
inconsistent with the operation and maintenance procedures outlined in this document
and this warranty; (d) to damage to mattresses, fabric, cables, electrical cords or items
supplied by dealers. Contact the dealer for warranty information on these items; (e) if there
has been any modification of the adjustable base without prior written consent by L&P; (f)
to costs for unnecessary service calls, including costs for in-home service calls solely for the
purpose of educating the consumer about the adjustable base or finding an unsatisfactory
power connection; (g) if the recommended weight restriction is not followed (refer to
Advisory section on page 25), the warranty will be void.
Repairs to or replacement of an adjustable base or its components under the terms
of this limited warranty will apply to the original warranty period and will not serve
to extend such period.
The decision to repair or to replace defective parts under this warranty shall be made, or
cause to be made, by L&P at its option and in its sole discretion.
Repair or replacement shall be the sole remedy of the purchaser. There shall be no liability
on the part of L&P for any special, indirect, incidental, or consequential damages or for
any other damage, claim, or loss not expressly covered by the terms of this warranty.
This limited warranty does not include reimbursement for inconvenience, removal,
installation, setup time, loss of use, shipping, or any other costs or expenses. Leggett &
Platt or its service technicians shall not be responsible for moving furniture or any other
items not attached to the adjustable base in order to perform service on the adjustable
base.
It is the sole responsibility of the purchaser to provide adequate space and accessibility to
the adjustable base. In the event that the technician is unable to perform service due to
lack of accessibility, the service call will be billed to the purchaser and the service will have
to be rescheduled.
L&P makes no other warranty whatever, express or implied, and all implied
warranties of merchantability and fitness for a particular purpose are disclaimed
by L&P and excluded from this agreement. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to every purchaser.
This warranty gives the purchaser specific legal rights, and the purchaser may also have
other rights, which may vary from state to state. This warranty is valid in all 50 states,
Puerto Rico, and Canada. For warranty or other questions please contact Select Comfort
Customer Service first.
CONTACT INFORMATION: Select Comfort, Customer Service Department, 9800 59th
Ave N, Minneapolis, MN 55442, 1-800-472-7185
Subject to the terms and conditions and for the period set forth herein,
Leggett & Platt, Incorporated (“L&P”) warrants to the original consumer
purchaser (the “Purchaser”) that this silhouette kit is free of defects in material or
workmanship caused by the manufacturer. This warranty begins on the date of the
original retail purchase (“Warranty Commencement Date”).
2 Year Limited Warranty
Upon proper notice received during the two years after the original retail purchase, L&P
will repair or replace (at no cost to the Purchaser) any silhouette kit found by L&P to have
a defect covered by this warranty, and L&P will pay the original purchaser all labor and
shipping costs authorized by L&P for repair or replacement of such part.
Additional Terms and Conditions
This warranty does not apply: (a) to any damage caused by the Purchaser or any person
other than the manufacturer of the silhouette kit; (b) if there has been any repair or
replacement of silhouette kit by an unauthorized person; (c) if the silhouette kit has been
mishandled (whether in transit or by other means), subjected to physical or other abuse or
misuse, or otherwise operated, used, or maintained in any manner inconsistent with the
operation and maintenance procedures outlined in this warranty or in any manufacturer
instructions; (d) to tears, flattening of nap, pilling, fading or shrinking; (e) when heavy
soiling or abuse is evident; and (f) to wear and tear, defined as the deterioration/damage
that naturally and inevitably occurs as a result of normal use, wear or aging.
TO THE EXTENT ALLOWED BY APPLICABLE LAW: (i) NEITHER THIS WARRANTY NOR
THE WARRANTIES, IF ANY, IMPLIED BY LAW, SHALL EXTEND TO ANY PERSON OTHER
THAN THE ORIGINAL PURCHASER; (ii) REPAIR OR REPLACEMENT AS PROVIDED
IN THIS WARRANTY SHALL BE THE SOLE REMEDY OF THE PURCHASER; AND (iii)
L&P DISCLAIMS, EXCLUDES, AND IN NO EVENT SHALL HAVE ANY LIABILITY FOR
ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR ANY
OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF
THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to every
purchaser.
This limited warranty does not include reimbursement for inconvenience, removal,
installation, setup time, loss of use, shipping, or any other costs or expenses. L&P or its
service technicians shall not be responsible for moving furniture or any other items in
order to perform service under this warranty.
L&P makes no other warranty whatever, express or implied, and all implied warranties,
including any warranties of merchantability or fitness for a particular purpose, are
disclaimed by L&P and excluded from this agreement to the extent permitted by
applicable law. Implied warranties, if any, which under applicable law cannot be
disclaimed or excluded, are hereby limited to the same warranty periods as the express
warranty herein, and are subject to the same terms, conditions, and limited remedies
stated in this warranty.
This warranty gives the Purchaser specific legal rights, and the Purchaser may also have
other rights, which may vary from state to state. This warranty is valid in the United States,
Puerto Rico, and Canada. Notices and claims under this warranty must be in writing and
submitted to:
Select Comfort
Customer Service Department
9800 59th Avenue North
Minneapolis, MN 55442
1-800-580-7216
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