User's Manual

Warranty
WHERE DOES THIS WARRANTY APPLY? Your warranty provides coverage for products
purchased and used in the United States excluding its territories and possessions
(e.g., Guam, Puerto Rico and the Virgin Islands). It is not applicable to claims for products
purchased or used in any other country.
WHAT ARE THE LIMITATIONS ON THIS WARRANTY? Your exclusive remedy, in lieu of all
incidental, special or consequential damages, including for negligence, is limited to repair
or replacement of any product or component deemed to be defective under the terms and
conditions stated in this warranty. SLEEP NUMBER SHALL NOT BE LIABLE IN ANY CASE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY EVEN IF IT HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ARE THERE ANY IMPLIED WARRANTIES? EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE APPLICABLE TO YOUR SLEEP NUMBER
®
MATTRESS AND/
OR BASE IS LIMITED IN DURATION TO TWO YEARS. EXCEPT AS OTHERWISE MAY BE
REQUIRED BY LAW, THERE ARE NO OTHER EXPRESSED OR IMPLIED WARRANTIES
OTHER THAN THE WARRANTY DESCRIBED HEREIN. Sleep Number does not make any
warranty and specifically disclaims any warranty that your Sleep Number
®
mattress and/or
base is suitable for your particular medical condition. No express or implied warranties
are extended to any persons who purchased the product from anyone other than
Sleep Number or its authorized retailers and all such warranties are hereby excluded.
Sleep Number does not authorize any person or entity to create for it any other obligation
or liability in connection with this warranty.
HOW STATE LAW RELATES TO THIS WARRANTY: Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts so the foregoing limitations may not apply to you. This warranty gives you
specific legal rights. You may also have other rights. These rights may vary from state
to state.
HOW TO FILE A WARRANTY CLAIM: You must contact our Customer Service department
at the phone number printed on the back cover of your owner’s manual to obtain a Service
Order Number prior to returning any products or parts to us. You may be asked to undertake
certain steps to troubleshoot the product or part for which a claim is being made. These steps
are essential to determining whether your warranty claim is covered and ensuring shipment
of the correct replacement product or part. Products or parts returned to us without a Service
Order Number will be destroyed and no warranty claim will be honored. You may also contact
us by email at [e-mail] or in writing to:
Sleep Number Customer Service, 9800 59th Avenue North, Minneapolis, MN 55442.
FCC Compliance
The equipment described in this guide has been tested and found compliant with the limits
for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: Any attempt to make changes or modifications could void the user’s authority
to operate the equipment according to FCC certification.
Important Safety Instructions
• Your Sleep Number
®
bed is intended for in-home, non-commercial use only. Any
unintended use voids the limited warranty.
• The remote is not a toy and should be used under adult supervision.
• Do not open the Firmness Control
™
system or remote(s) (with the exception of the
battery compartment). The warranty is void if these units are tampered with.
The Firmness Control
™
system has no user serviceable parts.
• Keep the Firmness Control
™
system and remote(s) away from heat sources such as
radiators, heat registers, etc.
• Firmness Control
™
system and remote(s) are not water resistant. Do not use or store near
water — for example, in a wet basement, near an open window, etc.
Replacement Components
In the event that replacement components are required or if you wish to upgrade to newer
components that are not covered in the warranty, you may purchase these items by simply
providing proof of purchase. All component sales are final and carry a 2-Year Limited
Warranty from the purchase date. Product discounts and bedding promotions do not
apply to components. For current pricing and to process a component purchase, call our
Customer Service department at 1.800.472.7185.
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