User's Manual

An “Er” can be caused by several factors. The Firmness Control
™
System
base may not have power, or the remote and Firmness Control
™
System
base may have lost communication with one another.
• Make sure the Firmness Control
™
System is fi rmly plugged into a working
outlet and is receiving power. Is the outlet controlled by a wall switch?
With the 5000 model you will know that the unit has power if it “clicks”
when you plug it in.
• Make sure that the power cord is plugged into the side of the
Firmness Control
™
System.
• Wait for the display to shut off (about 10 seconds). Then try to adjust
the bed again. But this time, move the remote control a few inches to
the left or right.
• Check for anything that may be causing interference. (HAM radios, baby
monitors, police scanners, garage door openers, etc.)
• If the “Er” persists call Customer Service at 1.800.472.7185.
The wireless pump
remote is displaying “Er.”
What is the problem?
30
Firmness
Control
™
System
Frequently
Asked Questions