Installation Guide

Skywalker Holdings, LLC warrants its products to be free from defects in material and workmanship under normal

use and service conditions. The steel frame is warranted for three (3) years after the date of purchase. All other

parts are warranted for one (1) year after the date of purchase. Warranty coverage extends only to the original retail

purchaser from the date of original purchase. This warranty is only valid concerning products used for residential

use. Products used for commercial use, such as schools and daycares, will not be covered.

WHAT IS NOT COVERED?

LIMITED WARRANTY

Weather Damage: The warranty does not cover damage due to the effects or acts of nature, such as

earthquakes, wind, hurricanes, tornadoes, lightening, rain, ﬁre, snow, excessive heat and cold conditions

and/or sun damage. During the winter months the soft materials will need to be removed and stored in

a dry place out of the snow. If left unprotected in the winter months, some components may become

damaged, voiding this warranty.

Fading and Rust: Our products are fully galvanized and or powder-coated. We do not warrant against

rust or corrosion. Some areas may have higher air salt content, higher humidity, heavier rain and heavier

snow. We do not warrant against fading. We suggests customers use a UV protectant to extend the life of

the product.

Loss or Damage to Product: caused by shipping, abuse, misuse, improper/abnormal usage or

unauthorized repairs are not covered by this warranty and may also void the warranty.

Unauthorized Replacement Parts: The warranty will become void if any defects or damages are

associated with the use of unauthorized replacement parts. All replacement parts must be obtained from

an authorized retailer

Assembly Service: The warranty does not cover acts or omissions provided by a third-party assembly

service. It is the customer’s responsibility to check all boxes and conﬁrm all components are included and

in their proper condition before installation occurs.

INSPECTION AND REPLACEMENT PARTS:

NOTE: All requested information must be provided in order to review your warranty claim.

To order replacement parts for your product please visit www.skywalkertrampolines.com

Skywalker Holdings, LLC, PO Box 574, Brigham City, UT 84302 USA.

Your trampoline should be inspected upon unpacking and set up and thereafter on a regular basis. Worn,

damaged or broken parts should be replaced immediately and before use.

Call the Skywalker Trampoline Customer Service Department at 1-866-603-5867 to ﬁle a warranty claim. We will

ask that you provide the following information: name, shipping address, a copy of your original sales receipt, a

brief description of the problem and cause, trampoline model number and serial number. Photos of the damaged/

defective parts may also be needed.

After reviewing your information and examining your photos, Skywalker Trampolines will make the determination if

this part is covered by this warranty. If so, a replacement part will be sent to you.