User Guide
Page 37 Skype Connect User Guide
7.10 Changing your SIP Prole’s password
Before changing your SIP Prole's password, please note the following important points,
to avoid any loss of connectivity:
• The password is used by your SIP-enabled PBX to connect to Skype.
• When you change the password for a SIP Prole, your SIP-enabled PBX will not be
automatically disconnected by Skype. It is, however, vital that the new password is also
updated in the SIP-enabled PBX’s conguration before the next time the PBX needs to
re-register with Skype.
• If the new password is not updated in your SIP-enabled PBX conguration, your PBX
will be unable to connect to Skype the next time that it tries to re-register, resulting in
the loss of any outgoing calling. Incoming calls, if set up, will also not be received in
your SIP-enabled PBX unless the password is updated in your PBX.
• The frequency with which your SIP-enabled PBX will re-register is determined by
whether your SIP-enabled PBX is behind a rewall or NAT (45 seconds) or whether it
connected directly to the Internet (3600 seconds).
• We recommend that SIP Prole password changes are coordinated with, or by, your IT
department, or by whoever is responsible for the administration of your SIP-enabled
PBX equipment. We also recommend that you change your password and credentials
in your SIP-enabled PBX at an off-peak time for your business so to avoid any potential
interruption of Skype Connect.
• We also recommend that the process for changing a SIP Prole's password in your
business is added to your company’s existing process and protocol documentation.
To change a SIP Prole's password
1. Click Features in the toolbar.