Installation Guide
Contents SkyBell Components SkyBell Doorbell Device Infrared LED (Night Vision) Video Camera YBE LL SK Main Button Mounting Plate Motion Sensor Special Locking Tool LED Indicator Light Set Screw Screw Anchors (2) Wall Screws (2) Wire Connectors (4) (2 extra) Microphone Speaker Tools You May Need for Installation: • Pliers or Crimpers • Outdoor Adhesive • Power Drill or Screw Driver • Wire Strippers 1 2
Welcome! Thank you for becoming a member of the SkyBell family. Please take a minute to carefully review these instructions so you can enjoy your SkyBell experience. Visit our website for instructional videos and access to support information. Installation Videos: www.skybell.com/support/installation/ Support: www.skybell.com/support/ Customer Service: http://service.skybell.com 3 1 PRE-INSTALLATION CHECKLIST 1. Doorbell Chime - SkyBell is compatible with mechanical and digital door chimes.
. Router Band - SkyBell will only connect to the 2.4 GHz band. If you have a dual-band router, you must create unique SSIDs for the 2.4 and 5 GHz bands. Prior to initiating the syncing process, make sure your mobile device is connected to the 2.4GHz SSID. 5. Router b/g/n - SkyBell works on the b/g network. If you have an “N-Only” router, please activate the b/g setting. 6. Router Channel Bandwidth - Make sure your router is configured to 20 MHz bandwidth. 7.
3. WITHOUT A DOOR CHIME Setup 1: Primary Power; Low-voltage transformer (10-36 VAC 10 VA); and 10 Ohm/10 Watt resistor inserted between one wire from the SkyBell and one wire from the power source OR Setup 2: 12 VDC power supply; and 10 Ohm/10 Watt resistor inserted between one wire from the SkyBell and one wire from the power source Warning! Installing your SkyBell with an improper power configuration will automatically void your Limited Warranty (http://www.skybell.com/warranty).
4. Secure the mounting plate to the wall with the two wall screws. If you have stone, brick or drywall, drill holes with the correct drill bit for your surface and use the screw anchors to secure the screws to the wall. Correct Drill Bit Sizes: 1. Masonry: 3/16” 2. Wood: 9/64” 3. Steel: 9/64” Instead of drilling into your wall, you may use an outdoor adhesive to glue the mounting plate to your wall or door frame. 5. Gently twist together the ends of a SkyBell wire and a home doorbell wire as shown. 6.
9. Next, confirm that the LED light is on and starts to blink red. It may take a few seconds for the blinking to start. If the light is blinking slowly, the SkyBell’s battery is charging, which may take up to 10 minutes to complete. If the LED light is blinking quickly (at a rate of once per second), the device is charged and ready to sync. 11. Your SkyBell is now properly installed. 12. Before starting the syncing process, please give SkyBell 10 minutes to charge the battery. 10.
4 SYNCING PROCESS Register 1. Download the app from the iTunes App Store® or the Google Play Store®. Search “SkyBell” and select our free app. This section will provide step-by-step instructions for syncing your SkyBell to your Wi-Fi router and smartphone. What you need: 1. A compatible iOS ® or Android ® device (for a list of compatible devices visit www.Skybell.com/support) 2. The name of your Wi-Fi network 3. Your Wi-Fi network password (if necessary) 4.
SkyBell Sync Mode Once the battery is charged, your SkyBell will automatically enter sync mode. While in sync mode, the LED Light Indicator will flash red at a rate of once per second. This indicates your device is ready to sync. If your device falls out of sync mode, you can manually initiate sync mode by pressing and holding the Main Button for 20 seconds. The Syncing Process 1. From the home screen in the app, tap the link that says “Add Device” or “Add SkyBell”.
After 5 minutes have passed, press the SkyBell button to confirm that your doorbell chime is working correctly and your phone is receiving push notifications. If the setup is unsuccessful: 1. Tap “Cancel” in the app or click “OK” to the pop-up message. Restart the syncing process from the beginning and make sure you accurately enter your Wi-Fi password. 2. After your third unsuccessful sync attempt, please contact customer service for assistance.
ELECTRICAL SHOCK HAZARD Turn off power to the area where you will install the SkyBell at the circuit breaker or fuse box before beginning installation. Failure to turn off the power before installation may result in serious electrical shock, injury or death. DO NOT ATTEMPT TO POWER YOUR SKYBELL WITH AN IMPROPER POWER CONFIGURATION. INFORMATION REGARDING ALL SUPPORTED POWER CONFIGURATIONS CAN BE FOUND AT WWW.SKYBELL.COM/SUPPORT (POWER CONFIGURATION DIAGRAMS).
SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF THIS LIMITED WARRANTY. Obtaining Warranty Service To receive instructions for obtaining repair or replacement warranty services you must e-mail: service@skybell.com. You must receive shipping instructions and an RMA tracking number from SBT prior to shipping your device to us. Write the RMA tracking number clearly on the outside of the package. Send the device, freight charges prepaid, to the address on the RMA label. You must also: 1.
SBT MAY ALSO PROVIDE OR SELL PRODUCTS WHICH ARE INTENDED TO BE USED WITH YOUR SKYBELL (“PRODUCT PERIPHERALS”). YOU USE THE PRODUCT, ALL PRODUCT INFORMATION, AND THE PRODUCT PERIPHERALS AT YOUR OWN RISK.
product outside of the permitted or intended uses described on SBT’s website; (vii) damage caused during installation of a Product; (viii) damage caused by connecting SkyBell to an improper power configuration; or (viv) cosmetic damage, such as scratches, nicks and dents. In addition, SBT reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.
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