WELCOME TO SKY+ This is your guide to using Sky+, giving you the essentials as well as handy tips. Read on and get ready - Sky+ could change the way you watch TV, forever.
RECORDING WITH SKY+ FULL CONTENTS FOR YOUR SAFETY 4 Electrical information 5 BACK TO BASICS 6 About your Sky+ box Keeping you up-to-date Features available with your Sky+ subscription Your viewing card Your Sky+ remote control and your TV GETTING STARTED Turning your Sky+ box on and off Changing the volume Changing channels Using the Search & Scan banner TAKING CONTROL You’re in control with Sky Guide Using colour keys for more options SEEING WHAT’S ON Quick glance at what’s on with Search & Sc
ENJOYING SKY ANYTIME ON TV 38 Seeing what’s on offer with Sky Anytime Sorting the Sky Anytime list Viewing a programme from the Sky Anytime list Recording Sky Anytime programmes About Sky Anytime programmes Restricting Sky Anytime viewing Cancelling the Sky Anytime service 38 49 39 40 40 41 42 ENJOYING BOX OFFICE ENTERTAINMENT 43 Watching Box Office programmes Paying for Box Office programmes Ordering over the phone HAVING MORE CONTROL OVER KIDS’ VIEWING Changing your PIN About your PIN Hiding adult
FOR YOUR SAFETY FOR YOUR SAFETY Using equipment safely 4 Your Sky+ box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. You must have your Sky digital satellite system installed by a qualified satellite-TV installer. It is important that you read this booklet completely, especially the safety instructions below.
Electrical information Mains plug and its fuse Non-rewireable plugs have the fuse beneath a fuse cover on the plug face. Use a screwdriver to lever off the fuse cover, replace the fuse with a new one and refit its cover. Never use a plug if its fuse cover is missing. FOR YOUR SAFETY The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse.
BACK TO BASICS BACK TO BASICS The Sky installer should have shown you the basics of how to use your Sky equipment. Here’s a reminder of what you need to enjoy the channels and features on offer. back up select About your Sky+ box Your Sky+ box gets digital information from the satellite through the minidish, it then decodes the information and sends it to your TV. With a Sky+ subscription, your Sky+ box is a video recorder and satellite receiver in one.
Features available with your Sky+ subscription You can enjoy Sky+ personal video recorder features only if you have a Sky+ subscription. With your Sky+ subscription and box, you can record and play back satellite programmes. This includes the features Live Pause and Instant Rewind. Your viewing card BACK TO BASICS To subscribe to Sky+, call the number found under Services > Telephone Numbers. You can change the settings for Sky+ specific features by going to Services > Sky+ Setup.
Your Sky+ remote control and your TV Your Sky+ remote control can work with both your Sky+ box and your TV. Press tv on the remote control to switch control from the Sky+ box to the TV. BACK TO BASICS Press Sky to go back to controlling the Sky+ box. 8 The Sky installer should have already set up the remote control for you. If you leave your remote control without batteries for longer than 10 minutes or if you have a new TV, you need to reset the remote control to work with your TV.
GETTING STARTED Turning your Sky+ box on and off Press the Sky key on your Sky+ remote control to turn the box on, and wait for a few moments for it to start up. Sky turns the box on The standby light on the front panel is red when your Sky+ box is plugged into the mains but turned off. The light is green when your Sky+ box is on. standby turns the box off To save energy please put your Sky+ box into standby mode when you’re not using it.
Changing channels GETTING STARTED To go through the channels one at a time, press the ch +/- key on your remote control and wait for the channel to change. 10 To jump straight to a certain channel, use the number keys to enter the channel number. For example, enter the sequence 5-0-1 for Sky News. If you don’t know the number, press tv guide on your remote control, select All Channels and look up the channel in the list.
Using the Search & Scan banner The Search & Scan banner helps you see what’s on now and later, change channels, set reminders and record programmes, all without interrupting what you’re watching. Press the up/down arrow or select to show the Search & Scan banner. Press the left/right arrow to see what’s on later today on the channel. • If you see a programme on now that you want to watch, press select. • If you see a programme you want to watch and it is on later, press select to set a reminder.
TAKING CONTROL You’re in control with Sky Guide TAKING CONTROL You control what you watch on your Sky+ box by browsing the onscreen Sky Guide using your remote control.
Using colour keys for more options Colour options along the bottom of Sky Guide screens give you more choices. Simply press the corresponding colour on your remote control. When you’re watching a programme, the colour keys can do different things: Shows you the interactive screens for that programme, if available. green Sets a reminder or recording for a promoted programme, if available. yellow Shows the Message Alert screen. blue Shows what’s on your preset favourite channels.
SEEING WHAT’S ON Quick glance at what’s on with Search & Scan channel name what’s on now on that channel SEEING WHAT’S ON With Sky Guide, you don’t have to change channels to see what else is on. When you’re watching a programme, press select or the up/down arrow on the remote control. The onscreen Search & Scan banner appears. • To see what’s on the same channel later today, use the left/right arrow.
Finding a specific channel TV Guide screens list channels by channel number. If you know the number of the channel, you can enter it using the number keys. • Go down a page at a time by pressing ch +/- or the green key. • To see programmes on later, use the right arrow. • Use the yellow (+24 Hours) and blue (-24 Hours) keys to see what’s on up to 7 days in advance. • If you can’t see the whole title of a programme, press the information key.
Finding a specific programme If it’s a certain programme you’re looking for, press the yellow key (A-Z) from the TV Guide menu, then choose the type of programme you’re in the mood for. SEEING WHAT’S ON A-Z screens list programmes in alphabetical order. • To find the programme you want, jump to the first letter of the title by using the letters on the number keys; as you would write a text message on your mobile phone, press the key once for the first letter shown, twice for the second letter and so on.
Finding out more about a programme You can find out more about a programme with the information key on the remote control. get information on programmes with the information key SEEING WHAT’S ON Press the information key when you’re watching something, when the Search & Scan banner is onscreen, or when a programme is highlighted in the other listings such as TV Guide. The information banner appears with everything you need to know about the programme. Press back up to remove the information banner.
Finding and listening to radio channels SEEING WHAT’S ON You can switch to radio channels in the same way as TV channels: 1 Use the up/down arrow to browse through the channels shown in the Search & Scan banner. Radio channels appear with a speaker symbol next to them. 2 Press select when you see the radio channel you want to listen to. You can see the entire list of radio channels as follows: 1 Press tv guide and select More from the TV Guide menu or scroll down to the next page.
SETTING REMINDERS FOR PROGRAMMES If you want to watch a TV programme that’s on later, Sky Guide can remind you when it’s about to start. When you see a listed TV programme you want to watch, simply highlight it and press select. In the Search & Scan banner, a reminder symbol appears next to the programme title. • From full-screen listings such as TV Guide, your Planner appears, showing your entire list of selected programmes. See Using your Planner (page 20) for details.
USING YOUR PLANNER USING YOUR PLANNER Your Planner gives a clear overview of what you’ve chosen as recordings and reminders, as well as the status of each programme. When it comes to playing back your recordings, this is your starting point. To get to your Planner, go to the TV Guide menu and press the green key (Planner). To show the time of a recording and the disk space used, highlight the recording in the list and press the information key.
Managing your reminders and recordings in your Planner You can do more with your chosen programmes by using the colour keys in your Planner. There are 8 colour options in total with 4 shown at a time. Use the left/right arrow to show the next 4 options. red Copy copies recorded programmes to your video/DVD recorder. See Copying programmes to video/DVD (page 37). green Series Link links programmes that are part of the same series. See Linking series in your Planner (page 22).
Linking series in your Planner Programmes that are part of a series and shown by the same broadcaster can be linked so you can automatically record or get reminders for the entire series. LINKING SERIES Set a series link as follows: 1 Go to the TV Guide menu and press the green key (Planner). 2 Highlight a programme you’ve set a recording or reminder for. If it’s part of a series, the green option (Series Link) appears at the bottom of the screen. 3 If you see the green option, press the green key.
RECORDING WITH SKY+ You can record up to two programmes at the same time on your Sky+ box. Remember you need a Sky+ subscription to record programmes. When you’re watching a programme and decide you want to record it, simply press record on your remote control. If you want to record something on later and/or on another channel, use the Search & Scan banner. When you see the programme you want, press record.
Recording a promoted programme RECORDING WITH SKY+ If you see a promotional advert for future programme(s) and you see the green set reminder option, you can set up a recording for that programme or series. Press the green key before the end of the advert to first set up a reminder, then follow the instructions onscreen to record the programme. When recordings clash Remember Sky+ can only record two programmes at the same time.
Avoiding recordings from being deleted It takes just the press of a button to delete a programme from your Planner. To avoid unplanned deletions, use the Keep option. RECORDING WITH SKY+ To protect a programme like this, go to your Planner, highlight the programme and press the blue key (Keep). The programme is now marked for Keep, shown by the symbol. Sky Guide now won’t delete the recording without asking you if you’re sure.
Cancelling current and future recordings RECORDING WITH SKY+ To cancel a current or future recording without interrupting what you’re watching, browse to the programme in the Search & Scan banner and press record. The Record symbol disappears. To cancel a current or future recording straight from your Planner, highlight it in the list and press record or the yellow key (Delete). When you cancel a recording before the end of the programme, it appears in your Planner as Part Recorded.
Keeping an eye on available disk space Remember that because your Sky+ box records onto its hard disk there is a fixed amount of storage space for recordings. total disk space available RECORDING WITH SKY+ To see how much space each programme is using, highlight a programme in your Planner and check the yellow part of the indicator bar. The bigger the yellow part, the more space the programme is using.
Recording radio channels RECORDING WITH SKY+ You can record radio channels as follows: 28 1 Press the up/down arrow to show the Search & Scan banner and browse until you see the radio channel you want. Then press record. Alternatively, to record from the entire list of radio channels, go to TV Guide, scroll down to the next page of categories and select Radio. Highlight the radio channel you want and press record. The Manual Recording screen appears.
Adding to the start and end of recordings Sky+ automatically tries to find the best recording slot for your recorded programmes, and aims to capture the entire programme even if it overruns. You can change the automatic setting and choose to add extra minutes either side of the scheduled recording, as follows: Press services then select Sky+ Setup. 2 In the Sky+ Setup screen, highlight Add to Start of Recording and use the arrows to choose how many minutes you want to add.
PAUSING AND REWINDING LIVE TV LIVE PAUSE / INSTANT REWIND With Sky+, you can pause and rewind live TV. This is handy if you’re interrupted during a programme or missed the beginning. LIVE PAUSE press pause to stop live TV To pause the programme you’re watching, press pause on your remote control. When you’re ready to come back to it, press play. the Live Pause symbol appears, with elapsed time in minutes To go back and watch live TV, press rewind. When you see what you want to watch, press play.
Saving after pausing or rewinding After pausing or rewinding live TV, if you haven’t got time now to watch what you’ve missed, you can save the programme to your Planner, as follows: After rewinding or pausing live TV, press record or select. The Search & Scan banner appears showing the programme’s name. 2 Press record. The record symbol appears next to the programme name and the recording is stored in your Planner.
PLAYING BACK RECORDINGS PLAYING RECORDINGS When it comes to watching what you’ve recorded, you have several options. When you’re watching a recording, you can still see what’s on now and later with the Search & Scan banner. However, if you go into a full screen listing such as TV Guide, playback stops. Choosing from all past and current recordings All recordings are stored in your Planner. 1 Go to the TV Guide menu and press the green key (Planner).
Picking up from where you left the last recording If you were interrupted last time you played back a recording and want to go back to it, simply press play when you’re watching TV or from a TV Guide or Box Office screen. to play the last recording you watched, just press play, then play again To watch a rated programme before its normal watershed time, you need to enter your PIN. The times are shown here on the right.
Fast forwarding and rewinding PLAYING RECORDINGS Press fast forward or rewind to shift to a different place in the recorded programme. The fast forward/rewind symbol appears, showing the elapsed time and the shifting speed. Fast Forward symbol Rewind symbol You can choose different speeds, up to 30x, by pressing fast forward or rewind repeatedly. If you want to fast forward at a slower pace, press the rewind key. Likewise, to rewind at a slower pace, press the fast forward key.
Using bookmarks for favourite parts of a programme With bookmarks, you can easily go back to certain points in a recording. Saving bookmarks The Bookmark symbol appears in the corner of the screen. Press play to carry on watching the programme. Bookmark symbol PLAYING RECORDINGS When you’re watching a recorded programme and you see something you want to bookmark, press pause and then the red key.
Skipping to bookmarks To go to the next bookmark while you’re playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark. PLAYING RECORDINGS The Skip Forward/Back symbol appears in the corner of the screen. Skip Back symbol Skip Forward symbol press and hold down fast forward or rewind to skip to the next bookmark Starting playback from a bookmark You can start playing a recording directly from a bookmarked place, as follows: 1 Go to your Planner.
COPYING PROGRAMMES TO VIDEO/DVD To free up space on the hard disk, Sky+ lets you copy recordings onto video or DVD. COPYING RECORDINGS While copying, you can watch the recording being copied but you can’t watch any other programme. Copy to your video/DVD recorder as follows: 1 Make sure your video/DVD recorder is set up properly. Refer to your video’s user guide and see page 60 of this guide for details. 2 Go to your Planner.
ENJOYING SKY ANYTIME ON TV ENJOYING SKY ANYTIME ON TV Sky’s Anytime on TV service offers a range of programmes for you to watch outside the regular schedule. Choose what you want to watch from the Sky Anytime listings at a time that suits you, and at no extra charge to your monthly subscription. You can view any programme offered with Sky Anytime on TV as long as you subscribe to the relevant channel.
Sorting the Sky Anytime list You can sort the Anytime TV programme list by genre by using the colour options. Press red to see all the movies available, for example. Press the left/right arrow for more genres. use colour options to sort the list ENJOYING SKY ANYTIME ON TV Viewing a programme from the Sky Anytime list Start playing a programme as follows: 1 From the Anytime TV screen, highlight the programme you want to watch and press select. The Anytime TV playback screen appears.
Recording Sky Anytime programmes ENJOYING SKY ANYTIME ON TV You can record Sky Anytime programmes to your Sky+ Planner for you to watch when and as often as you like, even after they have been removed from the Sky Anytime listings. When you see something you want to record from the Sky Anytime listings, simply highlight the programme and press record. Your Planner appears, showing the recording added to the list.
Restricting Sky Anytime viewing All your Parental Control settings apply to Sky Anytime programmes, with the exception of Channel Restrictions. To watch a rated programme before its normal watershed time, you need to enter your PIN. The times are shown below.
Cancelling the Sky Anytime service ENJOYING SKY ANYTIME ON TV Sky’s Anytime on TV service is at no extra cost to your normal subscription. However, you can turn off the service if you want to, as follows: 1 Press services and select Anytime TV Setup. The Anytime TV Setup screen appears. 2 Highlight Enable Anytime TV and use the left/right arrow to select NO. 3 Press the down arrow to highlight Save New Settings, then press select.
ENJOYING BOX OFFICE ENTERTAINMENT With Box Office, you can watch recent movies, sports and other events by ordering them via your remote control. You’re only charged for the event when you start watching it. Order Box Office programmes as follows: 1 Press box office on your remote control to see the Box Office menu. 2 Select the listing that suits you, for example, Movies By Start Time to see next films showing. 3 In the listing, highlight the programme you want to see.
Watching Box Office programmes ENJOYING BOX OFFICE When you order from Box Office, the programme is stored in your Planner for a fixed amount of time before it’s deleted. The amount of time depends on the programme, but is typically 7 days. If you don’t watch any part of the programme in this time, you won’t be charged for it. Once you’ve played back a Box Office recording, you can watch it as many times as you like within a certain time frame.
HAVING MORE CONTROL OVER KIDS’ VIEWING Because of the range of channels on offer, there may be a few you’d rather the kids didn’t watch. With a PIN and the right settings, you can avoid many potentially unsuitable programmes being shown without your permission. CONTROL KIDS’ VIEWING For more control over who watches what in your household, start by pressing services on your remote control then select Parental Control from the Services menu.
Hiding adult channels CONTROL KIDS’ VIEWING You can hide all channels classed as ‘adult’ from channel listings, as follows: 1 Select Adult Channels from the Parental Control menu. 2 Highlight Remove Adult Channels and use the left/right arrow to choose On. 3 Select Save New Settings when you’re done. If you want to be able to see the adult channels again, just choose Off in the Adult Channels screen. Adult programmes are removed from all listings apart from your Planner.
Restricting specific channels If there are just one or a few specific channels you would prefer members of the family not to watch, you can lock them one-by-one, as follows: Select Channel Restrictions from the Parental Control menu. This screen lists all the channels by channel number. 2 To find the channel, key in the channel number if you know it, or use the red and green keys to go one page up or down.
PIN-protecting kept programmes CONTROL KIDS’ VIEWING In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally. You can take this further and have Sky Guide ask for the PIN to be able to delete a kept recording. Set this up as follows: 1 Select Other Restrictions from the Parental Control menu. 2 Highlight PIN Protect Kept Programmes and use the left/right arrow to choose ON. Now anyone who wants to delete a kept recording has to enter the PIN first.
Turning off all PIN-controlled restrictions There is a quick way to turn all your PIN restrictions off and on without having to go into each screen. CONTROL KIDS’ VIEWING Go to the Parental Control main menu and press the red key (PIN Restrictions On/Off). The options Viewing Restrictions, Channel Restrictions and Other Restrictions are dimmed out, meaning the PIN restrictions you specified under those options are all turned off. Press the red key again to turn the specified PIN restrictions on again.
MANAGING YOUR FAVOURITE CHANNELS Once you get to know what channels you watch most often, you can set them up as your favourites so you can find them more easily. FAVOURITES Storing favourite channels 1 Press services and select Favourite Channels. The Favourite Channels screen appears, showing the list of available channels. 2 Highlight a channel you want as one of your favourites and press the yellow key (Favourite). A tick appears next to the channel.
WATCHING TV WITH SUBTITLES OR AUDIO DESCRIPTION To show subtitles or play an audio description for the current channel: 1 Press help on your Sky remote control when you’re watching TV. 2 SUBTITLES AND AUDIO DESCRIPTION If the Subtitles or Audio Description option is available, use the left/right arrow to choose On then press select. The settings last until you change channels.
GOING INTERACTIVE GOING INTERACTIVE The interactive screens are for your entertainment and information. Press the interactive key on your remote control to access services including Sky Customer Service, shopping, email and games. When you’re watching TV, watch out for a colour symbol onscreen telling you there’s an interactive service available. Press the colour key when you see the symbol.
Setting up message alert Some interactive services may let you send email or text messages. You can ask Sky Guide to let you know you when a message comes in, as follows: Register with a service provider and specify that you want to receive message notification through Sky. 2 Press services and select System Setup then Picture Settings. 3 Highlight Message Alert and use the arrows to choose On. 4 Select Save New Settings when you’re done.
MORE OPTIONS Using digital text MORE OPTIONS To use digital text services, press text on your remote control while you’re watching a channel. If the channel you’re watching doesn’t have digital text, you see a message telling you how to use teletext instead. From the digital text service, press Sky at any point to go back to what you were watching.
Adding non-Sky digital channels Some channels can be received by your Sky+ box but don’t appear in Sky Guide listings. You can add new channels to a separate list called Other Channels, as follows: Press services and select Add Channels. 2 In the Add Channels screen, make the appropriate settings and select Find Channels. 3 After a moment the New Channels screen appears, showing both listed and unlisted channels received by the Sky+ box.
REMOTE CONTROL SETUP Resetting your remote control REMOTE CONTROL If you leave empty batteries in your remote control for too long, you may need to reset it to work with your TV. 56 If this has happened, or for any other reason the remote control doesn’t work with your TV, follow these steps carefully: 1 Look up your TV’s brand in the list on the right. 2 Turn your TV and Sky+ box on and press tv on your remote control.
If the setup didn’t work If you followed the setup carefully but can’t see the TV Guide menu at the end of it, follow these simple steps: Check and make a note of which TV channel you use for watching Sky digital TV. 2 Press tv on your remote control. 3 Hold down select and the green key together until the red light on your remote control blinks twice (this is after about 2 seconds). 4 Key in the number your TV uses for watching Sky digital TV and press select.
Replacing the batteries Your remote control runs on AA batteries (MN1500, LR6 or UM-3). REMOTE CONTROL When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take empty batteries out straight away and replace both batteries at the same time. Please don’t put old batteries in the everyday household rubbish. They should be taken to a special environmentally-friendly collection point.
YOUR SKY+ BOX When your Sky+ box was installed, all the connections were made between your Sky+ box, TV and minidish. Follow this diagram for an overview of the standard setup. The connections on your Sky+ box may vary from the pictures shown. The model number, serial number and electrical rating of your Sky+ box are on a label on its base.
Connecting other devices YOUR SKY+ BOX To connect your box to a DVD / video recorder or a TV aerial, follow the setup shown on the right. See also the user guides supplied with your devices. terrestrial aerial DVD / VCR RF cable scart lead RF cable The connections on your Sky+ box may vary from the pictures shown here. aerial-in VCR scart RF out-1 terrestrial aerial To connect your box to a second TV or a stereo system, follow this setup.
Connecting to the telephone line The telephone lead is intended for connection to standard analogue UK telephone lines. This lead and your Sky+ box have been specifically designed for this purpose. Do not attempt to connect the telephone lead to anything other than a standard UK telephone line. YOUR SKY+ BOX Switching on Dolby® Digital audio With the optical digital-audio output you can connect your Sky+ box to a compatible sound system and listen to programmes broadcast in Dolby® Digital audio.
Changing how the front-panel indicator works The recording indicator on the front panel of your Sky+ box lights up whenever you are recording or using the playback functions. YOUR SKY+ BOX You can change the way the front panel indicator works, as follows: 1 Press services on your remote control and select Sky+ Setup from the Services menu. 2 Highlight Front Panel Indicator and use the left/right arrow to change the setting.
ENVIRONMENTAL INFORMATION Packaging When disposing of this product packaging, please ensure that it is recycled ENVIRONMENTAL INFO This will reduce the demand for virgin wood pulp, whilst diverting material that would otherwise end up in landfill. Sky+ box recycling Do not dispose of this product with your domestic rubbish At the end of its useful life, this product contains materials which when processed correctly can be recovered and recycled.
ENVIRONMENTAL INFO Saving energy with Auto Standby 64 Your Sky+ box features an energy-saving mode called Auto Standby. If the box is inactive throughout any two-hour period between 10.59pm and 3.59am, it will automatically to go into standby. Just before this happens, if your TV is on, you will see a message on screen (see right). You can press back up to remove the message, otherwise your Sky+ box will go into standby.
TROUBLESHOOTING You can get help on using Sky digital from various places. • Use this booklet as your full guide to using your Sky+ box and getting the most out of its exclusive features. The troubleshooting tips in the next pages may come in handy if you have any problems using your Sky+ box. If you have any problems that aren’t covered in this guide or the other references, call Sky+ or your broadcaster.
TAKING CONTROL TROUBLESHOOTING 66 What’s wrong? Possible reason What to do now My Sky+ box isn’t working: The box is stuck in standby / the screen is blue / the picture is frozen and I can’t use the remote control or buttons on the box. Because of a temporary error, you may need to restart your Sky+ box. Restart your Sky+ box as follows: My remote control isn’t working. Your Sky+ box may be off or not plugged into the mains.
Possible reason What to do now There’s onscreen interference. Your TV or video recorder may not be correctly tuned. Check that your TV and video recorder are correctly tuned to your Sky+ box. For further information, refer to your TV and video recorder user guides. In some cases your Sky+ box may need retuning. Call Sky Customer Service for more advice. Some or all of the keys on my remote control don’t work with my TV.
What’s wrong? Possible reason What to do now The start of a programme was not recorded. You set up numerous back-to-back recordings. Sky prioritises the end of an existing recording over the start of a new one. To get your Sky+ box to record in the most efficient way, set the recording functionality to Automatic, as follows: 1) Press services then select Sky+ Setup. 2) In the Sky+ Setup screen, highlight Add to Start of Recording and use the arrows to choose Automatic.
Possible reason What to do now My phone line is not connected (...continued) B) There’s more than one phone line in your home but you’ve connected one or more of your boxes to the line that’s NOT registered to your Sky account. B) Reconnect your Sky box(es) to the correct phone line (the one you have registered with us), then follow the ‘callback’ procedure below. C) A Sky box and card registered to your account is in another property that you own.
Display messages TAKING CONTROL TROUBLESHOOTING Read these tips if you see a message onscreen and you don’t know what to do next. 70 Message What does it mean? What to do now Insert your viewing card There’s no viewing card in the viewing card slot of your Sky+ box. Insert or reinsert your viewing card. The card holds all the information your Sky+ box needs to know about your subscription. There is a problem with your viewing card Your Sky+ box cannot recognise your viewing card.
What does it mean? What to do now The Planner is full. You must delete an entry before another programme can be added You have already used the maximum space in your Planner. Try to delete some programmes from the Planner Highlight the programmes you want to delete from your Planner and press the yellow (Delete) key.
TAKING CONTROL TROUBLESHOOTING 72 Message What does it mean? What to do now No signal found Your Sky+ box couldn’t find a signal after you asked it to find new channels. Check the settings you entered were right. This programme is no longer available You selected a programme that is no longer available in your Planner. Select another programme. Digital text is not available during playback Your Sky+ box does not record digital text.
What does it mean? What to do now The batteries in this remote control are low. Please replace within the next few days (or you see a battery symbol in the Search & Scan banner) The batteries in the remote control need to be changed. Change the batteries in your remote control as soon as possible. See Replacing the batteries (page 58). Synopsis not available You have pressed the information key while Sky+ is recording two programmes at the same time.
SPECIFICATIONS These specifications may change without notice. Sky may not be held responsible for discrepancies. General SPECIFICATIONS Operating voltage: Power consumption: Weight: Dimensions (W x H x D): UHF modulator: Operating temp. range: Storage temp. range: Hard disk capacity: 230V AC +15%; 50 Hz 60 W (max.); 45 W (typical) LNB switching +13/+18VDC 350mA MAX / 22kHz 4.5kg (packed) 380 mm x 72 mm x 243 mm CCIR PAL System I; Ch.
INDEX 8PM symbol 46 A B banner information 17 Search & Scan 14 batteries low battery symbol 58 replacing 58 beep play if audio description available 51 bookmark reminder clip 35 bookmarks 35 deleting 35 overview 35 saving 35 skipping to 36 starting playback from 36 C cancelling recordings 26 changing channels 10 with Search and Scan 11 channels 10 adding 55 changing 10 changing during playback 34 favourites 15,50 restricting 47 channel number 10 clashes recording 24 reminders 19 codes 17 colour keys 13 m
cancelling recordings 26 deleting recordings 26 getting to from playback 34 playing recordings 32 O recording status 20 online starting playback from help 65 bookmarks 32,36 spending restrictions 47 playback overview of recordings and reminders 20 bookmarks 35 fast forwarding 34 P front-panel indicator 62 padlock symbol 46,47,48 pausing 34 parental control rewinding 34 channel restrictions 47 slow motion 34 hiding adult channels 46 symbol 33 other restrictions 48 playing 32 restricting rated programmes 46 b
Sky+ Playback screen 32 Sky+ Planner 20 adult channels 46 cancelling recordings 26 deleting recordings 26 getting to from playback 34 playing recordings 32 recording status 20 starting playback from bookmarks 32,36 Sky Customer Services if you forget your PIN 45, 66 telephone numbers 73 Sky Guide 12 Sky key 9,34 slow motion 34 sound settings 9 speaker symbol 18 specifications 74 standby key 9 starting point 32 stopping playback 34 stop key 34 subscription 7 subtitles code 17 finding easily 51 for current ch
USING YOUR SKY+
TV TO FIT YOUR LIFE 79
USING YOUR SKY+
