Use and Care Guide

33
Problem Cause Remedy
The mower stops
while mowing.
1. The battery pack is depleted. 1. Charge the battery pack.
2. Mower is in overload
condition.
2. Raise the cutting height or slow
down the mowing.
3. Mower deck is clogged with
grass and debris.
3. Turn off the mower and
remove the battery pack from
the mower. Unclog the mower
deck. Raise the cutting height,
or cut a narrow swath.
4. The battery or mower is too
hot.
4. Turn off the mower and remove
the battery pack from the
mower. Allow the battery and
the mower to cool down.
5. The side rail is retracted a
little by the pushing force
applying on the handle.
5. Unlock the clamps. Fully
extend the side rails and lock
the clamps again.
The mower does not
mulch properly.
1. Wet grass clippings are
sticking to the underside of
the deck.
1. Clear accumulated grass and
wait until the grass dries before
mowing.
2. The mower is set to cut too
much grass at once.
2. Raise the deck to a higher
cutting height setting.
There is excessive
vibration.
1. The cutting blade is loose. 1. Tighten the blade bolt.
2. The cutting blade is
unbalanced.
2. Balance the blade following the
instructions.
3. The cutting blade is bent. 3. Replace the blade.
The handle-locking
clamps cannot be
closed in position.
1. The side rails are not fully
extended.
1. Fully extend the side rails, then
lock the clamps.
Mower is difcult to
pull back when the
self-propel is turned
off.
1. The wheels are temporarily
locked.
1. Simply push ahead slightly
and then move the mower as
desired.
The motor works but
the blade doesn’t cut
the grass.
1. The blade is not tightened to
the required torque.
1. Re-tighten the blade. The
recommended torque for the
blade bolt is 36-43 ft-lb (49-
59Nm).
Short running time
of the mower with
included battery.
1. Grass conditions and cutting
height setting will greatly
affect the battery run time.
1. Raise the blade height and
slow your pace to reduce the
cutting load.