Click Dome Smart Connect™ User Guide DRAFT 2017-02-23
Content Before you start Included in delivery Compatible hearing instruments Components 4 4 5 6 Getting started 8 Charging 8 Wearing Smart Connect properly 10 Pairing hearing instruments with Smart Connect 11 Remote control functions 13 Turning Smart Connect on/off 14 Audio streaming Supported devices Pairing Bluetooth devices Pairing our transmitters Audio streaming functions Several devices connected 16 17 19 21 23 24 Making phone calls Phone call functions 25 26 Maintenance and service Cleaning Unp
Further information Operating distance Configuration of hearing instruments Accessories Smart Connect App Troubleshooting 31 31 31 32 33 35 Important safety information Personal safety Product safety 37 37 40 Important information Intended use Symbols Transport and storage conditions Technical data of the power supply Disposal information Conformance information Country-specific information 42 42 42 43 44 44 45 47 Quick reference Button overview LED status indication 48 48 50 3 DRAFT 2017-02-23
Before you start Smart Connect is a remote control and audio streaming device in one device. It connects many Bluetooth®* wireless technology enabled devices, standard audio devices and FM receivers with your hearing instruments. CAUTION Read this user guide thoroughly and completely and follow the safety information in this document to avoid damage or injury. Included in delivery Check the package contents.
Compatible hearing instruments Smart Connect works with our specific wireless hearing instruments. Your Hearing Care Professional will advise you on the compatible models.
Components ➑ 6 DRAFT 2017-02-23
➊ Multi-function button ➋ LED status indicator (orange, green, blue) ➌ Neckloop (is also the antenna) ➍ Microphone openings ➎ USB port for charging ➏ Reset button ➐ Port for FM receiver ➑ Port for audio devices (standard 3.
Getting started Follow the instructions in this chapter to make Smart Connect ready for operation. Charging NOTICE Please make sure that the power plug is easily accessible to remove it from power supply if necessary. Battery status while charging steady orange light ➧ Charging. steady green light ➧ Charging is completed.
The orange LED indicates the battery status: Battery status orange LED off ➧ Battery is sufficiently charged. flashing fast for 5 seconds when a button is pressed ➧ Battery is low. Further information: ■ Only use the USB cable and power adapter that came with the device. Select the adapter that is used in your country. ■ When charging via computer: □ Smart Connect switches off automatically. □ Your computer must be turned on and not in sleep or standby mode.
Wearing Smart Connect properly In order to function correctly, you must wear Smart Connect with the neckloop around your neck. The neckloop is also the antenna. X Unplug one neckloop plug and place the neckloop loosely around your neck ➊. X Insert both neckloop plugs all the way 10 DRAFT 2017-02-23 ➋.
Pairing hearing instruments with Smart Connect Your hearing instruments have to be paired once with Smart Connect. After that, the connection is automatically established when your hearing instruments and Smart Connect are turned on. Preconditions: ■ Both hearing instruments are turned off (the battery compartments are open) and within operating distance. ■ Smart Connect is turned off. ■ Neckloop is plugged into both sides, and Smart Connect is worn around the neck.
Pairing may take several seconds. The green LED indicates the pairing status: Pairing status for hearing instruments flashing, then on for 5 seconds, then off ➧ Pairing is finished. An acoustic signal is played. You can now use Smart Connect. flashing for 10 minutes, then off ➧ Hearing instruments could not be paired. Refer to section "Troubleshooting". When pairing is finished, Smart Connect is ready... ■ ... for remote control functions. Refer to section "Remote control functions". ■ ...
Remote control functions Smart Connect is a remote control for your hearing instruments. The following functions are available: Function Description Volume or Press shortly to adjust step by step. Press and hold until desired volume is reached. Hearing program short press ➧ Switches to the next hearing program. This function is not available during audio streaming. Turn on/off (standby) and long press (2 seconds) ➧ Turns your hearing instruments on or off.
Turning Smart Connect on/off Turning on: X Press until the green LED turns on This takes approximately 2 seconds. . Turning off: X Press until the green LED fades off . Status indication on for 2 seconds ➧ Smart Connect is powering up. flashing ➧ Establishing connection to hearing instruments. If the connection can be established immediately, this status indication is skipped. on for 5 seconds ➧ Hearing instruments are connected.
Further information: ■ The hearing instruments are not automatically turned on or off when Smart Connect is turned on or off. ■ After turning on, Smart Connect searches for 10 minutes for hearing instruments. If no hearing instruments can be detected during that time, Smart Connect switches off automatically. In this case: Ensure that the hearing instruments are turned on and try again. ■ To check if Smart Connect is turned on, press . If the green LED lights up, Smart Connect is or turned on.
Audio streaming Connect the audio device with Smart Connect - with wire or wirelessly. Smart Connect wirelessly transmits (streams) the audio signal to your hearing instruments. The audio signal is played through your hearing instruments. You do not need loudspeakers or headphones.
Supported devices You can connect the following devices: Bluetooth phones (up to two) Bluetooth audio devices, such as tablet PC, stereo, ... Standard line-in devices (audio devices with 3.5 mm audio jack) Our transmitters (up to two) Enable wireless audio streaming for devices that do not support Bluetooth. FM receiver Enables you to use FM systems even if your hearing instruments do not have an audio input. Whenever audio streaming is active - independent of the .
The setup depends on the device type: ■ Standard line-in devices and FM receivers must only be plugged in. ■ Bluetooth phones and Bluetooth audio devices must be paired once before audio streaming is possible. Refer to section "Pairing Bluetooth devices". ■ Our transmitters must also be paired once, but the procedure is slightly different. Refer to section "Pairing our transmitters". Further information: ■ FM receivers: The same signal is transmitted to both hearing instruments (mono sound).
Pairing Bluetooth devices Every Bluetooth device has to be paired once with Smart Connect. After that, the connection is automatically established when Smart Connect is turned on and the Bluetooth device is within operating distance. Bluetooth devices are, for example, Bluetooth phones, TV, tablets or third-party transmitters. The procedure for pairing and using our transmitters is slightly different. Refer to section "Pairing our transmitters". Preconditions: ■ Bluetooth device is turned on.
Pairing standard Bluetooth devices: X Press flashes and simultaneously until the blue LED . This takes approximately 5 seconds. Smart Connect searches for devices nearby. X Set up your Bluetooth device to search for other Bluetooth devices. Refer to the device's manual. X On the Bluetooth device, select "Smart Connect" from the list of detected devices. X If requested, enter the PIN "0000". Pairing may take several seconds.
Pairing our transmitters Each transmitter has to be paired once with Smart Connect. You can use up to two of our transmitters. Preconditions: ■ Smart Connect is turned on. ■ Neckloop is plugged into both sides, and Smart Connect is worn around the neck. ■ Transmitter is within operating distance. Pairing our transmitters: X Turn on the transmitter. X Press , and simultaneously until the . This takes blue and green LEDs flash approximately 5 seconds. Smart Connect searches for transmitters nearby.
Pairing may take several seconds. The blue LED indicates the pairing status: Pairing status for our transmitters flashing, then on ➧ Pairing has been completed successfully. Streaming starts automatically. You can now use the transmitter. flashing, then off ➧ Pairing was not successful. In this case, ensure that the transmitter is within operating distance and try again. You can also use the Smart Connect App for pairing.
Audio streaming functions For making phone calls, refer to chapter "Making phone calls". Function Explanation Start streaming ■ For Bluetooth audio devices: Start audio playback on the audio device. ■ For standard line-in devices and FM receivers: Plug the device. ■ For our transmitters: Double-press . Volume or Press shortly to adjust step by step. Press and hold until desired volume is reached.
For standard line-in devices and FM receivers you can pause / play the audio stream by pressing shortly. When the audio stream is paused, the blue LED goes off. Several devices connected If you connect more than one device to Smart Connect, the last device connected is played.
Making phone calls You can use your hearing instruments’ loudspeakers and the microphone of Smart Connect for phone calls when you are making a call. Preconditions: ■ The phone must support Bluetooth. ■ The phone must be paired with Smart Connect (refer to section "Pairing Bluetooth devices").
Phone call functions Function Accept / end a call Reject a call Description short press Alternative: Use your phone's accept/end function. long press (more than 2 seconds) Alternative: Use your phone's reject function. Volume or Press shortly to adjust step by step. Press and hold until desired volume is reached.
Further information: ■ Outgoing calls: When you call someone, your hearing instruments automatically connect with the phone. Some phones do not support this function. In this case: □ Stop or disconnect all other audio devices. □ Press and shortly to establish the connection manually. ■ Incoming calls: □ When someone calls you, your hearing instruments play a ring tone and the blue LED is flashing fast . □ When someone calls you, Smart Connect cannot be turned off.
■ Hand call over: This function is helpful if you want to hand the phone to another person. ■ It is not possible to put a call on hold via Smart Connect. Use your phone’s functions to put a call on hold. ■ During a phone call, the hearing instruments cannot be turned off (standby) and the hearing program cannot be changed. ■ After pairing is completed, we recommend to turn off the phone’s keypad tones.
Maintenance and service Cleaning NOTICE X Do not put your remote control in water! X Do not clean your remote control with alcohol or benzine. X Clean the remote control and the neckloop as necessary with a dry or slightly damp soft cloth. Use only distilled water to dampen the cloth. X Avoid any cleaning agents. Unpairing You can unpair all devices except our transmitters. X Press and simultaneously until the blue . This takes and orange LED start flashing approximately 10 seconds.
Resetting In case of a system crash or if Smart Connect does not respond when you press a button, you can reset the Smart Connect. The reset does not affect the pairing status. All paired devices remain paired. X Use a long thin tool, for example, a wooden or plastic toothpick, and press the reset button.
Further information Operating distance X Smart Connect and hearing instruments: You must wear Smart Connect around the neck and you must wear your hearing instruments as usual. X Smart Connect and wireless audio devices: The maximum distance is approximately 10 m or 32 ft. Configuration of hearing instruments You can use Smart Connect right out of the box. You only have to pair your hearing instruments and the desired Bluetooth devices.
If your Hearing Care Professional sets up a new hearing program for your hearing instruments or changes the configuration of the hearing instruments, you have to do the following: X Turn Smart Connect off and then on again. Read more in section "Turning Smart Connect on/off". X Pair your hearing instruments once again. Read more in section "Pairing hearing instruments with Smart Connect". The updated configuration of the hearing instruments is now known by Smart Connect.
Smart Connect App With the Smart Connect App™ you conveniently operate your hearing instruments right from your Android* smartphone, from your iPhone**, or from your tablet. You can control your hearing instruments and how they interact with all of your favorite electronic devices. Whether it is watching TV, listening to your favorite song, or talking to a friend on your mobile phone - control is right at your fingertips. Prerequisites for using the app: ■ You must have a Smart Connect.
Download and installation: X Search for "Smart Connect" in the Google Play Store or in the App Store and install the app on your smartphone or tablet. X To start the app, it is listed under the name "Smart Connect" on your smartphone or tablet.
Troubleshooting If an error occurs, make sure that Smart Connect is worn correctly and that all devices are within operating distance. Refer to sections "Wearing Smart Connect properly" and "Operating distance". Problem and possible solutions The device does not work. ■ Ensure that the device is charged and turned on. Refer to sections "Charging" and "Turning Smart Connect on/off". ■ Pair the hearing instruments again. Refer to section "Pairing your hearing instruments". ■ Reset the device.
Problem and possible solutions An external audio source is connected, but not played. ■ For plugged connections: Ensure that the device is fully connected. ■ For wireless connections: The device has not been paired. Refer to section "Pairing Bluetooth devices". ■ More than one audio device is connected and another connected audio device has a higher priority. Unplug unused audio device or press to stop wireless audio streaming from unused audio devices. Cannot toggle between transmitters.
Important safety information Personal safety WARNING Risk of strangulation! X Ensure that the neckloop does not get entangled, e. g. in moving mechanical parts of machines. X Use only the delivered neckloop. It will automatically detach when entangled. X Do not use the device for children under the age of twelve. WARNING Choking hazard! Your device contains small parts which can be swallowed. X Keep hearing instruments, batteries and accessories out of reach of children and mentally disabled persons.
WARNING Note that any unauthorized changes to the product may cause damage to the product or cause injury. X Use only approved parts and accessories. Ask your Hearing Care Professional for support. WARNING Risk of electric shock! X Connect audio input only to a device conforming to IEC 60065, the IEC-Norm for audio, video and other electronic devices.
WARNING Risk of explosion! X Do not use your remote control in explosive atmospheres (e. g. in mining areas). WARNING Risk of explosion when the rechargeable battery is handled wrong. X Do not short circuit, pierce, crush or disassemble the rechargeable battery. X Prior to return the battery for recycling, tape the electrodes to prevent short circuit, which may cause the battery to explode. X Do not place it in oven or fire. X Do not immerse it in water.
Product safety NOTICE X Protect your devices from extreme heat. Do not expose them to direct sunlight. NOTICE X Protect your devices from high humidity. NOTICE X Do not dry your devices in the microwave oven. NOTICE Different types of strong radiation, e. g. during X-ray or MRI head examinations, may damage devices. X Do not use the devices during these or similar procedures. Weaker radiation, e. g. from radio equipment or airport security, does not damage the devices.
NOTICE Your hearing instruments are designed to comply with international standards on electromagnetic compatibility but interference with nearby electronic devices could occur. In this case, move away from the source of interference. NOTICE For instruments with wireless connectivity: When the telecoil program is active, the remote control may cause a pulsing noise. X Use the remote control with a distance greater than 10 cm (4 inches).
Important information Intended use The remote control is intended to operate hearing instruments. Use the remote control only as described in this user guide. Symbols Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Symbols on device or packaging Read and follow the instructions in the user guide.
Symbols on device or packaging Do not dispose of the device with household waste. Refer to section "Disposal information". The device is designed to connect specifically to iPhone and iPad. Refer to section "Conformance information".
Technical data of the power supply Golden Profit GPE006H-050100-Z Input voltage: 100-240 V AC Input current: 0.5 A Input frequency: 50-60 Hz Output voltage: 5 V DC Output current: 1A Disposal information Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment." Amended by "Directive 2003/108/EC" (WEEE).
Conformance information The CE mark indicates conformity with the following European directives: 93/42/EEC concerning medical devices, 99/5/EC (R&TTE) concerning radio and telecommunications terminal equipment, and 2011/65/EU RoHS concerning the restriction of hazardous substances. Wireless functionality Operating frequency: fc= 3.28 MHz FCC and ISED compliance information can be found on the back of the device.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Made for iPhone, iPad "Made for iPhone" and "Made for iPad" mean that the device has been designed to connect specifically to iPhone or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPhone or iPad may affect wireless performance.
Quick reference Button overview Button or Description Adjust volume Press shortly to adjust step by step. Press and hold until desired volume is reached. and short press Only during audio streaming or phone calls Switch between the following input signals: ■ Audio input/caller's voice and ambient sound ■ Audio input/caller's voice only and long press (2 seconds) Turn your hearing instruments on/off (standby).
Button Description ■ No active phone call: Turn long press Smart Connect on/off double-press ■ During phone call: Reject call ■ During phone call: Hand call over ■ Only for our transmitters: Switch to the transmitter or toggle between transmitters Pair standard Bluetooth device and , and and Pair one of our transmitters Unpair all devices except our transmitters 49 DRAFT 2017-02-23
LED status indication Orange LED Orange LED off ➧ Battery is sufficiently charged. Flashing fast for 5 seconds... ...when a button is pressed: ➧ Battery is low. ... after turning on: ➧ Battery is too low to turn on Smart Connect. Flashing fast for 1 second ➧ An error has occurred. Examples: Hearing instruments are not in operating distance or the neckloop is open. Steady orange light ➧ Charging. Blue LED Blue LED off ➧ No audio streaming and no phone call is active.
Blue LED Flashing ➧ Pairing with standard Bluetooth devices ➧ Establishing connection to our transmitters On for 5 seconds after flashing ➧ Bluetooth device is connected. Green LED Green LED off ➧ No button is currently pressed, no charging in progress or Smart Connect is turned off. Steady green light (when charging) ➧ Charging is completed. On for 1 second after pressing buttons ➧ Switch hearing program or adjust volume.
Green LED Fades off ➧ Smart Connect turns off. On for 5 seconds, then off ➧ Pairing with hearing instruments is finished. Several LEDs Flashing orange and blue ➧ All Bluetooth phones are unpaired. Flashing green and blue ➧ Searching for our transmitters nearby. ➧ Searching for nearby hearing instruments and Bluetooth devices simultaneously.
Legal Manufacturer Sivantos GmbH Henri-Dunant-Strasse 100 91058 Erlangen Germany Phone +49 9131 308 0 Document No. 02412-99T02-#### ## Order/Item No. 109 310 79 Master Rev##, ##.2017 © Sivantos GmbH, 02.2017 0123 www.sivantos.
