Owner's Manual
27
Tour with Vehicle Kit User Guide
Installation
Tour Authorization
Your Tour Radio must be authorized before you can receive SiriusXM services. If you followed the
Setup Guide, and were receiving a good satellite signal, were connected to the Internet, and have a
valid subscription for Tour, authorization should take place automatically. If authorization has failed,
follow the steps in this section. Satellite authorization must be received first before Internet streaming
services can be authorized.
1. Determine the Radio ID of the Tour radio. Tap the Settings button and the Radio ID is shown
in the center panel under Account Information.
2. Power off Tour by removing it from the dock for approximately 15 seconds. Then insert it back
into the dock and turn it on (if it does not come on automatically).
3. If Tour powers on and then shows the screen that says, Radio Not Authorized For Service…, tap
the No button or the X in the upper right corner to take you back to the Now Playing screen
showing channel 1.
4. Verify that you are receiving a good satellite signal, at least two of the three bars should be blue
in the icon in the upper right corner, three is better.
5. Have the Radio ID handy and go to:
- In the US: www.siriusxm.com/refresh and enter the Radio ID.
- In Canada: www.siriusxm.ca/refresh and enter the Radio ID.
6. Wait up to 15 minutes for Tour to receive the refresh signal.
7. When the refresh signal is received, you should see the message Subscription Updated. Now
you will be able to tune to other satellite channels. Tour is now authorized for satellite service.
8. If you have not already done so, connect Tour to a Wi-Fi hotspot so that Tour can authorize
itself to receive the SiriusXM streaming content also. Refer to “Connecting Tour to the Internet”
on page 23 for instructions.
9. Once you have connected Tour to a Wi-Fi hotspot, again power off Tour by removing it from the
dock for approximately 15 seconds. Then insert it back into the dock and turn it on (if it does
not come on automatically). Authorization for streaming content can take up to 24 hours, but
should be sooner.
10. You can determine if Tour is authorized for streaming services by tuning to an Internet streaming
channel, such as 706.
If you are still unable to authorize your Tour radio, call SiriusXM Listener Care for assistance:
- In the US at 1-866-587-4225.
- In Canada at 1-888-539-7474.