User's Guide

39
If you see this on the screen: Try this:
Courtesy Period Ended •The 5 day Courtesy Period included with your Snap has ended. Call the
number shown on the screen to subscribe. Also refer to “Subscribe”
on page 26.
If this happens: Try this:
You do not receive all the
channels to which you subscribed
•Ensure that you have subscribed by following the steps in “Subscribe”
on page 26.
•Go to www.xmradio.com/refresh and enter your Radio ID, and follow
the instructions to refresh your activation signal.
•Call 1-800-967-2346 for more assistance.
Audio fades or has static when
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your vehicle’s FM radio,
and the problem persists, it most likely is interference from another
commercial or broadcast FM station. You will need to find an unused
or available FM channel in your area. Refer to step 1 in “Option 3:
PowerConnect Installation Instructions” on page 23.
•If you are using PowerConnect, and you cannot solve the audio
problem, try connecting the audio using the Aux In Cable or a Cassette
Adapter. (Refer to page 22 and page 23.) If you cannot use those solutions,
consider using an FM Direct Adapter. (Refer to page 21.)