Operator's Manual

Page 27
Returning Your System
If SCS Customer Service determines you need to return your
system for service, the Service Representative will give you a
Return Merchandise Authorization (RMA). Write this number
on the outside of the box containing the returned system, and on
a slip of paper inside the box, so your return can be processed
quickly.
Return only your InstaScan, antenna, cable, and adapter. Do not
return accessories, such as the Diagnostic Label or the diskette
containing the Scanner configuration program.
Follow these steps to return your InstaScan Scanner and
accessories for service:
1.
Carefully pack your InstaScan Scanner and accessories in
the original static-protected bubble wrap and container. If
you no longer have the original container, use a protected
box.
2.
Use filler material to cover the items in the box.
3.
Add a note with the RMA number inside the package.
4.
Write the RMA number and the word FRAGILE on the
outside of the package in large, legible writing.
5.
Address the package to:
SCS Corporation
10905 Technology Place
San Diego, CA 92127
ATTN: RMA # ________ (indicate your RMA number here)