Installation manual

Page 9
Project Sequence
Ready the Customer for Installation
• The customer is always rst
• Form solid relationship with the customer
• Understanding your customer’s expectations
• Explain approximate time frame, nightly yardage and schedule
Preparing for Installation
• Lift Project Challenges
• Important questions to ask
• Pre-installation walk-thru
• Plan your layout
Ready the Space
• Daily job walks
• Check and double check
• Map and tag
• Removal of loose furniture
Remove the Old Carpet
• Removing the broadloom/carpet Tile
• Do not pass go – until you know what is below
• Neatness counts – Remember vacuum only – keep dust to a minimum
• Follow manufacturer’s recommended installation instructions
Installation and Furniture Lifting
• Select the correct ttings
• Gently lift the furniture (remember only lifting ½” maximum)
• Work together as a team
Button up Every Night
• Clean behind yourself
• Leave the area nished and safe
• Create your own punch list each night
• Plan ahead for tomorrow night
• Keep a job log
• Alert customer to problems and reminders