Installation manual

Page 16
Important Questions to Ask
Loading Dock
Is there one? If so, is it same or correct height to allow for easy off loading of trucks? If not, allow for
extra labor needed to load the material into the building.
Storage Area:
Is there an area to store carpet? If so, how much carpet can it hold? Is there a secured area for tools to
be stored?
Freight Elevator
Is there one? If not, can the public elevator be used? If not, allow for the additional labor to perform a
stair carry of material.
Computer servers and other sensitive equipment
Is there an in-house computer specialist? Is so, coordinate a night when the specialist can be on site
when the carpet replacement is being performed for those sensitive areas.
Copiers and vending machines
Are they owned or leased? If owned, make the customer aware that you will install up to the copiers
or vending machines and you would like in-house support to have the items moved so the installers to
install under the equipment.
If these items are leased many times the companies that own them have to move them. Make sure the
customer reviews there lease to make sure whom will need to move these items.
HVAC
Can they leave it on? Pulling up the carpet causes added dust particles to oat around no matter
how much you vacuum. The added ltration from the HVAC will cut down on the dust buildup the next
morning. This also aids in the adhesive setup and the comfort of the installation crew.
Filing Cabinets
Are they gang bolted? If so, can the facility people/local furniture installers unbolt them ahead of the
installers beginning that area? It is important that they be re-ganged the next morning after the new
carpet has been installed under the les. This is done for SAFETY reasons.
Spare Parts
Find out if there are any spear parts on-site for the furniture. This could be helpful if something is
installed incomplete or needs to be xed.
These are just some of the questions that when asked at the beginning stages of a project can drastically
cut down on hidden costs and headaches that can come from not being prepared. Also, these questions
and attention to detail may just be what sways the facility manager’s favor and wins you the job