Installation manual

Page 14
Lift Projects can be full of new challenges nightly
Here are a few of the basic things that will make things go much smoother if performed nightly
by members of your crews.
Í Tonight’s the night cards: The night before you begin in a new area you should place the
“tonight’s the night” cards out. This will give the end user an opportunity to get their area
ready for the crews.
Í Map and tag all items: Anything that will be getting moved or slid out of the workstations or
hallways like lling cabinets, chairs, boxes and yes even trash cans should be tagged. Using
painters tape, devise a numbering system in which you can mark the item being moved with
the location that it is being moved from.
Í Remove all carpet that is not pinned by the furniture: When removing broadloom you
will leave a 4” to 6” “ribbon” under the panel systems and under some cabinets in the
workstations. This requires careful “trace” cutting around all panels, under desks, etc.
Carpet tile removal leaves only tiles under panels and les.
Í Floor preparation is at best a vacuum and glue: At worst it makes the job painfully
slow if signicant oor patching is required. Different tile backings require different oor
preparations. Clarify any oor preparation concerns immediately. Read and follow the
manufacturer’s recommended installation procedures.
Í Spread glue with care. Rushing the spreading of the glue could cause the glue to get all
over the furniture. Keep the glue 6” from the furniture, walls, wires, and electronics that are
on the oor.
Í Layout of the installation is done in the walkways of the space: Checking for square lines
and carpet gain is a MUST. Install along both chalk lines and into the workstations. Work
through the workstations in sequence, checking for square and gain often. Use of a laser
square is very helpful to keep lines square.
Í Jacks: Make sure prior to starting with the lift that the jacks are tted with the correct
ttings. Distribute the jacks around the furniture systems closest to the chalk line
intersection. Install new carpet tile up to the panels. Begin lifting the furniture and removing
the old carpet. Lift as little as possible. NEVER exceed 1/2” in your lift. Use care when
choosing a lift site. Never lift in the middle of a panel or on the kickplate. Know your
furniture but do not hesitate to contact the customer’s furniture manufacturer if you have any
questions.
Í Thank you cards: Always place a thank you card on the desk of each end user thanking
them for helping you get the area ready for your crews. This is a very nice touch. It is also a
good idea to leave a mint with the card. This puts the end user at ease when they come in
and are less apt to start looking for things that are wrong.
Í Button-up neatly every night: Your work is judged every day (usually before the customer
even drinks a cup of coffee in the morning). The goal is to eliminate the bad calls in the
morning. If there is a situation in which the customer must be involved, notify them via
voicemail or by leaving a note on their desk. This will depend on the method you worked out
with your customer prior to beginning work.