User manual

Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE
: [FRONT LOAD WASHER]
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an
important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) 'Electrolux' means Electrolux Home Products Pty Ltd
ABN 51 004 762 341 in respect of Appliances purchased
in Australia and Electrolux (NZ) Limited in respect of
Appliances purchased in New Zealand;
(b) 'Appliance' means any Electrolux product purchased by
you accompanied by this document;
(c) 'Warranty Period' means
(i) where you use the Appliance for personal, domestic
or household purposes in Australia the period of
24
months and in New Zealand the period of
24 months;
(ii) where you use the Appliance for commercial
purposes, in Australia the period of
3 months and in
New Zealand the period of 3 months, (if the period
stated is
0 months you are not covered by this
product warranty)
following the date of original purchase of the Appliance;
(d) 'you' means the purchaser of the Appliance not having
purchased the appliance for re-sale, and 'your' has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and used
in Australia or New Zealand and is in addition to (and does
not exclude, restrict, or modify in any way) any non-
excludable statutory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials
and workmanship for the Warranty Period.
4. During the Warranty Period Electrolux or its Authorised
Service Centre will, at no extra charge if your appliance is
readily accessible without special equipment, and subject to
these terms and conditions, repair or replace any parts which
it considers to be defective. You agree that any replaced
Appliances or parts become the property of Electrolux. This
warranty does not apply to light globes, batteries, filters or
similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not
covered by this warranty.
6. Where you are within an Electrolux service area, this
warranty covers the cost of transport of the Appliance to and
from Authorised Service Centres of Electrolux and travelling
costs for representatives of the Authorised Service Centre to
and from your home or business. If you are outside an
Electrolux service area, you will bear these costs. For
information about whether you are within an Electrolux
service area, please phone 13 13 49 in Australia, or 0800 10
66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim
under this warranty.
8. You may not make a claim under this warranty unless the defect
claimed is due to faulty or defective parts or workmanship.
Electrolux is not liable in the following situations (which are not
exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or
service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power
supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux in
writing.
(c) The Appliance's serial number or warranty seal has been
removed or defaced.
(d) The Appliance was serviced or repaired by anyone other than
Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable in
the Australian State where the Appliance was purchased or the law
applicable in New Zealand if the Appliance was purchased in New
Zealand. Where the Appliance was purchased in New Zealand for
business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in
this document;
(b) Electrolux shall not be liable for any loss or damage whether
direct or indirect or consequential arising from your purchase,
use or non-use of the Appliance.
11. Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act in New Zealand, imply
warranties or conditions, or impose obligations, upon Electrolux
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of or
in relation to the Appliance or any services supplied by Electrolux
shall be limited (where it is fair and reasonable to do so),:
(a) in the case of Appliances, at its option, to the replacement or
repair of the Appliances or the supply of equivalent products or
the payment of the cost of replacing the Appliances or having
the Appliances repaired or of acquiring equivalent Appliances.
Upon being replaced, parts and Appliances become the
property of Electrolux; or
(b) in the case of services, at its option, to the supply of the
services again or the payment of the cost of having the
services re-supplied;
and in the case of Appliances or services supplied in New Zealand,
loss or damage whether direct or indirect or consequential that is
reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim it
will be necessary for Electrolux and its Authorised Service Centres to
exchange information in relation to you to enable Electrolux to meet its
obligations under this warranty.
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
OR TO FIND THE ADDRESS OF
YOUR NEAREST STATE SERVICE
CENTRE IN AUSTRALIA
Please call 13 13 49
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
FOR SPARE PARTS
OR TO FIND THE ADDRESS OF
YOUR NEAREST STATE SPARE
PARTS CENTRE IN AUSTRALIA
Please call 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
OR TO FIND THE ADDRESS OF
YOUR NEAREST AUTHORISED
SERVICE CENTRE IN
NEW ZEALAND
Free call 0800 10 66 10
SERVICE NEW ZEALAND
ELECTROLUX HOME PRODUCTS
FOR SPARE PARTS
OR TO FIND THE ADDRESS OF
YOUR NEAREST SPARE PARTS
CENTRE IN NEW ZEALAND
Free call 0800 10 66 20
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