Quick Installation Guide

3. FAQ
Q: If Room Keeper is successfully setup, how can other family
members use it?
A: Family members can download SiMPNiC App and open it. If Room
Keeper is already connected to internet, please click "Skip" at welcome
page and add Room Keeper by scanning QR code.
Q: My Room Keeper does not work. What can I do?
A: Please re-plug Room Keeper again and reboot it. You will see the LED
light in red for two minutes then turn to white (connected) or pink
(disconnected). In most cases, Room Keeper can back to normal after
reboot.
Q: I try to reboot Room Keeper, but it still not work.
A: In this case, you have to reset Room Keeper.
Notice: once you reset Room Keeper, all the Wi-Fi linked information saved
in Room Keeper will be lost, you have to re-link Wi-Fi for connection.
Q: How to reset Room Keeper?
A: Press the middle button of Room Keeper over 10
seconds. The LED light will turn to blink red. After two
minutes, LED will turn to white (connected) or pink
(disconnected).