Warranty

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This Warranty does not cover:

• Damages caused by or resulting from third-party site preparation, which may include but is not

limited to foundation preparation, concrete or gravel mounting pads, security enclosures, and

required drainage, etc.

• Damages caused by or resulting from an unauthorized third-party Product installation

• Damages caused by or resulting from electrical work external to the Product, including but not

limited to any electrical conduits, connects to facility electrical boxes, connections to any grid or

micro-grid system

• Damages caused by or resulting from installation or removal, alteration or disassembly

• Normal wear and tear

• Accident or abuse (e.g., being dropped, etc.)

• Corrosion (e.g., due to inappropriate environmental exposure)

• Damages caused by or resulting from repair or service provided by an unauthorized repair facility,

lightning or other unmitigated electrical event

• Damages caused by or resulting from fire, flood, acts of God, or force majeure

• Damages caused by or resulting from excessive heat or cold conditions

• Damages caused by or resulting from shipping or transportation

• Any incidental or consequential damages caused by other components of the power system

including but not limited to inverters, charge controllers, breakers, bypass switches, fuses, etc.

• Any Product whose serial number has been altered, defaced or removed

• Damage caused by or resulting from operation in a non-intended use, or a use which exceeds the

recommended or permitted limits or loads of the Product

• A Product that has not been installed or repaired by SimpliPhi or an Authorized Partner

• A Product that has been used or maintained other than in accordance with SimpliPhi’s operating

instructions or as set out in the technical data specification sheet and manual provided with the

Product

• A Product in which the regular examinations of the ordinary connection to the electricity network

have not been carried out in accordance with SimpliPhi’s instructions

• A Product that has been used with spare parts and accessories which do not comply with the

original specifications issued by SimpliPhi

• Negligence on the Customer’s part

• Faults or defects caused by third parties, including work done by unauthorized service or repair

agents

• Damages caused by excess voltage within the main supply network to which the SimpliPhi

battery is connected

• Any costs or expenses incurred by the Customer for the procurement of substitute equipment or

services

• Any unauthorized changes or repairs of any kind due to which the defect in relation to which a

claim was asserted was caused at least to some extent

• A Product that did not undergo scheduled maintenance measures in compliance with the

maintenance instructions and remarks

• Any transport or travel costs incurred by the Customer

• Any loss of revenue or savings resulting from Product downtime or availability reduction

• Software

• Any loss of profits, or any other indirect damages