Specifications

Returns And Exchanges
Damaged or undamaged equipment should not be returned unless written approval and a Return
Authorization is received from HARRIS CORPORATION, Broadcast Communications Division.
Special shipping instructions and coding will be provided to assure proper handling. Complete
details regarding circumstances and reasons for return are to be included in the request for return.
Custom equipment or special order equipment, that is not defective, is not returnable. In those
instances where return or exchange of equipment is at the request of the customer, or convenience
of the customer, a restocking fee will be charged. All returns will be sent freight prepaid and
properly insured by the customer. When communicating with HARRIS CORPORATION, Broadcast
Systems Division, specify the HARRIS Order Number or Invoice Number.
Unpacking
Carefully unpack the equipment and preform a visual inspection to determine that no apparent
damage was incurred during shipment. Retain the shipping materials until it has been determined
that all received equipment is not damaged. Locate and retain all PACKING CHECK LISTs. Use
the PACKING CHECK LIST to help locate and identify any components or assemblies which are
removed for shipping and must be reinstalled. Also remove any shipping supports, straps, and
packing materials prior to initial turn on.
Technical Assistance
HARRIS Technical and Troubleshooting assistance is available from HARRIS Field Service dur-
ing normal business hours (8:00 AM - 5:00 PM Central Time). Emergency service is available 24
hours a day. Telephone [phone] to contact the Field Service Department or address corre-
spondence to Field Service Department, HARRIS CORPORATION, Broadcast Communications Di-
vision, P.O. Box 4290, Quincy, Illinois 62305-4290, USA. The HARRIS factory may also be con-
tacted through a FAX facility (217/221-7096).
Replaceable Parts Service
Replacement parts are available 24 hours a day, seven days a week from the HARRIS Service
Parts Department. Telephone [phone] to contact the service parts department or address cor-
respondence to Service Parts Department, HARRIS CORPORATION, Broadcast Communications
Division, P.O. Box 4290, Quincy, Illinois 62305-4290, USA. The HARRIS factory may also be
contacted through a FAX facility (217/221-7096) or e-mail at [e-mail].
NOTE
The # symbol used in the parts list means used with (e.g. #C001 = used with C001).