Specifications

iv 888-2500-001 5/2/2013
WARNING: Disconnect primary power prior to servicing.
Returns And Exchanges
Damaged or undamaged equipment should not be returned unless written approval and a
return authorization is received from Harris Broadcast. Special shipping instructions and
coding will be provided to assure proper handling. Complete details regarding
circumstances and reasons for return are to be included in the request for return. Custom
equipment or special order equipment is not returnable. In those instances where return or
exchange of equipment is at the request of the customer, or convenience of the customer, a
restocking fee will be charged. All returns will be sent freight prepaid and properly
insured by the customer. When communicating with Harris Broadcast, specify the order
number or invoice number.
Unpacking
Carefully unpack the equipment and preform a visual inspection to determine that no
apparent damage was incurred during shipment. Retain the shipping materials until it has
been determined that all received equipment is not damaged. Locate and retain all packing
check lists. Use the packing check list to help locate and identify any components or
assemblies which are removed for shipping and must be reinstalled. Also remove any
shipping supports, straps, and packing materials prior to initial turn on.
Technical Assistance
Technical and troubleshooting assistance is available from field service during normal
business hours (8:00 AM - 5:00 PM Central Time). Emergency service is available 24
hours a day. Telephone [phone] to contact the field service department or address
correspondence to Field Service Department, Harris Broadcast, P.O. Box 4290, Quincy,
Illinois 62305-4290, USA. Technical support by e-mail: [e-mail]. The Harris
Broadcast factory may also be contacted through a FAX facility (217/221-7096).
Replaceable Parts Service
Replacement parts are available 24 hours a day, seven days a week from the service parts
department. Telephone [phone] to contact the service parts department or address
correspondence to Service Parts Department, Harris Broadcast, P.O. Box 4290, Quincy,
Illinois 62305-4290, USA. The factory may also be contacted through a FAX facility (217/
221-7096).
NOTE:
The # symbol used in the parts list means "used with" (e.g. #C001 = used with C001).