User guide

iScan System User Guide 77

iScan Control Software Display Issues

Buttonscoveredbytextboxesorinaccessible/Textoriconsdistortedor

truncated

Computerdisplaysbluescreen

Cause Resolution

Monitorresolutiontoo

low.

Setmonitorresolutiontoaminimumof1280x1024,

and16‐bitcolor.

Cause Resolution

Loosecableconnection

betweencameraandframe

grabbercard.

Checktoseeifthecameralinkcableleadingtothe

framegrabbercardhasbecomeloose.Ifthecableseems

tight,theframe

grabbercardmayneedtobereseated.

Largenumberofports

havebeeninstalledonthe

computer.

ContactIlluminaTechnicalSupporttoscheduleafield

servicecall.