User guide
iScan System User Guide 75
Image Quality Issues
Image Qu ality Issues
TheiScanReaderisproducinglowintensityimages
Displayedimagesappeartoowhitewithnodetail
Sectionappearsslightlycompressedanddistorted
Cause Resolution
Lowassaysignal. Reviewthehistoryofassaypreparationwiththe
responsiblescientist.Evaluatethelengthoftimesince
preparation,concentrationofsignalsourcedueto
evaporation,andadverseenvironmentalconditions
includinghumidity,temperature,andamountofdirect
sunlight.
Badfocus. Stopthescan,ejecttheBeadChips,andcheckthe
sectionsforforeign
matterthatmayaffectfocus.Ensure
thattheBeadChipsareflatinthecarrierandthattheir
backsidesareclean.
Brokensection. Ifasectionisbroken,thenitcannotproducehigh‐
qualitydata.However,therestoftheBeadChipisnot
affected.
Contrastbarsarenotset
foroptimalviewing
of
images.
SelecttheAutoContrastcheckbox.Ifimagesarestill
notoptimal,readjustthecontrastsliders.SeeViewing
ScanResultsonpage49.
Imagesarepresentbut
intensitydataarezero,
eventhoughregistrationis
successful.
Dataareacceptableanduncompromised.
Cause Resolution
Contrastisnotsetfor
optimalviewingofimages.
Select
theAutoContrastcheckbox.Ifimagesarestill
notoptimal,readjustthecontrastsliders.SeeViewing
ScanResultsonpage49.
Cause Resolution
Monitorisnotadjustedfor
displayedresolution.
Thishasnoeffectonyourdata.Usethehorizontaland
verticalsizecontrolsofyourmonitortomanipulatethe
appearanceof
asectionsoitappearsregular—thatis,all
sidesarethesamelength.
Besureyourvideodriver resolutionissetto
1280x1024.