User guide

iScan System User Guide 69
Registration Issues
Registration Issues
CannotfindIDATfiles/NoIDATfilesarecreated/Cannotregister
images
Decodedatacannotbefoundduringregistration/Cannotfindbead
mapfiles
Cause Resolution
Networkerrormayhave
preventedfilesfrom
beingcreated.
Note:Onlyappliesto
networkedreaders.
UseWindowsExploreroranotherapplicationtoverify
networkaccessibility.Ifnetworkerrorsexist,askITfor
assistance.
Sectionsmaybebrokenor
dirty.
EjecttheBeadChipsandvisuallyinspectsectionsto
ensurethatnonearebroken
ordirty.Followlab
protocolsforcleaningsections,andreportbroken
sectionstotheresponsiblescientist.Tryscanningthe
BeadChipagain.
Sectionswerenotselected. ReruntheiScanControlSoftware,andbesureall
sectionsareselectedwhenaskedtospecifywhich
sectionstoscan.
Nodataarevisible. BeadChipsmaynothavebeen
prepared.Evaluatethe
historywiththeresponsiblescientist.
Usermaynothave
permissionstowritetothe
workspacedirectory.
CheckwithITtoverifythatyouhavereadandwrite
privilegestotheworkspacedirectory.
Cause Resolution
Incorrectbeadmapfile
locationspecified.
Verifythebeadmap(*.dmap)filelocationintheiScan
System
Optionsdialogbox,availablebyselecting
Tools|Options.
Beadmapfilesnotin
properlocation.
Verifytheexistenceofthebeadmapfilesforthearray
bynavigatingtothesubdirectorywherethebeadmap
fileshouldbelocated.Iffilesarenotpresent,askyour
ITsupportpersonnelor
thescientistresponsiblefor
managingarrays.Youcandeterminethefiledirectoryin
theiScanSystemOptionsdialogbox,availableby
selectingTools|Options.