Warranty

a Commercial/Multi-Resident Warranty Holder. For example, this includes
owners of commercial or investment buildings, or multi-resident premises
in which the occupant is not responsible for Product replacement whether
or not the occupant owns the residential dwelling unit in the premises
(including by example, certain condominiums, town homes, duplexes,
apartments, cooperatives).
This Limited Warranty is further subject to the limitations and
exclusions below:
Bays, Bows and Garden Window Products
All Products making up a bay, bow, or garden window are covered
under this Limited Warranty ONLY if the use, installation, finishing and
maintenance are consistent with Simonton’s recommendations and
written instructions that are generally available in Simonton’s Installation
Instructions as updated by bulletins or other written communications or on
Simonton’s website at www.simonton.com. However, without limiting the
foregoing the following installation procedures are emphasized and failure
to do so will void the Limited Warranty:
n A roof must be built over all Bay or Bow windows (not required for
Garden Windows) after installation as the top of the Bay or
Bow window is not designed to prevent water penetration as
manufactured, without the help of a roof
n A cable system must be used to help support from above all Bay or
Bow windows (not required for Garden Windows).
n Knee braces must be utilized and must be secured to studs to help
support from below all Garden Windows that are greater than 72"
wide or 60" high (not required for Bay or Bow windows)
n All joints must be checked and re-caulked, if necessary, because
handling of the Products during installation may, in some cases,
cause factory sealed joints to be compromised
n DO NOT USE water-based stains or water-based sealers on the
Oak or Birch veneer in the Bay/Bow or Garden Window unit
Use of water-based stains or water-based sealers can cause
delamination or other damage of the wood veneer and is not
covered by the limited warranty. Vinyl
Vinyl
Double-Lifetime — Residential;
10 years — Commercial/Multi-Resident
The vinyl components of Products are warranted against peeling, flaking,
chipping, blistering and corrosion for the applicable Warranty Period. If such
defects occur, Simonton will provide replacement parts at no charge to the
Warranty Holder. This Limited Warranty on vinyl is void if the vinyl is painted,
stained or if the surface is altered in any way.
Fiberglass Hinged Patio Door Factory-
Applied Paint Finish
20 years — Residential
The factory-applied paint finish on the exterior and interior surfaces of
the fiberglass hinged patio door are warranted against peeling, flaking,
chipping, blistering and fading for a period of 20 years to the original
Residential Warranty Holder, transferable to a subsequent Residential
owner during, and for any balance of that 20-year Warranty Period
and only if the Warranty has been properly transferred following the
procedure set forth below. If such defects occur, Simonton will provide a
replacement fiberglass door or other affected components, at no charge
to the Residential Warranty Holder. THIS LIMITED WARRANTY ON THE
FACTORY APPLIED PAINT FINISH IS VOID IF FOLLOWING APPLICATION OF
THE FACTORY FINISH THE FIBERGLASS IS PAINTED, STAINED OR IF THE
SURFACE IS ALTERED IN ANY WAY.
Factory-Applied Exterior Coating
(Vinyl Product Only)
Residential — 10 Years; transferable and continuing
until 10th anniversary of Product purchase
Commercial/Multi-Resident — 3 Years; not transferable
For Products purchased with a factory-applied exterior coating on the
vinyl components, the factory-applied exterior coating is warranted
to the Residential Warranty Holder against peeling, flaking, chipping,
blistering and corrosion, and for significant ultraviolet fading or
discoloration caused by natural environmental conditions (subject to the
limitations below), for the applicable Warranty Period. If such defects
occur, Simonton will, at its option, provide the Warranty Holder factory-
authorized repair at no charge, or provide replacement parts only at
no charge to the Warranty Holder (assembly and labor not included), or
refund the purchase price of the Product or component (the lesser of
the original Product or component purchase price or the original catalog
list price at the time of purchase). Repaired or replaced Products or
components are NOT guaranteed to match the color of the original
Product or component or of other windows or doors in the premises, due,
in part, to the normal effects of weathering over time on exterior coating
or finishes.
This Limited Warranty does not include non-conformities or damage
attributable to or arising from:
n Any painting, staining, or other alteration of the factory-applied
exterior coating surface of the Products
n Minor scratches or minor visual imperfections within the
Product’s standard manufacturing and quality specification
parameters. For questions or to purchase a touch-up kit, contact,
contact 1-800-SIMONTON (1-800-746-6686).