Warranty

Double-Lifetime Warranty Simonton Windows
®
The Limited Warranty for Glass does not include:
n Minor variations in glass color or imperfections that do not affect
the structural integrity of the glass or do not permanently and
materially obstruct vision
n Any sound that occurs from the grids tapping or otherwise striking
the glass due to vibrations from use of the window or exterior
vibrations to the windows (such as caused by opening or closing
the window; animals, person, or objects striking the glass; wind;
or outside traffic, trains, or airplanes, etc) is not considered an
imperfection or defect, nor is the grid touching the glass (even in
triple-strength units) considered an imperfection or defect.
n Glass covered with after-market window films, coatings or other
products not originally supplied by Simonton
n Stresses from localized heat which causes excessive temperature
differentials over the glass
n Post-manufacture dissipation of inert gases (as Argon), or the amount
of gas in Products with inert gas-filled insulating glass
n Scratches or other imperfections not readily observable beyond four
feet away
n Mineral deposits
n Internal and external condensation*, frost, dew or mold resulting from
humidity within the building or from outside conditions along with
interior/exterior temperature differentials
*There is no such thing as a condensation-free window in high humidity conditions.
Controlling the amount of moisture in your home is the most effective action you can take
to avoid internal condensation. External condensation happens when energy-efficient
windows and doors keep heat inside your home in colder months. When heat does not
escape to warm the outer pane of glass and the glass temperature drops below the
outdoor dew point temperature, exterior condensation can occur. For additional information
concerning condensation please visit www.simonton.com/condensation.
Glass Breakage
Double-Lifetime — Residential (Select States)
If the glass component of the Product (including products made with
tempered glass) breaks during the Warranty Period of a Residential
Warranty Holder, Simonton will replace the glass component at no charge
to the Warranty Holder in the following states only: Washington, Oregon,
California, Nevada, and Arizona and Hawaii. All products sold in remaining
U.S. states and Canada are excluded from this portion of the warranty.
This Lifetime Glass Breakage Limited Warranty does not include:
n Specialty glass such as glass with grid patterns that have been cut
into the glass surface
n Glass breakage following a transfer of the premises on which the
Product is installed to a Commercial/Multi-Resident Warranty Holder
n Breakage arising from “Certain Environmental Conditions” as set
forth below
n Breakage arising from riot or civil disorder, building settlement or
structural failures of walls or foundations
Screens
One year — Residential
The Product’s screen frame is warranted to the Residential Warranty Holder
against peeling, flaking, blistering and corrosion for the Warranty Period. The
fiberglass screen mesh is warranted to the Residential Warranty Holder against
insect damage, accidental punctures and tears for the Warranty Period. If such
defects occur, Simonton will ship via common carrier replacement screens at
no charge to the Residential Warranty Holder. This Limited Warranty does not
include:
n Screen material damage caused by domestic or wild animals
n Bent screen frames due to improper installation or removal
n Installation and the cost of labor for screen replacement
What this Limited Warranty
does not Cover
A. Generally
This Limited Warranty does not include non-conformities or damages
attributable to or arising from:
n Minor scratches or minor visual imperfections
n Negligence; vandalism, riot or civil disorder, acts of terrorism,
improper use, installation, finishing, maintenance or operation
inconsistent with Simonton’s recommendations and written
instructions that are generally available in Simonton’s
installation instructions as updated by bulletins or other written
communications or on Simonton’s website at www.simonton.com.
Improper pre-installation storage, including inadequate shelter or
inadequate venting of shipping wrap in humid locations
n Misapplication or faulty building design or construction,
including inadequate flashings or caulking; building settlement
or structural failures of walls or foundations
n Subjection to improper temperature, humidity, or other
environmental conditions including by example, harmful fumes,
vapors, solvents, chemicals, or pollutants in the atmosphere
n Normal wear and tear, including without limitation, wear and tear to
weatherstripping or door bottom gaskets
n The caulking used to seal the frames or trim packages
n Product installations over an elevation of three stories, unless
a written exception to this Limited Warranty exclusion has been
obtained from Simonton
n Products installed other than in the United States or Canada