User manual

MANUAL LSM MOBILE
Version: Juli 2010 V1.0
Page 40
6.0 TROUBLESHOOTING
If an error occurs during reading or programming, the software displays a
corresponding error message with information about what you should observe when
trying again.
You are not within the radio range of a digital
locking component with your programming device.
Solution:
reduce or increase the distance to the lock
Distance (related to electronics):
Cylinder programming device
min. 10cm, max. 25-35cm
Smart Relay programming device
min. 20cm, max. 40-60cm
According to the software, a comparison of the
lock’s actual status and target status does not
provide the same result.
Solution:
please check your locking system for locks which
may have been programmed incorrectly.