Installation Manual

PULSE AIR DATA MODEM TNM-M-E-0055
Jan 17 Page 22 Issue 1.0
4.3 WARRANTY
Unless superseded by specific contractual/supply agreements, the following warranty applies:
24 (twenty-four) months for transceivers from the date of supply.
4.3.1 Service Within and Out Of Warranty
Please contact our Customer Service department regarding support of either type. In some
countries a local Simoco agent may be responsible for providing this service. See the Support
page for contact details.
4.3.2 Ancillary Items
Please contact our Customer Service department regarding service, for replacement of these
parts. See the Support page for contact details.
4.3.3 Unpacking Equipment
Any damaged or missing parts must be notified to Simoco or their agent in writing within 10 days of
receipt.
4.4 SOFTWARE POLICY
Software provided by Simoco shall remain the Company’s property or that of its licensors and the
customer recognises the confidential nature of the rights owned by the Company.
The customer is granted a personal, non-exclusive, non-transferable limited right of use of such
software in machine-readable form in direct connection with the equipment for which it was
supplied only.
In certain circumstances, the customer may be required to enter into a separate licence agreement
and pay a licence fee, which will be negotiated at the time of the contract.
The customer undertakes not to disclose any part of the software to third parties without the
Company’s written consent, nor to copy or modify any software. The Company may, at its
discretion, carry out minor modifications to software. Major modifications may be undertaken
under a separate agreement, and will be charged separately.
All software is covered by a warranty of three months from delivery and, within this warranty
period, the Company will correct errors or defects, or at its option, arrange free-of-charge
replacement against return of defective material.
Other than in the clause above, the Company makes no representations or warranties, expressed
or implied such, by way of example, but not of limitation regarding merchantable quality or fitness
for any particular purpose, or that the software is error free, the Company does not accept liability
with respect to any claims for loss of profits or of contracts, or of any other loss of any kind
whatsoever on account of use of software and copies thereof.