User's Manual

SDB680 – INSTALLATION GUIDE TNM-I-E-0046
May 15 Page 10 SUPPORT
SIMOCO SUPPORT
C ONTACT I NFORMATION
At Simoco we welcome your comments, feedback and suggestions. Departmental contacts have been
provided for your quick reference below.
UK Customer Services
Email: [e-mail]
Tel: UK: 08717 411 050
International: [phone]
Fax: UK: 08717 411 049
International: [phone]
Sales
E-mail [e-mail]
Marketing
E-mail [e-mail]
Australian Customer Services
Email: [e-mail]
Tel: Within Australia: 1300 363 607
International: [phone]
US Customer Services
Email: [e-mail]
T ECHNICAL S UPPORT
In order to streamline support requests and better serve our customers, at Simoco we utilize a support ticket
system. Every support request is assigned a unique ticket number, which customers can use to track the
progress and responses online. In order to use the support ticket system, a valid email address is required.
A link to the online Support Centre Ticket Tracking system is provided below:
http://simocoradiosupport.com
If you still require further technical assistance after raising a support ticket, please contact us via the email
addresses or via the Technical Support Helpline numbers overleaf.