User's Manual

SDB680 INSTALLATION GUIDE TNM-I-E-0046
Aug 14 Page 9 SUPPORT
SIMOCO SUPPORT
CONTACT INFORMATION
At Simoco we welcome your comments, feedback and suggestions. Departmental contacts have
been provided for your quick reference below.
UK Customer Services
Email: customer.service@simocogroup.com
Tel: UK: 08717 411 050
International: +44 (0) 1332 375 671
Fax: UK: 08717 411 049
International: +44 (0) 1332 376 672
Sales
E-mail sales@simocogroup.com
Marketing
E-mail marketing@simocogroup.com
Australian Customer Services
Email: inquiry.aus@simocogroup.com
Tel: Within Australia: 1300 363 607
International: +61 3 9730 3999
US Customer Services
Email: customerservice@simocogroup.com
TECHNICAL SUPPORT
In order to streamline support requests and better serve our customers, at Simoco we utilize a
support ticket system. Every support request is assigned a unique ticket number, which customers
can use to track the progress and responses online. In order to use the support ticket system, a
valid email address is required.
A link to the online Support Centre Ticket Tracking system is provided below:
http://simocoradiosupport.com