User Manual

email you a notification of receipt. We will also notify you of the
approval or rejection of your refund. If you are approved, then
your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within
a certain amount of days. Please note shipping charges are
non-refundable.
How to obtain warranty service?
Contact Simshine support team by email [e-mail]
or Simshine authorized resellers/repair centers and describe the
product issues. They will attempt to identify and resolve the
problem of your product by offering you tips and advice,
software or firmware updates.
If the problem cannot be identified or resolved through remote
assistance or software updates, you will be requested to return
the product to the address provided by Simshine or authorized
resellers.
Simshine will examine the returned product to identify the
problem, if Simshine determines that the problem in question is
not covered by this warranty, you will have to apply for paid
repair service.
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