Instruction manual

5-1
Questions & Answers
Users Manual CX
V. Questions & Answers
This chapter answers questions and offers solutions to problems that might arise when
using the product.
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CD-ROM is inserted, but does not start automatically
If your computer does not support Autorun, the menu will not start automatically after
inserting the CD-ROM. In this case, execute Autorun.exe in the root directory of the CD-
ROM.
PRICOM is not found after searching during Setup
Make sure that the LINK LED is blinking. If the LINK LED is not blinking, PRICOM
may not be properly connected to the network. Check the following.
-Check if the PRICOM power is turned on.
-Check if the network cable is inserted correctly to PRICOM.
-Check if the network cable is broken.
-Check if the LINK LED of PRICOM and the Ethernet HUB is blinking.
-Check if the Ethernet HUB is working properly.
Initialize PRICOM to factory default and setup from the beginning.
Print job is not printed
Make sure that the LINK LED is blinking. If the LINK LED is not blinking, PRICOM
may not be properly connected to the network. Check the following.
-Check if the PRICOM power is turned on.
-Check if the network cable is inserted correctly to PRICOM.
-Check if the network cable is broken.
-Check if the LINK LED of PRICOM and the Ethernet HUB is blinking.
-Check if the Ethernet HUB is working properly.
-Check if the PRICOM and the printer is connected properly.
-If you are using PRICOM C-6100U, check if the USB cable is connected
properly.