Product specifications
94
Appendix E
Firmware Update Procedures
Occasionally it may be necessary to update the SX-560 to take advantage of new features or to fix
specific problems. The simplest way to perform this update is with the Silex UpdateIP utility for
Windows XP and 2000 computers. This utility can be found on the CD-ROM that is included with the
SX-560, or it can be downloaded from the Support & Downloads section of the Silex website
(www.silexamerica.com).
To use UpdateIP:
1. Download the appropriate firmware update file from the Support & Download section of the Silex
website (www.silexamerica.com) into a directory on your computer.
2. Download or copy the UpdateIP software files into a directory on your computer.
3. Double click the updateip.exe icon to start the UpdateIP application.
4. Click OK when you get the About Update for TCP/IP splash screen
5. When you get the Select Update File screen, locate the firmware update file that you
downloaded in step 1, and double click on the file name.
6. You will get the Update Files screen. The firmware update file that you selected should appear
on this screen. Click OK.
7. The program will search the local network for SX-560s. Click OK when the search process is
complete.
8. A list of available SX-560s will appear. Highlight the SX-560(s) that you wish to update.
9. From the menu bar, select Update and then Start to update the SX-560(s).
If you cannot use UpdateIP, you can use the trivial file transfer protocol (tftp) to update the Serial Device
Server firmware:
1. Download the appropriate firmware update file from the Support & Downloads Section of the Silex
website (www.silexamerica.com) into a directory on your computer.
2. If you are using Windows 2000, XP, or Vista, enter the following command from the command
line of your operating system:
tftp -i ipaddress put filename access
where ipaddress is the IP address of the Serial Device Server, filename is the file name (and
path, if necessary), and “access” is the Serial Device Server password (if you changed this
password, use your new password instead of “access”). For example, to download the file
Important: Make sure that the UpdateIP application is included as an exception if you have a
firewall enabled on your PC.