Installation manual

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15. Warranty
RULIS Electrica Lda. guarantees that all the equipment sold by the company will
not show any material or processing defects within the period of warranty.
Period of warranty for
Silentwind generator 36 months
Charge controller HYBRID BOOST 24 months
What is Covered
Rulis Electrica Lda warrants the Silentwind Generator against defects in facto -
ry-supplied materials and/or factory workmanship under normal authorized use
consistent with the Owner’s Manual, except for the limitations set forth in this
Limited Warranty.
How Long Coverage Lasts
This limited warranty begins on the following dates, wichever occurs first:
Date of installation of the Wind Generator, or ninety (90) days after the date the
original end-user purchaser (’Customer’) purchased the Silentwind Generator. You
will be requested to provide proof of ownership satisfactory to Rulis Electrica, Lda.
prior to receiving warranty services. This Limited Warranty applies to the wind
generator only provided the owner follows the maintenance procedures outlined in
the owner’s manual. Should the product prove to be irreparable, Rulis lectrica, Lda.
reserves the right to substitute an equivalent product if available. This Limited
Warranty extends to the original Customer and may not be transferred if the wind
generator is sold.
How to Register a Claim Against Warranty
If a defect arises with regard to any Wind Generator part and a valid claim is
received within the Warranty Period, Customer’s sole and exclusive remedy and
the entire liability of Rulis Electrica, Lda., its dealers, suppliers and affiliatesunder
this Limited Warranty is, at Rulis Electrica, Lda. sole option, either (i) to repair free
of charge the defective part, or (ii) exchange free of charge the defective part with
a new or remanufactured part or wind generator that is new or equivalent to new in
performance and reliability and is at least functionally equivalent to the original
wind generator part. Repaired or exchanged wind generator parts will be warrant -
ed for the remainder of the Warranty Period. If you experience any problem with
your Silentwind Generator, please contact an authorized service dealer or Rulis
Electrica, Lda. directly. Retain all information and documents until the problem is
resolved. Your authorized service dealer can provide you with a solution and start
the claims process. For best possible service, you MUST demonstrate ownership
with a copy of the original receipt indicating that you are the primary owner of the
wind generator.
To find a Silentwind authorized service dealer or to report a claim, please send an
email to [e-mail]
or see our website http://www.silentwindgenerator.com/en/sales-representatives