Table of Contents System Overview.................................................... 1 U Activating/Deactivating the Chime Feature ..... 17 PINs (Personal ID Codes) .................................... 2 Multi-Area Operation ............................................18 Code 2 ...................................................................... 2 Normal User ............................................................. 2 Maintenance Code....................................................
ii STATUS: LCD Display........................................... 31 Default LCD Display .............................................. 31 Viewing Zone Descriptions ................................ 31 System Testing ................................................... 32 U Auto Test........................................................... 32 U Dialer Test ........................................................ 32 Emergency Procedures .......................................
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System Overview Your Model 4821 security system can protect your building using sensing devices such as door contact switches and motion detectors. These devices provide 24-hour electronic surveillance detection and reporting. Attempted Burglary (Intrusion) It is important to arm your system whenever your building is not occupied. You can arm and disarm your system from any of the touchpads if you have the appropriate access code.
2 Your system can communicate information about emergency conditions through the telephone lines to a central monitoring station. If your system is programmed to automatically notify the central station when an alarm occurs, they will dispatch the appropriate authorities to your building when they receive a signal. See page 33 for more details. Important To comply with industry standards, this product is equipped with line seizure.
tests, upload/download software changes, and add or delete users to the system. Note: Your installation company representative can tell you how to perform these functions. Installer Code (Highest Privilege Level) Your system installer uses this code to install and initially program your system. It provides access to all system functions, both from the touchpads and from the central station (through the telephone lines).
4 Basic Touchpad Operation Your system can display two messages, each with two lines of text, that alternately display on all of your touchpad LCDs. These messages often include the date and time, but you can have your installer customize them for you. One steady message can also be displayed. For some installations, an interactive menu displays the options available to you on the second line of the LCD. The display rate of these options is programmable.
Touchpad Buttons For operating an access controlled door. Activates/deactivates interior zones. Used to bypass individual zones and to check which zones have been bypassed. Displays event history. This key is typically used only by your system installer. Enables Code 2 users to arm or disarm the system. Silences alarm/trouble sounds at speakers and touchpads. In the interactive menu system, the LCD indicates whether it will silence all areas or the area that you are in. Also exits some menus.
6 Fire key. If enabled through programming, transmits an alarm to the central station for dispatching the fire department. This key must be held for one full second. Auxiliary key. If enabled through programming, transmits a special alarm to the central station for dispatching the proper authorities. This key must be held for one full second. To arm (turn ON) your system, enter your code and press this button. To disarm (turn OFF) your system, enter your code and press this button.
System Status Lights The light-emitting diodes (LEDs) reflect only the areas controlled by the touchpad. Figure 2.
Access Control Operation access. Both a card and a PIN are required to gain access. Opening an Access Controlled Door To open a door Present your card to the card reader. You will hear a click and the red LED will turn on indicating that the door can be opened. Present your card. The touchpad will display ENTER CODE. Enter your PIN. OR Anti-passback means preventing one user from giving access to another person by passing back his or her card after accessing a door.
1 - User Status Use to check the user’s current status (for example, Inside or Outside). 2 - Forgive Forgive means allow the user to enter or exit a door even though the system has detected a problem with the user’s anti-passback status. 3 - Lockout User Change the user’s status so he or she will be unable to enter the building. 4 - Num User In Use this option to see how many users, according to the system, are currently inside the building.
scheduled to be locked. All users will be able to access the door. 9 - Lock Door Locks the door until the next scheduled unlock time. Use this option to lock a door that is currently scheduled to be unlocked. No users will be able to access the door without a card or PIN. Viewing Door Status Press DOOR STAT [Code] to view status of a door. A list of doors and their locked/unlocked status displays. 1 - To Sched Restores the selected door to its scheduled setting.
12 U Toggle Method Single-Area Operation Enter your code. Note: Multi-area instructions are on page 18. For a typical single-area installation, pressing a button on the touchpad simply toggles the function on or off (see page 5 for touchpad button descriptions). However, depending on how the installer programs your system, the touchpad may prompt you to first enter a code or enable you to use interactive menus to activate functions.
When you arm the entire system, the ARMED and INTERIOR LEDs are on. When you disarm the entire system, the ARMED and INTERIOR LEDs are off and the green READY LED is on. 2. If your system is programmed to automatically arm the interior zones when you arm the system, press INT 0 to turn off the interior zones. 3. Press to arm or to disarm. Arming/Disarming Perimeter Zones If desired, you can arm only the perimeter zones, enabling free movement throughout interior zones.
Activating Auto Arm Note: Auto Arm cannot be used in UL installations. If your system is programmed for the Auto Arm feature, it can arm itself automatically. All you have to do is enter the number of minutes for the system to count down before arming. When you set the arm time, the display will always show the default time of 10 minutes, not the previous arm time. (This option is not available with toggle systems.) 1. Enter a code.
What Happens The LCD will return to the normal display and the next automatic arming will be cancelled. 2. Press BYPS . 3. Enter code, if necessary. (When the system is armed, it prompts you for a code.) Bypassing Zones Bypassing a zone means temporarily turning off protection to a point in your building. For example, you may want to leave a door or window open without activating alarms when the rest of your building is armed.
Unbypassing Zones Menu Method Reinstating (unbypassing) a zone means turning the protection back on. You can press the BYPS button 1. Enter a code to activate the interactive menus. 16 2. Press BYPS . to see what zones are currently bypassed. Reinstate bypassed zones as soon as possible so that you do not accidentally leave a zone unprotected. You cannot unbypass zones if doing so will cause an alarm.
Activating/Deactivating Code 2 When Code 2 is enabled, temporary users (such as a cleaning service) with a Code 2 access code can arm or disarm your system. Both Methods 1. Press CODE 2 + Code. The LCD displays whether the Code 2 function is enabled or disabled. 2. You can press 0 to disable Code 2 or 9 to enable Code 2. What Happens When Code 2 is enabled, temporary users (such as a cleaning service) with a Code 2 access code can arm or disarm your system.
18 Multi-Area Operation 6Ybcd
Arming/Disarming All Areas When your system is armed, your building is protected so that alarms will sound if the system senses an intruder. When your system is disarmed, you can move freely throughout the premises without causing an alarm. Toggle Method If your system is not programmed to automatically arm the interior zones when you arm the system, you will have to first turn on the interior zones in each area before arming. Use the following steps: 1. Enter a code.
20 system is armed. Flashing indicates that only some areas are armed. When your system is disarmed and all zones are ready, the ARMED LED is off and the green READY LED is on. 5. Press ENTR ENTR to exit. What Happens Arming/Disarming a Specific Area When your system is armed, the ARMED and INTERIOR LEDs are on. Flashing LEDs indicate that some areas are disarmed (the area you just armed will still be armed). Users can arm/disarm only the areas they can access. (Operates the same for all systems.
Menu Method If your system is not programmed to automatically arm the interior zones when you arm the system, follow these steps: 1. Enter a code to access the interactive menus. to arm or to disarm 2. For all areas, press (for individual areas first select the area number). 3. Press ENTR ENTR to return to the normal display. If your system is programmed to automatically arm the interior zones when you arm the system, you will have to turn off the interior zones in each area before arming.
Activating Auto Arm Note: Auto Arm cannot be used in UL installations. If your system is programmed for the Auto Arm feature, the system can automatically arm itself. All you have to do is enter the number of minutes for the system to count down before arming. Note that when setting the arm time, the display will always show the default time of 10 minutes (not the previous arm time). 1. Enter code to activate the interactive menus. 2. Enter the number of the area in which to initiate auto arming. 3.
Cancelling Auto Arm What Happens If your system is programmed to arm automatically, you can manually turn off this feature. The next automatic arming of the system will be cancelled. Resetting the time and date (page 29) automatically cancels auto arming. Bypassing Zones 1. Enter code to access the interactive menus. 2. Enter the number of the area in which you want to cancel the auto arming. 3. Press 1 for Set Arm Time. 4.
3. Enter code, if necessary. (When the system is armed, it prompts you for a code.) Menu Method 1. Enter a code to activate the interactive menus. 2. Enter the area number where the zone you want to bypass is located (if prompted). 3. Press BYPS . You can then press 0 to see which zones are already bypassed. 4. Press 1 to bypass a zone. 5. Enter the zone # and press ENTR . 6. Repeat Steps 4 and 5 to bypass other zones, or press ENTR to exit.
3. Press BYPS . 4. Press 2 to unbypass a zone. 5. Enter the zone number and press ENTR . 6. Repeat Steps 4 and 5 to bypass other zones, or press ENTR to exit. U Activating/Deactivating Code 2 Activating/Deactivating the Chime Feature The Chime feature is used to sound a tone when someone enters a Chime zone. For example, your system can sound a tone whenever someone enters or leaves the house through the back door. This is normally used when the system is disarmed. U Toggle Method 1.
26 5. Repeat steps 2-4 to turn the Chime feature on or off in other areas, or press ENTR to return to the normal display. What Happens The CHIME LED will be on when you turn on the Chime feature. A tone sounds whenever someone enters or leaves a Chime zone. The LED will not light if you try to activate chime sounds in an area where this feature is not enabled through programming. A flashing LED indicates that the Chime feature is not active in all areas.
Other Important Features This section of the manual describes operation of other system features. These features operate the same whether you are using a single- or multi-area system. Activating a Duress (Holdup) Alarm Press 1 or 2 digits assigned as duress digits, followed by your access code. The system will transmit a silent alarm to the central station indicating that the user is being forced to disarm the system. In response, central station personnel will dispatch the proper authorities.
28 The first line of the LCD will show Enter Id: The second line will display Enter The Number followed by a scrolling menu of the available options. [CLR] - Start Over Press CLR to start over if you make a mistake. 4. Enter the user’s code Enter the 4- to 8-digit code that will give this user access to the system, then press ENTR . 5. The LCD will display Swipe/Type Card Enter the encoded card PIN or present the card to the card reader, then press ENTR .
[ENTR] - Accept 6. Press MUTE to exit when you are finished. [MUTE] - Exit menu Press MUTE if you want to quit before you finish changing or removing this user. 2. Enter the number of the user (not the user’s access code). For example, to select User 3, press 3 ENTR . 3. At the Profile: prompt, press ENTR . 4. The LCD will display Access Code: on the first line and the user’s access code on the second line. Press CLR to erase the digits of the code. 5.
30 Setting System Time and Date A common system setup includes time and date as one of the two-line messages that alternately display on your touchpad LCDs. Your installer may have programmed this for you. If your system is programmed for Auto Arm, resetting the time and date cancels Auto Arm times. To change the time to 3:45 p.m., enter: 1 5 ENTR 4 5 ENTR Set Date 1. Press 1 ENTR + any code (except Code 2). 2. Press 2 to select Set Date.
Viewing System Status Pressing the STAT Button At the normal display (page 4) and main interactive menu (page 18) only, press STAT . The LCD either displays a message that all zones are ready or shows the status of Not Ready zones. Also displays active alarms and trouble conditions. Default LCD Display A system status line can be displayed as part of the message(s) that appear on your LCD when there is no activity at the touchpads. See your installer for programming your system for this display.
System Testing Your system may not need the tests described in this section. Discuss testing with your security company installer to develop the procedures best suited to your installation. Important Weekly tests are recommended to ensure proper system operation. The phone line that the system is connected to will be busy during the following tests. Auto Test Your system may be programmed to conduct an automatic test of communication between your system and the central station.
Emergency Procedures In Case of Accidental Activation If your security system is accidentally activated, do not panic. Cancel the alarm immediately by entering your access code on any touchpad. If necessary, press 0 to reset the system. If your system is programmed for delayed reporting and you disarm your system before reporting begins, an alarm will not be sent to the central station. Consult your security company if using this feature.
34 When an alarm occurs in a zone programmed for silent or invisible alarms, audible warnings do not sound and LCD messages do NOT display, but the alarm is still reported to the central station. Silencing Alarms Refer to page 33 for additional details on what to do when an alarm sounds. Alarm Speaker Sound Bell Sound FIRE Rapid high-low siren sound. Each high-low sound lasts approximately 1/2 second. 1 sec. on, 1 sec. off. INTRUSION (Burglary) Loud whoop sound; 3 whoops per second. Steady.
Troubleshooting Identifying Sounds See page 33 for what to do when an alarm occurs. The following table can help you identify other conditions: Speaker Sound Bell Sound Three short beeps; repeats every 2.5 sec. N/A Two short, low-pitch beeps. Condition How to Silence/Reset Enter a code. N/A Cross (X) Alarm alert Trouble Low pitch bell (or “ding”) sound. N/A Exit Delay Enter a code. High pitch bell (or “ding”) sound. N/A Entry Delay Enter a code. Slow two-tone (“ding-dong”) bell sound.
36 Power Outages (No AC Power) Your system will display System Trouble on your touchpad LCD. You can press MUTE to silence trouble sounds (enter access code also if prompted). When you press the STAT button, the LCD will display the message No AC Power. Your system will remain operational on the backup battery until the power is restored or you reset the circuit breaker. If you have further problems, contact your installer. Accidental Activation Enter your code to deactivate the alarms.
System Messages Your system communicates with you primarily through the touchpad. Refer to the following list if you need more information about a message that appears on your touchpad LCD. Messages are in alphabetical order. Access code not verified An invalid access code was entered. A valid entry is 4 to 8 digits. Access Denied. First line. Reasons display on the second line (explained below). Can Not Arm The user does not have any arming privileges.
38 All Zones Ready After pressing the STAT button, this message indicates that there are no troubles or alarms in the system, and the system is ready to arm. Already Bypassed User tried to bypass a zone that is already bypassed. Area Can Not Arm When In Alarm! You cannot arm an area that has an active alarm condition. Areas Not Ready To Arm! User attempted to arm a multi-area system where there are Not Ready areas.
Interiors Locked When Armed You cannot change the interior state when your system is armed. Contact your installer if you would like this changed. Invalid Date Please Correct Valid entries for date are 1-12 (month), 1-31 (day), and 1900-2155 (year). See page 30 for instructions on entering the date. No AC Power There is no AC power to your system, but it is operating on backup battery. See page 36. No Alarms In Memory No history of alarms.
40 No Zones Are Bypassed No zones at this area mask Bypassed zone status. All zones are being monitored by the system. The user has pressed the STAT button at a touchpad which does not have access to any zones. Not a Valid STAT Function The function attempted is not a valid status function or the user inadvertently pressed another button when using the STAT button. Not Implemented At this Time The user tried to perform a function that is currently not available, or made an error entering data.
Trouble Silenced A trouble condition exists, but your system is programmed to silence trouble sounds. Contact your installer to resolve the trouble condition. Timeout. The user has paused for too long while performing a function and will have to start over. The number of seconds before the system times out can be changed through programming. Unbypassed The zone has been successfully unbypassed. Zone Is Not A Valid Zone User has attempted to bypass a zone that has not been assigned.
Terms Used in This Manual access code A 4-to-8 digit code that lets users operate the system. Different types of access codes exist to allow or prohibit functions such as arming, disarming, programming, and so on. anti-passback Feature that prevents one user from giving access to another person by passing back his or her card after accessing a door. When the anti-passback feature is used, the system keeps track of each user in the building.
44 programmed to go into alarm only if two smoke detectors in the same zone go into alarm. panic keys POL , FIRE , and AUX keys on the touchpad, used disarm Turn off your system (alarms will not sound if someone enters the premises). to quickly send an alarm to the central station. duress feature If you are forced to disarm the system, a silent alarm is sent to the central station when you enter a 1- or 2digit code along with your access code.
Quick Reference This section is a quick reference to the most commonly used features. If you need more complete information about a feature, refer to the section of this manual that describes the feature in detail. To Cancel an Alarm Keystrokes Single area system: Enter your code. Multi-area system: Enter your code, then press Silence an Alarm or Trouble Door Access Operations Open a door Open a door for another person (grant access to a door) . Press MUTE [Code]. Present your card to the reader.
46 Check off Toggle or Menu method, whichever applies. Arm / Disarm Operations Arm entire system or all areas you have access to Disarm entire system or all areas you have access to Bypass / Unbypass a Zone Toggle Method: Menu Method: Toggle Method: Menu Method: Enter your code. Enter your code, then press Enter your code. Enter your code, then press Toggle Method 1. Enter the zone number. 2. Press BYPS and enter your code (if prompted). Menu Method 1.Enter your code. 2.
Set Date and Time To set the date Example: 1 ENTR + code + 2 To change the 9 ENTR system date to 1 5 ENTR September 15 1996, enter: 1 9 9 6 ENTR 1. Press 1 ENTR [Code]. 2. Press 2 to select Set Date. 3. Enter the digit(s) for month, then press ENTR . 4. Enter the digit(s) for day, then press ENTR . 5. Enter the digit(s) for year, then press ENTR . 6. Press MUTE to exit. To set the time Example: To change the time to 3:45 p.m., enter: 1. Press 1 ENTR [Code]. 1 ENTR + code + 1 1 5 ENTR 4 5 ENTR 2.
