System information

Model 5700 Installation and Operation Manual

8-8 151295

8.3.15 Communicating with a Remote Computer

An installer at the panel site can initiate communications between the panel and a computer

running the Silent Knight Software Suite. You can use this feature to upload a panel

configuration. For example, if you have made programming changes to an installation on site

using an annunciator, you can send your changes to the computer, so that the central station

will have the latest data about the installation. To initiate communication, follow the steps

below.

1. From the Main Menu, select for Up/Download.

2. From the next screen that displays, select the communication device. Options are:

3. If you are using the panel’s internal modem to communicate, you will be prompted to

enter a phone number. If you are communicating via the RS232 connection, a phone num-

ber is not needed and this step will be skipped.

If the phone number you will be calling is already displayed, press . Continue with Step 4.

If the phone number you will be calling is not already displayed, enter the number and press

. A phone number can be up to 24 digits long and can contain the following special

characters.

Use the number buttons on the annunciator or the up- and down-arrow keys to select special

characters. Characters begin displaying after “9”.

4. You will be prompted to enter an account number. If the account number you want to use

is already displayed, just press to begin communication.

If the account number displayed is not the correct one, enter the account number and press

to begin communication.

5. The panel will attempt to communicate with the computer. If communication was estab-

lished, the upload task you created will be placed on the Downloading Software job

queue, awaiting processing. When processing is completed, an “Unsolicited Upload” task

will appear in the queue.

= Internal Modem

If you select this option, you will use the panel’s built-in modem to call

the panel.

= RS232 connection

If you select this option, the panel and a computer are both on-site

connected via a 9-pin straight-through serial cable.

# Pound (or number) key on the telephone

* Star key on the telephone

, Comma (character for 2-second pause)