Installation manual

ManualsBrandsSILENT KNIGHT ManualsHome building and Decor4821

150961 i

Contents

Section 1

Introduction

................................................................................................................. 1-1

1.1 Overview of System Features ..................................................................................... 1-1

1.1.1 Compatible Modules ........................................................................................ 1-2

1.1.2 Accessory Enclosure ........................................................................................ 1-5

1.2 How to Use this Manual .............................................................................................. 1-5

1.3 How to Contact Silent Knight ...................................................................................... 1-5

1.4 Agency Requirements .................................................................................................. 1-6

1.4.1 Telephone Requirements ................................................................................. 1-6

1.4.2 FCC Warning ................................................................................................... 1-6

1.4.3 UL Requirements ............................................................................................. 1-7

1.4.3.1 Household Burglary Warning System ................................................... 1-8

1.4.3.2 Grade A Mercantile ............................................................................... 1-8

1.4.3.3 Commercial & Residential Fire Digital Alarm Communicator Transmitter

(DACT) UL 864, NFPA 72 (Chapter 4) 1-9

Hardware: ............................................................................................................ 1-9

Programming: ...................................................................................................... 1-9

1.4.3.4 Access Control UL-294 ......................................................................... 1-9

Section 2

Quick Start

.................................................................................................................... 2-1

2.1 Setting System Time and Date ..................................................................................... 2-2

To set the time: .................................................................................................... 2-2

To set the date: ................................................................................................... 2-2

2.2 Sending Data to the Panel ............................................................................................ 2-3

2.3 Identifying Serial Numbers and Revision Levels ........................................................ 2-4

2.3.1 Operating System Revision Level ................................................................... 2-4

2.3.2 Hardware Revision Levels and Serial Numbers .............................................. 2-4

2.4 Installation Records ..................................................................................................... 2-4

2.4.1 Serial Number Quick Reference ...................................................................... 2-5

2.4.1.1 Zone Record .......................................................................................... 2-6

Summary of content (154 pages)

PAGE 1
Contents Section 1 Introduction 1.1 ................................................................................................................. 1-1 Overview of System Features ..................................................................................... 1-1 1.1.1 Compatible Modules ........................................................................................ 1-2 1.1.2 Accessory Enclosure ........................................................................................
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Model 4821/4820 Control/Communicator Installation Manual Section 3 Access Control Installation and Operation 3.1 3.2 Model 4421 Installation ............................................................................................... 3-1 3.1.1 Model 4421 Connection to the 4821 ................................................................ 3-3 3.1.2 4205 Touchpad Connection to 4421 ................................................................ 3-4 Card/Proximity Reader Installation ............
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Contents 4.9.2 Worksheet for Silent Knight Modules ............................................................ 4-9 4.9.3 Worksheet for Auxiliary Devices (not Silent Knight) ................................... 4-10 4.9.4 Battery Calculation Worksheet ...................................................................... 4-11 4.9.5 Standby Current For DACT Compliant Installations .................................... 4-11 4.10 AC Power Transformer ......................................................
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Model 4821/4820 Control/Communicator Installation Manual 4.20 Telephone Line Connection ....................................................................................... 4-32 4.20.1 Second Phone Line Monitor Connection (Model 4875) ................................ 4-33 4.20.2 Ground Start Relay Connection (Model 5211) .............................................. 4-34 4.21 Built-in Relay .............................................................................................................
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Contents Section 6 Programming ............................................................................................................. 6-1 6.1 Downloading ................................................................................................................ 6-1 6.2 Touchpad Programming .............................................................................................. 6-1 6.2.1 General Operation ...............................................................................
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Model 4821/4820 Control/Communicator Installation Manual Section 7 Reporting ....................................................................................................................... 7-1 7.1 Compatible UL Listed Receivers ................................................................................. 7-1 7.2 SIA Event Codes .......................................................................................................... 7-2 7.3 Ademco Contact ID Event Codes .................
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Section 1 Introduction The Model 4821/4820 is a control/communicator for use in residential and commercial security applications, commercial and residential fire applications. The Model 4821 includes a sophisticated access control system, through which you can monitor and control user access to specific areas of a building (see Section 3 for detailed information on access control). 1.
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Model 4821/4820 Control/Communicator Installation Manual 1.1.1 Compatible Modules Table 1-1 shows the modules available for use with the 4821/4820. The third column of the chart shows where to find installation instructions for the module. (See Figure 1-1 for a block diagram or compatible units.) Table 1-1: Modules Compatible with the Model 4821/4820 Model Description See Section (for more information) 4195 Auxiliary Power Supply Provides an additional 2.
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Introduction Table 1-1: Modules Compatible with the Model 4821/4820 Model 4824 Serial/Printer Interface Description See Section (for more information) Provides one RS-232 serial port and one parallel printer 4824 Installation section of port, which can be programmed to output events in this binder (P/N 150911). English text or in either of the reporting formats (SIA or Ademco Contact ID). Can be used to send data to the panel for on-site programming or for connection to a PC running 4850ACAS software.
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Model 4821/4820 Control/Communicator Installation Manual 1. Not UL listed with 4820 control panel. 2. Not UL listed for access control. 3. Can not be used with the 4820 control panel.
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Introduction 1.1.2 Accessory Enclosure In applications where more than two additional 4815 modules are to be used in the control panel “snap tracks”, a model 4890 alarm accessory enclosure is required. (See Section 1.4.3 for UL requirements.) The Model 4890 has the same dimensions as the 4821/4820 control panel enclosure and contains two additional snap tracks. One snap track is designed for smaller width boards such as the 4815 control module.
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Model 4821/4820 Control/Communicator Installation Manual 1.4 1.4.1 Agency Requirements Telephone Requirements If requested by the telephone company, the following information must be provided before connecting this device to the phone lines: A. Manufacturer: Silent Knight Security Systems B. Model Number: 4821/4820 C. FCC Registration Number: AC6USA-22755-AL-E D. Type of jack (to be installed by the telephone company): RJ31X Ringer equivalence: 0.
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Introduction 1.4.3 UL Requirements If installed in accordance with these requirements, the Model 4821/4820 is UL listed for Grade A Mercantile, Local Police Station Connect with Basic Line Security, and Grade B and C Central Station Service. Follow the requirements below if you are installing a UL listed application. See Section 1.4.3.1 for Household Fire and Burglary Warning System installation requirements. See Section 1.4.3.2 for Grade A Mercantile installation requirements. 1.
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Model 4821/4820 Control/Communicator Installation Manual 11. In applications requiring more than two modules 4815 to be located in the control panel snap track, a model 4890 alarm accessory enclosure is required. (See Section 1.1.2.) 12. Do not eliminate the default I/O programming script. Doing so could cause the bell sounds to be deleted from the system. Note: The script can be modified to include additional functions, but the default statements must remain intact. 1.4.3.
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Introduction 1.4.3.3 Commercial & Residential Fire Digital Alarm Communicator Transmitter (DACT) UL 864, NFPA 72 (Chapter 4) The DACT listing allows the 4821/4820 to be used to monitor an existing local fire alarm control and/or a sprinkler system. For the 4821/4820 to be used as a DACT, the following requirements must be complied with: Hardware: • A minimum of one 4860C Commercial Touchpad. • Two 4165 Transformer Covers. • A 4195 Auxiliary Power Supply. • A 4875 Dual Phone Line Module.
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Model 4821/4820 Control/Communicator Installation Manual 1-10 150961
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Section 2 Quick Start This section is intended to help you determine if any problems exist with the system you are about to install. Perform the steps below in the order shown here. 1. Wire a touchpad to one of the four-wire serial buses (SBUS). See Section 4.14 for more information. (See Note below.) 2. Plug in the transformer and apply AC. 3. Hook up the battery. 4. The touchpad will initialize. Several messages, including the touchpad serial number, will display for approximately one second.
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Model 4821/4820 Control/Communicator Installation Manual 2.1 Setting System Time and Date To set the time: 1. Press 1 ENTER [Code]. (Installer Code is factory-programmed as 1234.) 2. At the menu prompt, enter 1 to select “Time”. 3. Enter digit(s) for hour in 24-hour military format, then press 4. Enter digit(s) for minute, then ENTER ENTER . . Note that if the “Auto DST Adjustment” feature has been enabled, a message will display when you set the time.
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Quick Start 2.2 Sending Data to the Panel See Section 5.10 of this manual for complete information about communication. 1. Press 4 ENTER [Installer or Maintenance Code] 2. At the menu, select: 1 for Internal Phone. This option is for downloading via the phone lines. 2 for 4824 Modem. With this type of communication, a Hayes compatible modem is connected to both the 4824 and the PC, allowing for faster data transmission. 3 for 4824 Direct.
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Model 4821/4820 Control/Communicator Installation Manual 2.3 Identifying Serial Numbers and Revision Levels This section describes how to determine the levels of hardware and 4821/4820 software that are used with your panel. 2.3.1 Press 4 Operating System Revision Level STAT to see a display of the revision date. 16:51:03 O ct 19 1995 2.3.2 Hardware Revision Levels and Serial Numbers Hardware revision levels and serial numbers are printed on labels on the circuit board.
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Quick Start 2.4.1 Serial Number Quick Reference Use the chart below to keep track of hardware device serial numbers.
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Model 4821/4820 Control/Communicator Installation Manual 2.4.1.1 Zone Record Use the charts in this section to record zone identification information.
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4825 Hardwire Zone Expander ______Serial Number ____________Device Number _____ Zone H/W Pt Location Partition Areas Zone H/W Pt Location Partition Areas 1 12345678 33 12345678 2 12345678 34 12345678 3 12345678 35 12345678 4 12345678 36 12345678 5 12345678 37 12345678 6 12345678 38 12345678 7 12345678 39 12345678 8 12345678 40 12345678 9 12345678 41 12345678 10 12345678 42 12345678 11 12345678 43 12345678 12 12345678 44 12345678 13 12345678 45 123
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4815 Expander Zone H/W Pt Loop1 Addresses Serial Number ________Device Number ____ Location Partition Areas Zone H/W Pt Location Partition Areas Loop1, Addr 1 12345678 Loop1, Addr 33 12345678 Loop1, Addr 2 12345678 Loop1, Addr 34 12345678 Loop1, Addr 3 12345678 Loop1, Addr 35 12345678 Loop1, Addr 4 12345678 Loop1, Addr 36 12345678 Loop1, Addr 5 12345678 Loop1, Addr 37 12345678 Loop1, Addr 6 12345678 Loop1, Addr 38 12345678 Loop1, Addr 7 12345678 Loop1, Addr 39 12345678
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4815 Expander Zone H/W Pt Loop2 Location Partition Areas Zone H/W Pt Location Partition Areas Loop2, Addr 1 12345678 Loop2, Addr 33 12345678 Loop2, Addr 2 12345678 Loop2, Addr 34 12345678 Loop2, Addr 3 12345678 Loop2, Addr 35 12345678 Loop2, Addr 4 12345678 Loop2, Addr 36 12345678 Loop2, Addr 5 12345678 Loop2, Addr 37 12345678 Loop2, Addr 6 12345678 Loop2, Addr 38 12345678 Loop2, Addr 7 12345678 Loop2, Addr 39 12345678 Loop2, Addr 8 12345678 Loop2, Addr 40 12345678
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Model 4821 Control/Communicator Installation Manual 2-10 150962
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Section 3 Access Control Installation and Operation This section of the manual describes the installation of access control hardware manufactured by Silent Knight and applies to the 4821 control panel only. Section 4 of this manual describes installation of other required or optional hardware devices. IMPORTANT! All circuits are power limited, Class II. 3.1 Model 4421 Installation Figure 3-1 shows the layout of the 4421 board. Table 3-1 (next page) is a terminal strip description.
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Model 4821/4820 Control/Communicator Installation Manual Table 3-1: Model 4421 Terminal Description Name 3-2 Wire Color Terminal Description Electrical Rating 1 S- Expansion Bus (-) 0 VDC (circuit ground) 2 S+ Expansion Bus (+) 12 VDC, 1 Amp max. 3A Expansion Bus (data) 5 VDC 4B Expansion Bus (data) 5 VDC 5 +PZT PZT power output 4 VDC, 10 mA 8.
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Access Control Installation and Operation 3.1.1 Model 4421 Connection to the 4821 The 4421 Interface connects to the 4821 panel via the SBUS. Connect the 4421 to the panel as shown in Figure 3-2. See Section 4 for complete information about SBUS device connections.
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Model 4821/4820 Control/Communicator Installation Manual 3.1.2 4205 Touchpad Connection to 4421 The 4205 Access Control Touchpad is connected to the 4421 as shown in Figure 3-3. Figure 3-3 Model 4421 to 4205 Connection Note: The Model 4205 is not UL listed for access control.
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Access Control Installation and Operation 3.2 Card/Proximity Reader Installation The Model 4421 Access Control Interface is compatible with 26-bit (plus a leading and trailing parity bits), 24-bit (plus a start-bit and a trailing parity bit), 32-bit, 34-bit (32 data plus a start-bit and a trailing parity bit), and 34-bit (32 data plus a leading and trailing parity bit) Wiegand-format readers. (See Figure Figure 3-4.) The following sections describe how to install the 4300 series readers.
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Model 4821/4820 Control/Communicator Installation Manual If the card readers will be in a location where they will be exposed to snow, mount in a vertical position to prevent accumulated snow from clogging the card slot.
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Access Control Installation and Operation 3.2.3 Wiring the 4300 Swipe Card Reader Wire the swipe card reader to the 4421 Door Access Module as shown in Figure 3-5. The card reader LED is on when the door relay is activated. The LED is off when the relay is deactivated or when there is no power. (The 4421 LED has the same meaning.
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Model 4821/4820 Control/Communicator Installation Manual 3.2.4 Wiring the 4330, 4340 and 4350 ProximityReaders Wire the Proximity Reader to the 4421 Door Access Module as shown in Figure 3-6. The card reader LED is on when the door relay is activated. The LED is off when the relay is deactivated or there is no power. (The 4421 LED has the same meaning.
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Access Control Installation and Operation 3.3 Wiring the 4860C Touchpad for Door Access The 4860C commercial touchpad can be used as a door access station. The zone inputs on the back of the touchpad can be wired to a door contact or could be used for any other purpose. *Use Cable Assembly P/N 130375 *Use Cable Assembly P/N 130378N-750- Figure 3-7 Wiring the 4860C Touchpad for Door Access Connecting wires are included with the card readers.
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Model 4821/4820 Control/Communicator Installation Manual Table 3-2: Connector Descriptions P2 (Card Reader) Pin Number Description P4 (Door Access) (P/N 130375) Wire Color Pin Number Description (P/N 130378) Wire Color 1 Circuit Ground Black 1 C+ is +12V Brown 2 LED Brown 2 Zone Input 1 Red 3 Data 0’s Green 3 Relay Contact (Common) Orange 4 Data 1’s White 4 Relay Contact (Normally Open) Yellow 5 +5 VDC Red 5 Relay Contact (Normally Closed) Green 6 Not used Blue 7 Zon
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Access Control Installation and Operation 3.4.2 End-User Operation Normal end-user door access operation (accessing a door, opening an outside door from within, and so on) are described in the Census 4821 Owner’s Manual (P/N 150952). They are summarized below: Opening an access controlled door Present your card to the card reader. You will hear a click and the red LED will turn green indicating that the door can be opened.
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Model 4821/4820 Control/Communicator Installation Manual 3.4.3 Manually Changing Door Schedules The DOOR BYPS menu is for changing door access schedules from the touchpad. You can use this feature to temporarily override door schedules. Any operations made using the touchpad will be overridden the next time the schedule for the door takes effect. • From the touchpad assigned to the current door, press, DOOR BYPS [Maintenance or Installer’s Code].
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Access Control Installation and Operation 3.4.5 Anti-Passback Feature The anti-passback feature prevents users from giving access to others by “passing back” their access cards. In a typical anti-passback installation, users must “register” themselves by accessing a door programmed as Entry when they enter the building. They will only be allowed to leave from a door programmed as Exit. A user cannot access an Entry door twice consecutively.
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Model 4821/4820 Control/Communicator Installation Manual 3.4.6 Anti-Passback Operations The DOOR ENTR menu is for controlling the anti-passback feature. It allows you to change users’ anti-passback status so that they can access or be prevented from accessing the system. When you press display. DOOR ENTR [Maintenance or Installer’s Code], the following menu options 1 - User Status Use to check the user’s current status (for example, In or Out).
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Access Control Installation and Operation 3.5 Egress Fail-safe Override Application An egress fail-safe override is an optional configuration that can be used to give the installation an additional means of exit through access controlled doors in the case of power loss or a system failure. Use the following diagrams to configure your system for egress fail-safe override. Note: In each of the diagrams the egress device can be a motion detector, a crash bar, a button, a beam, etc.
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Model 4821/4820 Control/Communicator Installation Manual Note: Input 1 must be programmed for “Not ready” on short. Figure 3-10 Fail-safe Override N.O.
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Access Control Installation and Operation Figure 3-11 Fail-safe Override N.C. Configuration to a Touchpad Figure 3-12 Fail-safe Override N.O.
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Model 4821/4820 Control/Communicator Installation Manual 3-18 150963
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Section 4 Control Panel Description and Installation Warning: To avoid the risk of electrical shock, do not apply power to the Model 4821/4820 until you have read these instructions carefully. This section describes how to install the control panel and some accessories, including compatible add-on modules, such as smoke detectors and signaling devices. In all cases, refer to the compatible module’s installation manual for complete information.
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Model 4821/4820 Control/Communicator Installation Manual 4.3 Board Layout Figure 4-1 shows the Model 4821/4820 printed circuit board.
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Control Panel Description and Installation 4.4 Terminal Strip Description Table 4-1: Control Panel Terminal Descriptions Name Terminal Description Electrical Ratings AC AC Input 18 VAC, 60 Hz, 50VA AC AC Input 18 VAC, 60 Hz, 50VA EARTH Earth Ground 0 VDC N.O. Relay Contact (Normally Open) 2.5 Amps max. @ 24VDC COM Relay Contact (Common) Must be connected to power limited sources only +12V Accessory Power (+) 12 VDC, 1 Amp max. +SMK Smoke Detector Power (+) 12 VDC, 1 Amp max.
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Model 4821/4820 Control/Communicator Installation Manual Table 4-1: Control Panel Terminal Descriptions Name Terminal Description 2 Zone 2 Input 3 Zone 3 Input C+ Zones 3 and 4 Power Output 4 Zone 4 Input 5 Zone 5 Input C+ Zones 5 and 6 Power Output 6 Zone 6 Input 7 Zone 7 Input C+ Zones 7 and 8 Power Output 8 Zone 8 Input 9 Zone 9 Input C+ Zones 9 and 10 Power Output 10 Zone 10 Input 11 Zone 11 Input C+ Zones 11 and 12 Power Output 12 Zone 12 Input 13 Zone 13 Input C+ Z
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Control Panel Description and Installation 4.6 Power Switch The power switch is disabled by the power switch bypass jumpers, to enable the power switch cut both jumpers. Make sure the power switch is off when you are installing the system. See Figure 4-1 for location of the power switch and power switch bypass jumpers. Note: The power switch bypass jumpers can not be cut for UL 864 and NFPA (Chapter 4) fire installations. (See Section 1.4.3.5.) 4.
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Model 4821/4820 Control/Communicator Installation Manual 4.8 Wire Routing Figure 4-3 is an example of how Model 4821/4820 wires should be routed through the cabinet in order to maintain one-quarter inch spacing between power limited and non-power limited circuits.
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Control Panel Description and Installation 4.9 Current Draw Worksheets The current draw worksheets in this section are provided to help you calculate the number and size of devices that will be used in an installation. Copy these sheets as needed. Figure 4-4 and Figure 4-5 are sample worksheets. (They have already been filled out to serve as examples.) Blank worksheets for your installations are in Sections 4.9.2 and 4.9.3. 4.9.
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Model 4821/4820 Control/Communicator Installation Manual Figure 4-5 Sample Compatible Module Current Worksheet 4-8 150964
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Control Panel Description and Installation 4.9.
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Model 4821/4820 Control/Communicator Installation Manual 4.9.3 Worksheet for Auxiliary Devices (not Silent Knight) Use Table 4-3 for recording current draw for other devices compatible with the 4821/4820 that are not manufactured by Silent Knight (for example, signaling devices and smoke detectors). Copy this page if you need additional lines to list devices.
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Control Panel Description and Installation 4.9.4 Battery Calculation Worksheet To ensure 24-hour standby, the total standby current must not exceed: 285 mA if a battery only is used. 450 mA if the Model 4195 Auxiliary Power Supply is used. Total alarm current must not exceed 2.25 Amps. Table 4-4: Battery Calculation Worksheet Device 4.9.5 A Total current used by 4821/4820 (from Table 4-3, Row C) B Standby Current Alarm Current mA mA Total current ratings converted to amperes (Line A x .
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Model 4821/4820 Control/Communicator Installation Manual 4.10 AC Power Transformer The Model 9227 is an external transformer that is included with the 4821/4820. The transformer output is 18 VAC, 50VA and provides power and battery charging for the system. The transformer plugs directly into a conventional 120 VAC unswitched outlet. The earth terminal on the 4821/4820 main circuit board provides a convenient method for connecting the 4821/4820 metal cabinet to an earth ground. (See Figure 4-6.
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Control Panel Description and Installation 4.11 Backup Battery Connection The Model 6712 is a 12 VDC 7AH gell cell battery available from Silent Knight for use with the 4821/4820. (Note that the battery does not charge when system power is off.) A low battery trouble condition exists if the battery voltage drops below 10.2 VDC. The nominal charging voltage is 13.65 VDC (range is 13.5 to 14.0). This manual contains a worksheet for determining battery size. See Section 4.9.4 for more information.
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Model 4821/4820 Control/Communicator Installation Manual 4.12 4195 Auxiliary Power Supply Installation Through its two 1.25A 12 VDC terminals, the 4195 provides an additional 2.5A of current for accessory items. The 4195 also allows you to use two standby batteries to double the time that the system can function on battery standby. Figure 4-8 shows the location of LEDs for battery reversal and output overload. It also shows how to wire the 4195.
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Control Panel Description and Installation 4.13 SBUS Most modules available for use with the 4821/4820 connect via a four-wire serial bus (SBUS). There are two SBUS connections that are referred to in this manual as “SBUS1” and “SBUS2”. Each SBUS is a four-wire serial bus containing two power and two data conductors. The power conductors are identified as S- (system ground) and S+ (+10 to +14 volts). The data conductors are identified as A and B. Lines A and B are a differential RS485 pair.
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Model 4821/4820 Control/Communicator Installation Manual 4.13.2 Distribution of Modules Between SBUS1 and SBUS2 SBUS modules can be distributed between the two serial buses in any combination. Note: In a UL installation, each SBUS must have at least one touchpad.
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Control Panel Description and Installation 4.13.3 Number of SBUS Devices The table below shows the maximum number of devices and maximum distance from the 4821/4820 for SBUS devices, assuming a maximum of 2 volts of line drop and 100 mA of current per device. Following these guidelines guarantees that there will be sufficient voltage in the worst case (when the battery voltage is 10V or greater and when all devices are located at the end of the wiring).
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Model 4821/4820 Control/Communicator Installation Manual 4.14 Touchpad Installation This section describes installation of a touchpad for basic system operation. For information about how to install 4860C touchpads as input zones, see Section 4.15.5. 4.14.1 Touchpad Specifications • When installed for use as an access control system the touchpad must be located inside the protected premises. • 24 touchpads/card readers maximum per system. • All touchpads require four wires to operate.
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Control Panel Description and Installation 4. Wire the touchpad as described in Section 4.14.3. 5. After all the wires are connected to the touchpad terminal strip, set the top of the touchpad frame over the tabs at the top of the mounting plate, then press on the bottom until you hear it snap into position. 4.14.3 Wiring Touchpads Figure 4-12 shows how to connect a Model 4860 touchpad to the 4821/4820.
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Model 4821/4820 Control/Communicator Installation Manual 4.15 Zone Installation 4.15.1 Zone Hardware Specifications The chart below lists all input zone hardware types available with the 4821/4820 modules. Hardware Module Description 4821/4820 16 internal zones are built into the 4821/4820 main system board. 4825 Hardwire Zone Expander Each 4825 adds up to 64 hardwire zones. These zones have all the same features as 4821/4820 internal zones.
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Control Panel Description and Installation 4.15.3 Zone Configuration At any moment an input zone can be in one (and only one) of three states, depending on the state of the hardware circuit connected to the zone input. The possible states are Open Circuit, EOL Circuit, and Short Circuit. The value of the EOL resistor used on all input zones in the 4821/4820 system is 4.7k ohms (Silent Knight part number 7628). 4815 SmartSensor zones are an exception because they require a 1.
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Model 4821/4820 Control/Communicator Installation Manual 4.15.4 Zone Configuration Examples The chart below shows some commonly used zone hardware configurations and provides examples of how you might want to program the zone for the disarmed and armed responses. UL zones must be end-of-line supervised. Programmed Disarmed Response Programmed Armed Response Open Circuit Contact open or open hardware fault.
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Control Panel Description and Installation Programmed Disarmed Response Programmed Armed Response Trouble Trouble EOL Circuit The contact is open and supervised. Ready Ready Short Circuit The contact is closed or there is a short circuit hardware fault. Alarm Alarm Open Circuit The contact is open or there is an open circuit hardware fault. Not Ready Alarm EOL Circuit The contact is closed and supervised. Ready Ready Trouble Alarm State of Zone Open Circuit Open circuit fault.
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Model 4821/4820 Control/Communicator Installation Manual Programmed Disarmed Response Programmed Armed Response Open Circuit Open hardware fault or the N.C. contact is open. Not Ready Alarm EOL Circuit The N.C. contact is closed and the N.O. contact is open. Ready Ready Short Circuit Both contacts are closed or there is a shorted hardware fault. Trouble Alarm State of Zone 4.15.
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Control Panel Description and Installation 4.15.6 Zone Response (Debounce) Speed Through programming, you select the zone response speed for the type of hardware you are installing. The chart below shows the response (debounce) speeds available. The very fast rate of 10 milliseconds (needed for devices such as audio glass break detectors) is available only for internal or 4825 type zones. See Section 6 of this manual for details about how to make selections for zone options.
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Model 4821/4820 Control/Communicator Installation Manual 4.16 Smoke Detector Wiring and Operation Note: The Model 4821/4820 is not compatible with 2-wire smoke detectors. 4.16.1 Smoke Detector Compatibility This section describes the 4821/4820 reset and smoke verification cycles. Any smoke detectors attached to the 4821/4820 must be compatible with the reset cycle. If you are using the smoke verification feature, smoke detectors must also be compatible with the smoke verification cycle. See Section 4.16.
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Control Panel Description and Installation 4.16.2 Four-Wire Smoke Detector Wiring Figure 4-15 shows how to wire one 4-wire smoke detector to the system. Figure 4-16 shows how to wire multiple 4-wire smoke detectors.
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Model 4821/4820 Control/Communicator Installation Manual 4.17 Speaker Wiring The 4821/4820 can be used with one external and two internal speaker outputs. In UL installations, a bell must be the primary source for alarm annunciation in UL burglary installations. In UL burglary installations speakers can be used as an supplementary source only and are not intended to be used for evacuation purposes. 4.17.
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Control Panel Description and Installation 4.18 Bell Wiring A bell can be attached to the built-in relay on the 4821/4820 and is factory-programmed for this purpose. A programmable I/O script drives the relay. The script must not be deleted. See the Model 5580 Download Software Installation and Operation Manual (P/N 150925) for information about how to select the script. 4.18.1 Residential Type Bell Wiring The configuration shown in Figure 4-19 is for residential use.
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Model 4821/4820 Control/Communicator Installation Manual 4.18.2 Commercial Bell Wiring A bell can be attached to the built-in relay on the 4821/4820 and is factory-programmed for this purpose. If you are installing a UL commercial burglary system, you must use an Ademco AB12 Bell and Box bell and enclosure. Wire as shown in Figure 4-20.
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Control Panel Description and Installation 4.19 4884 Bell Module wiring The 4884 is plugged directly onto the P2 connector on the 4821/4820 Control Panel. (Refer to Figure 4-21 for placement of 4884 Bell Module on P2 connector.) Figure 4-21 Generic Bell Wiring to 4884 Bell Module and Placement on P2 When using the 4884 with the 4821/4820 Control Panel the Bell Cadence option is set to ANSI. (See Section 6.3.1.1 for information on how to set bell cadence.
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Model 4821/4820 Control/Communicator Installation Manual 4.20 Telephone Line Connection Connect the 4821/4820 to the telephone line using an RJ31X cord. Silent Knight’s Model 7860 is available for this purpose. Connect as shown in Figure 4-22. Figure 4-22 Telephone Line Connection Note: To comply with industry standards, this product is equipped with line seizure.
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Control Panel Description and Installation 4.20.1 Second Phone Line Monitor Connection (Model 4875) The 4875 provides a second phone line connection. It includes the line monitor and ring detector for the second line.
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Model 4821/4820 Control/Communicator Installation Manual 4.20.2 Ground Start Relay Connection (Model 5211) Figure 4-24 shows the position of the relay that is required if the ground start telephone network is used. Note: Ground start cannot be used in UL installations. Figure 4-24 Location of Ground Start Relay (Model 5211) on Model 4821/4820 Board 4.21 Built-in Relay The 4821/4820 board provides contacts for one Normally Open relay rated at 2.5A at 24 VDC.
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Control Panel Description and Installation 4.22 DACT Compliant Wiring The following sections contain diagrams and information necessary for installations to comply with UL 864 and NFPA 72 (Chapter 4) fire alarm systems for central station services. 4.22.1 Trouble Output Relay A trouble output relay for each power supply, must be connected to a zone input on the 4821/ 4820 Control Panel (see Figure 4-26).
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Model 4821/4820 Control/Communicator Installation Manual 4.22.2 Monitoring an Existing Fire Alarm Control Separate zone connections must be made to both the alarm relay and trouble relay when using the 4821/4820 Control Panel to monitor an existing fire alarm control. Zone inputs on the 4821/4820 Control Panel are considered Class B (Style A). Refer to Figure 4-27 and Table 48 for wiring configuration and zone programming requirements.
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Control Panel Description and Installation 4.22.3 Monitoring A Sprinkler System Separate zone connections must be made to both the waterflow switch and water shut off valve when using the 4821/4820 to monitor a sprinkler system. Zone inputs on the 4821/4820 Control Panel are considered Class B (Style A). Refer to Figure 4-28 and Table 4-9 for wiring configuration and zone programming requirements.
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Model 4821/4820 Control/Communicator Installation Manual 4-38 150964
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Section 5 System Operation 5.1 Partitions and Areas Software partitions and areas are optional features that allow you to configure the system for a high degree of flexibility. The 4821/4820 can be sub-divided into multiple partitions, each of which can operate as independent systems. Each 4821/4820 system can have as many as 8 partitions, and each can report to the central station as separate accounts. Touchpads and zones can be assigned to only one partition.
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Model 4821/4820 Control/Communicator Installation Manual Figure 5-1 Partitioning The sample applications shown in Figure 5-2 and Figure 5-3 are not acceptable UL applications. See Section 1.4.3 for UL requirements regarding partitions.
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System Operation Figure 5-3 Sample Residential Application Using Partitioning 150965 5-3
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Model 4821/4820 Control/Communicator Installation Manual 5.2 Touchpad Models The touchpads shown in Figure 5-4 can be used with the 4821/4820. Figure 5-4 Model 4860C Commercial LCD Touchpad, Model 4205 Slimline Door Access Touchpad and Model 4860R (for Residential burglary. and Fire Installations) Note: The Model 4205 Slimeline Door Access Touchpad cannot be used with the 4820 control Panel. The Model 4205 is not UL listed for access control.
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System Operation 5.3 Display Messages This section of the manual shows the types of system messages that display on the touchpad. See Troubleshooting (Section 8) for system trouble messages. 5.3.1 Power Up Messages The panel initializes itself when power is turned on and when downloading occurs. Figure 5-1 shows the types of messages that display on a touchpad during the panel’s initialization routine. & 6LOHQW .
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Model 4821/4820 Control/Communicator Installation Manual 5.3.2 Normal Display Messages Two 2-line messages alternate on the LCD when the system is inactive. These messages display on all touchpads. Through programming, you can customize the messages for each partition (see Section 6.3.2.1). Figure 5-1 Example Normal Display Messages 5.3.3 System Status Messages Figure 5-1 and Figure 5-2 are examples of messages the system will display when active.
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System Operation 5.4 Touchpad Buttons Table 5-1 describes the functions of the touchpad buttons. The operation of the feature depends on the type of menu system (toggle or interactive) that is being used and whether the system is single- or multi-area. See Section 5.5 for more information. Table 5-1: Touchpad Function Buttons Key Normal Mode Function DLY Activates/deactivates interior zones. INT 0 - Toggles zone status between delayed and instant.
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Model 4821/4820 Control/Communicator Installation Manual 5.5 Toggle and Interactive Menu Operations The 4821/4820 has two operational modes available to all users: • Interactive Menus: Menu prompts guide users through operation. • Toggle Operation: Pressing the appropriate key on the touchpad turns the feature on/off in all areas that the user has access to. (There are exceptions to this. See Section 5.7 for more information.) • Toggle operation is not the same in single- and multi-areas.
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System Operation 5.6 Interactive Menu Overview The general structure of the interactive menu system is shown below. Available options will vary depending on whether optional features have been enabled through programming for the area. The chart below shows all available options. Main Menu To Press Enter/exit the menu. Enter a code to enter; press Select an area. ENTR to exit. Enter area number (1-8). Options available for that area display. (See sub-menu section below.) Arm all areas.
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Model 4821/4820 Control/Communicator Installation Manual 5.7 System Operation Summary Note: If you are using a profile that has not been restricted to a single partition, you will be prompted to select the partition after you enter your access code. Table 5-2: System Operation Summary Steps To Interactive Menu Method Arm/disarm entire system or specific areas Set Arm Delay Time/ Cancel Next Arming Toggle Method 1. Enter a code to activate the menu. Single area system: 2.
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System Operation Table 5-2: System Operation Summary Steps To Interactive Menu Method Toggle Method Reinstate (or unbypass) a bypassed zone 1. Enter a code to activate the menu and, if prompted, select the partition. 1. Press # of zone to reinstate. A zone cannot be reinstated if reinstating will cause an alarm. 2. Enter the number of the area where the zone you want to reinstate is located. 2. Press 3. Enter your code if prompted.
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Model 4821/4820 Control/Communicator Installation Manual Table 5-2: System Operation Summary Steps To Interactive Menu Method Set System Time 1 1. ENTR Toggle Method + Maintenance or Installer Code. 1 2. At the menu prompt, enter to select “Time”. 3. Enter digit(s) for hour in 24-hour military format, then press 4. Enter digit(s) for minute, then ENTR ENTR . . Note that if the “Auto DST Adjustment” feature has been enabled, the user will see a message when setting the time.
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System Operation Table 5-2: System Operation Summary Steps To Interactive Menu Method Select Aux Menu item 2 1. 2. ENTR Toggle Method + Normal user code (or higher). Select item from menu (0-9). Note: Additional information about Aux Menu Items can be found in “5580 Installation and Operation Manual” P/N 150925, Section 3. View status of system From the main menu, press View all zones touchpad has access to Press View event history Press Press 1 STAT MEM 1 STAT . . [Installer Code].
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Model 4821/4820 Control/Communicator Installation Manual 5.8 System Maintenance Operations Summary The operations described in the chart below are intended to be performed by the person(s) responsible for installing and maintaining the system. Access privilege rights needed to operate the function are indicated in the chart. See Section 6.3.5 for an explanation of the various types of access rights. To Test System Press 3 ENTR See Section 5.9 for descriptions of the tests.
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System Operation To Diagnostics Press 6 ENTR 7 ENTR For Model 4815 Serial Zone Expander. Add or delete users from the touchpad [Maintenance or Installer Code] From Here You Can Press See the 4815 Installation Manual, P/N 150909, for information about these options. 1. Enter the ID at the prompt. (This is the number of the user, not the access code.) 2. Enter the number of the profile to be used with this user. (Range from 1-9999.) 3. Enter the access code for this user. 4.
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Model 4821/4820 Control/Communicator Installation Manual 5.9 System Test Descriptions This section describes the walk and dialer tests and dialer reset operation in detail. See Section 5.8 for instructions about how to run the tests. 5.9.1 Walk Test The 4821/4820 can perform two types of walk tests, 1) walk test with report and 2) walk test without report. • When a Walk Test without Report is executed, central station reporting is disabled.
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System Operation 5.10 Communicating with the Computer This section of the manual describes communication initiated by the panel. See the 5580 Upload-Download Installation and Operation Manual (P/N 150925) for information about communication initiated by the computer. If you are using the 4824 or phone lines to communicate, communication may be initiated from either the panel or the computer. • If a Requested Download or Requested Upload task is on the 5580 queue, you can process the task from the panel.
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Model 4821/4820 Control/Communicator Installation Manual 5.10.1 Sending Data To and From the Panel 1. Press 4 ENTR [Maintenance or Installer Access Code]. 2. At the menu, select: 1 - Internal Phone.This option is for downloading via the phone lines. 2 - 4824 Modem. With this type of communication, a Hayes compatible modem is connected to both the 4824 and the PC, allowing for faster data transmission. 3 - 4824 Direct.
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System Operation 5.11 Audible Signals Description and How to Reset Alarm and trouble condition audible signals are listed below in priority order. Condition Fire Alarm Speaker Sound Bell Sound Rapid high-low siren sound. Each high-low sound lasts approximately one halfsecond. 1 second on, one second off. Note: This is programmable through bell cadence option. (See Section 6 Table 6-4 for Bell Cadence Options) How to Silence/Reset MUTE To silence: Press and enter your code.
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Model 4821/4820 Control/Communicator Installation Manual Condition Trouble Speaker Sound Two short, low-pitch beeps. Bell Sound How to Silence/Reset Not applicable. Press MUTE Doorbell 1 Slow two-tone (“dingdong”) bell sound. Not applicable. Not applicable. Doorbell 2 Slow bell (“ding”) sound. Not applicable. Not applicable. Ready and Not Ready Chimes Two quarter-second chime tones. Not applicable. Not applicable.
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Section 6 Programming This section of the manual describes all programmable options. The 4821/4820 can be programmed via the touchpad (see Section 6.2) or through the 5580 Upload-Download software (see Section 6.1). If you are using the 5580, you can send the options to the panel from a remote site or through a portable computer (laptop) at the customer site.
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Model 4821/4820 Control/Communicator Installation Manual You can use the editing keys as described in Table 1 for programming. Table 6-1: Touchpad Programming Editing Keys Key Description MUTE Press this button to return to the main menu or to the previous level. A prompt will display for you to confirm the changes made in the editing session. 0 The system will prompt you for saving changes. Press 0 to exit the current menu without saving changes. 9 The system will prompt you for saving changes.
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Programming 6.2.2.1 1-Install Device From the main menu, press 1 to access the Install Device menu. This menu selection allows you to install or replace SBUS expansion devices. Before using this selection, connect the new device(s) to the SBUS and re-apply the system power. The options for the device can be downloaded using the 5580 software with the device serial number set to 0. The first prompt that you see asks for the device you want to install.
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Model 4821/4820 Control/Communicator Installation Manual 6.2.2.3 3-Edit Partition From the main menu, press Select Partition 3 for editing selected partition options. Select the partition to edit. Menu Rate Press 9 to make the menus scroll faster. Press 9 0 to make the menu scroll 0 slower. Each time you press or , the menu scroll rate changes by 0.25 seconds. Valid scroll rates are 0.5-10 seconds. Menu Timeout Select the time in seconds (5-120) that is allowed in an interactive menu.
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Programming 6.2.2.5 5-Reprt Accounts 5 From the main menu, press to edit reporting account information for accounts that use the phone lines as the reporting device. Edit #y,nnnn where y = Priority level nnnn = Account number The main menu allows you to select an account to edit. 0 Press until the account you want to edit displays on the LCD. Press the account displayed. 9 to edit Partition #: Enter the account partition number to which this reporting account is assigned.
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Model 4821/4820 Control/Communicator Installation Manual 6.2.2.7 7-Edit Profiles 7 From the main menu, press to edit profiles. The system will display a message indicating which profile you are currently editing and the total number of profiles in the system. For example, Editing Profile #1 of 3. The Edit Profiles menu has five sub-menus. 1-Edit Profile 2-Add Profile Edit the profile currently selected. Add a new profile to the list.
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Programming 6.2.2.8 Selecting Characters for Profile Names Entering characters (letters, symbols, or numbers) is a two-step process in touchpad programming. You must first select a set of characters, then select the actual character. To do this, you can follow the menu prompts on the LCD or use Table 6-2 shown in this document. This section explains both methods.
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Model 4821/4820 Control/Communicator Installation Manual Example: Suppose your profile is called “Normal” and you want to change the name to “Typ Empl”. STAT 1. When the profile editing keys are scrolling, press to move into the profile name. Your cursor will be positioned under the “l” in “Normal”. 2. Press CLR 3. Press STAT to erase the “l”. CLR to move to the “r” in “Normal”. Press 4. Continue pressing STAT CLR and to delete. as necessary.
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Programming 6.2.2.9 8-Edit Schedules 8 From the main menu, to edit, add, or remove time schedules for the panel. The touchpad will display Time Sched a(b), where a = the time schedule you are currently editing, and b = which number it is in the time schedule list (the first time schedule displayed will tell you the total number of time schedules in the system). The main menu provides the following two options: 1-Edit Schedule Edit the currently displayed schedule.
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Model 4821/4820 Control/Communicator Installation Manual 6.2.2.10 9-Delete Options Note: This option is available only in Safe Mode. Safe mode is a mode of system operation that enables you to bypass a problem at the panel and reset the options to their default values. It is useful when a condition exists at the panel that is preventing you from operating your system or communicating with the downloading software. Activating safe mode does not affect the program options in memory.
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Programming 6.3 Programmable Options The options in this section are listed and organized in the order that they appear on the 5580 software screens. 6.3.1 System Devices List Use this menu to edit options for the panel or dialer and to add/edit options for the following system devices: Zone expanders (Models 4815 and 4825), serial/parallel module (Model 4824) or Status Output Module (Model 4880N-750-SDB). 6.3.1.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-4: General Systems Screen Options and Descriptions Option Description Default Lock Out Enabled If enabled, user codes are monitored when entered at the touchpad. When an invalid user code is entered consecutively three times in a row, the system locks out the user, by ignoring any touchpad activity for 30 seconds. After 30 seconds elapses, the system will operate as normal.
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Programming Table 6-4: General Systems Screen Options and Descriptions Option Description Default Up/Download Computer Code Enter 4-8 digits for the code that the up/download computer will use when calling the panel. 123456 Up/Download Computer Phone Number Enter the phone number of the computer running the 5580 downloading software. Up to 16 digits or characters. [blank] Special characters allowed are shown below. Their meaning will vary depending on the modem or telephone system you are using.
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Model 4821/4820 Control/Communicator Installation Manual 6.3.1.2 Dialer Screen If you are editing options for the dialer, the following options are available for each phone line. Option Phone Line Enabled Description Default Enable phone line 1 and phone line 2 as needed. If you are using line 2, you must install the Model 4875 Second Phone Line Monitor. See Section 4.19.1 for information about how to install the 4875.
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Programming 6.3.1.3 Devices Screen If you are adding or editing options for Model 4815 or 4825 zone expanders, 4824 serial/parallel , or 4880N-750-SDB Status Output Module interface, the following options are available. Option Description Default Device Type Select one of the available device types (4815, 4825, 4824 or 4880N-750SDB). N/A Device ID Enter a device ID for the system device you are adding.
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Model 4821/4820 Control/Communicator Installation Manual 6.3.2 Partition List and Menus When you select to Add or Edit a partition from the System SubMenu, a list of partitions displays. Choose the partition you want to edit or select Add to create a new partition. Once you select Add or Edit, a screen displays the partition options menu system. The subsections that follow describe these options in detail.
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Programming Table 6-5: Partition Options and Description Option Description Default Code Required for Bypassing If this option is enabled, users must enter a code to bypass or reinstate Disabled (unbypass) zones even if the system is disarmed. This option applies only to zones that can be bypassed manually. It does not apply to unbypassable zones. (Unbypassable zones can be bypassed only through auto closings, which are initiated by the system, not the user.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-5: Partition Options and Description Option Description Default Delay Reporting Bypass Events until Armed If this option is selected, all zone bypass events for this partition are not reported until areas are closed (armed). This is to minimize the amount of dialer activity to the central station. If areas are never armed, bypass events will never be reported. Bypass events for zones programmed as 24 hr. alarm will not be delayed.
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Programming Table 6-5: Partition Options and Description Option Alarm Reporting Delay Time Description Default This option programs the duration of the delay before alarms on zones 1 programmed as Delayed Reporting are reported to the central station. If an alarm is reset before the alarm delay reporting occurs the central station will receive no indication of the alarm, but will receive an open-reset. Range is 0 - 15 seconds. This option must be disabled (set to 0) in UL installations.
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Model 4821/4820 Control/Communicator Installation Manual 6.3.2.2 Touchpads / Card Readers Screen The options in this menu are for all touchpads and card readers. Table 6-6: Touchpads and Card Readers Options and Descriptions Option Description Default Device ID Select a device ID for the touchpad/card reader device that is to be [blank] added to the system. The device ID is used for reporting device status to the central station.
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Programming Table 6-6: Touchpads and Card Readers Options and Descriptions Option Description Default Door Monitor Select the system zone that will be temporarily bypassed when the Unused door relay is active. Typically, you enter the zone number used to monitor the door for security. This makes it possible to momentarily open the door for door access with the system armed and not cause an alarm.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-6: Touchpads and Card Readers Options and Descriptions Option Mode Within / Mode Outside Description These two options are for determining how the system will respond to door access requests that occur within the time schedule (mode within) and outside the time schedule (mode outside). These options apply only to Model 4860C and 4421 Touchpads when used for door access.
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Programming 6.3.2.3 Zones Screen Use this screen to select options for zones. If you are using templates as a way to simplify zone programming and need information for creating them, see the 5580 Upload-Download Software Installation and Operation Manual (P/N 150925). Table 6-7: Zones Screen Options and Descriptions Option Description Default Zone number Enter the zone number for this zone. Valid range is 1-999. (Total number of system zones is 400.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-7: Zones Screen Options and Descriptions Option Alarm Delay Mode Description Use this option to select the type of delay (if any) the zone will have. Options are: Default No Delay No delay The zone will cause alarms immediately. Entry delay A zone selected as an entry delay zone will begin an entry countdown when an alarm is tripped.
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Table 6-7: Zones Screen Options and Descriptions Option Programming Description Default Bell If Dialer If this option is enabled, there will be no bell or external speaker output unless the dialer Disabled Fails generates a fail event for this zone. The fail event will be generated when the dialer exhausts the programmed number of attempts. This option does not affect the internal speaker and will not cause any audible signals if the zone is also selected as a silent alarm.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-8: Zone Types Zone Type *Alarm Type Description Fire Use with smoke detectors that will be connected to reset smoke power to verify alarms. See Section 4.16.1 for information about smoke detector compatibility. Fire Holdup To indicate a user under duress, silent and/or invisible must be selected. Intrusion Emergency Non-medical emergencies. Emergency Panic Use for manually activated request for emergency assistance.
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Programming 6.3.2.4 Reporting Accounts Screen A maximum of 32 accounts (4821) or 8 accounts (4820) can exist for the entire system. All 32/8 accounts can exist in one partition. Accounts are used to select the events that will be reported and the devices they will report to. Accounts can be set up to report events to central station receivers or to local printers. Only events occurring in this partition will be reported to this account.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-9: Reporting Accounts Options and Description Option Events to Report Description For the list of events below, select Yes, No, or Must. Selecting Must forces the event to be reported to this account. The dialer will continue attempting to report Must events until all attempts have been made for events selected as Yes or Must. If the event was not successful, it will remain in the report buffer until a new event needs to be reported.
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Programming Table 6-9: Reporting Accounts Options and Description Option Auto Test Schedule Description Select the time schedule that will control when the dialer will generate a communication test signal. The communication occurs at the beginning of the selected time window. Default Never See Section 6.3.3 for more information about time schedules. Report Tests must be selected in the Events to Report option in order for selection here to take effect.
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Model 4821/4820 Control/Communicator Installation Manual 6.3.2.5 Areas Screen Table 6-10: Area Options and Description Option Description Default Area Number Select the area to change or add a new area to the partition. The following options will become available to select. N/A Area Name Enter up to 16 characters as a name/description for the area. Area names are displayed in the user interface for area control arming. Area 1 This option controls auto close operation, if used.
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Programming 6.3.3 Time Schedules Screen Up to 50/25 time schedules can be defined within the 4821/4820 panel. Time schedules define one or more blocks of time which are used to determine when various system actions will occur and when users have access to the system (see below for list of system actions that follow time schedules). The time schedules Always and Never should be used where the action of the system should be always or never.
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Model 4821/4820 Control/Communicator Installation Manual Option Description Default Description Enter up to 16 characters to describe the time schedule. Time Schedule 1 Time Range Type Select the type of range that will be used. Options are: Normal Normal - The time range has specific begin and end times. Always - The time range is always active on specified days. Never - The time range is never active on specified days. Days Type Normal - The time range is active on specified days of the week.
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Programming 6.3.5 User Profiles Screen Table 6-11: User Profiles Options and Descriptions Option Description Default Profile Number When you choose to add or edit a profile, the following options display. N/A Profile Description Enter a text description of this profile. Up to 16 characters. Profile 1 Privilege Level Select the privilege level for all users who will be assigned to this profile. Installer Code Options are shown below. Code 2 User: Lowest privilege level.
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Model 4821/4820 Control/Communicator Installation Manual Table 6-11: User Profiles Options and Descriptions Option Description Default Card can only arm and disarm If enabled, user cannot use their cards for door access. The card will arm or disarm the areas that the card reader is assigned. Disabled Door-Time Schedule Assignments Select all doors for which the profile will have access. Select time schedules associated with each door.
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Section 7 Reporting The Model 4821/4820 reports to a central station in SIA, the Security Industry Association standard format, and in Ademco’s Contact ID. The choice for reporting format is a programmable option; see Section 6.3.2.4 of this manual if you need more information. If you are reporting to the Silent Knight Model 9000 Receiver, you must select the SIA-20 format. 7.
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Model 4821/4820 Control/Communicator Installation Manual 7.2 SIA Event Codes Table 7-2 lists the SIA event codes that the 4821/4820 can send. When an “X” appears in the “Not supported by 9000” column, it means that the code cannot be received by the current version of the 9000. Note: If an unsupported code is sent to the 9000, it is possible that an erroneous message could be printed on the 9000’s on-board printer.
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Reporting Table 7-2 SIA Event Codes Event 150967 9000 SIA Upgrade required Code Transmitted Fire or Fire Contact Unbypass FU# Gas Alarm GA# Gas Bypass GB# Gas Alarm Restore GH# Gas Trouble Restore GJ# Gas Trouble GT# Gas Unbypass GU# Holdup Alarm or Duress Trigger HA# Holdup Bypass HB# Holdup Alarm Restore HH# Holdup Trouble Restore HJ# Holdup Trouble HT# Holdup Unbypass HU# User Code Tamper JA# (Door ID) Date Changed JD# X Time Changed JT# X User Code Added or Changed
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Model 4821/4820 Control/Communicator Installation Manual Table 7-2 SIA Event Codes Event 7-4 9000 SIA Upgrade required Code Transmitted Opening Report OP# Disarm From Alarm OR# Late To Close OT# Panic Alarm PA# Panic Bypass PB# Panic Alarm Restore PH# Panic Trouble Restore PJ# Panic Trouble PT# Panic Unbypass PU# Emergency Alarm QA# Emergency Bypass QB# Emergency Alarm Restore QH# Emergency Trouble Restore QJ# Emergency Trouble QT# Emergency Unbypass QU# Automatic Test RP
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Reporting Table 7-2 SIA Event Codes Event 150967 9000 SIA Upgrade required Code Transmitted Tamper Alarm Restore TH# Tamper Trouble Restore TJ# Test Start TS Tamper Trouble TT# Tamper Unbypass TU# Undefined Zone Alarm UA# Undefined Zone Bypass UB# Undefined Alarm Restore UH# Undefined Trouble Restore UJ# Undefined Zone Trouble UT# Egress Input Alarm Restored UR# Undefined Zone Unbypass UU# Printer Paper In VI# X Printer Paper Out VO# X Printer Online VY# X Printer Offlin
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Model 4821/4820 Control/Communicator Installation Manual 7.3 Ademco Contact ID Event Codes Table 7-3 lists the Ademco Contact ID event codes that the 4821/4820 can send.
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Reporting Table 7-3: Contact ID Event Codes Event Code Group Number Event Qualifier Contact/User # SIA Event Description 203 1 00 Zone # Sprinkler Supervisory 203 3 00 Zone # Sprinkler Supervisory Restore 300 1 00 000 Power Supervision Trouble 300 3 00 000 Power Supervision Restore 300 1 00 000 Service Required 301 3 00 000 AC Power Restore 301 1 00 000 AC Power Trouble 302 3 00 000 Battery Restore 302 1 00 000 Battery Trouble 304 1 00 000 Flash Checksum
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Model 4821/4820 Control/Communicator Installation Manual Table 7-3: Contact ID Event Codes Event Code Group Number Event Qualifier Contact/User # SIA Event Description 370 3 00 Zone # Gas Trouble Restore 370 1 00 Zone # Heat Trouble 370 3 00 Zone # Heat Trouble Restore 370 1 00 Zone # Holdup Trouble 370 3 00 Zone # Holdup Trouble Restore 370 1 00 Zone # Panic Trouble 370 3 00 Zone # Panic Trouble Restore 370 1 00 Zone # Sprinkler Trouble 370 3 00 Zone # Sprin
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Reporting Table 7-3: Contact ID Event Codes Event Code Group Number Event Qualifier Contact/User # SIA Event Description 422 1 00 Door # Door Schedule 422 1 00 000 Egress Granted 573 1 00 Zone # Burglary Bypass 573 3 00 Zone # Burglary Unbypass 570 1 00 Zone # Cold Bypass 570 3 00 Zone # Cold Unbypass 570 1 00 Zone # Door Monitor Bypass 570 3 00 Zone # Door Monitor Unbypass 570 1 00 Zone # Egress Bypass 570 3 00 Zone # Egress Unbypass 570 1 00 Zone #
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Model 4821/4820 Control/Communicator Installation Manual Table 7-3: Contact ID Event Codes Event Code Group Number Event Qualifier Contact/User # SIA Event Description 602 1 00 000 User Code Changed 602 1 00 000 User Code Deleted 602 1 00 000 User Code Tamper 607 1 00 User # Test Start 607 3 00 User # Test End 625 1 00 User # Date Changed 625 1 00 User # Time Changed 627 1 00 000 Local Program Begin 628 3 00 000 Local Program Fail 628 1 00 000 Local Prog
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Reporting Table 7-4: ASCII Event Descriptions Event ASCII Description HOLDUP ALARM Holdup Alarm PANIC ALARM Panic Alarm SPRINKLER ALARM Sprinkler Alarm SPRINKLER SUPERVISORY Sprinkler Supervisory TAMPER ALARM Tamper Alarm UNDEFINED ALARM Undefined Alarm WATER ALARM Water Alarm Trouble BURGLARY TROUBLE Burglary Trouble COLD TROUBLE Cold Trouble DOOR MONITOR TROUBLE Door Mon.
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Model 4821/4820 Control/Communicator Installation Manual Table 7-4: ASCII Event Descriptions Event ASCII Description TAMPER TROUBLE RESTORE Tamper Trouble Restore UNDEFINED TROUBLE RESTORE Undefined Trouble Restore WATER TROUBLE RESTORE Water Trouble Restore Bypass BURGLARY BYPASSED Burglary Bypass COLD BYPASSED Cold Bypass DOOR MONITOR BYPASSED Door Mon.
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Reporting Table 7-4: ASCII Event Descriptions Event ASCII Description Alarm Restore BURGLARY ALARM RESTORED Burglary Alarm Restore COLD ALARM RESTORED Cold Alarm Restore DOOR MONITOR ALARM RESTORED Door Mon.
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Model 4821/4820 Control/Communicator Installation Manual Table 7-4: ASCII Event Descriptions Event ASCII Description Exception OPCL AREA EXCEPTION ARMED Exception Arm AREA EXCEPTION DISARMED Exception Disarm AREA EXCEPTION FORCE ARMED Exception Force Arm Trouble OPCL LATE TO CLOSE Late to Close LATE TO OPEN Late to Open System ACCOUNT TROUBLE Account Trouble Report ACCOUNT TROUBLE RESTORE Account Trouble Restore Report AC RESTORAL AC Restore AC TROUBLE AC Trouble CANCEL REPORT Report Ca
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Reporting Table 7-4: ASCII Event Descriptions Event ASCII Description SYSTEM BATTERY RESTORAL Battery Restore SYSTEM BATTERY TROUBLE Battery Trouble SYSTEM POWER UP System Power Up TIME CHANGED Time Changed USER CODE ADDED User Code Added USER CODE CHANGED User Code Changed USER CODE DELETED User Code Deleted USER CODE TAMPER User Code Tamper Door Access Denied DOOR ACCESS DENIED Access Denied Door Exit DOOR EGRESS Egress Granted Door Left Open DOOR HELD OPEN Door Held Open DOOR REST
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Model 4821/4820 Control/Communicator Installation Manual 7-16 150967
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Section 8 Troubleshooting The Model 4821/4820 has been designed to prevent many common installation errors. Error messages that display on the touchpad LCD or download software screens help identify the location of the problem. 8.1 Error Messages Table 8-1 below describes system error messages that could display on the LCD and, when applicable, suggests solutions. Table 8-1: System Error Message: Message Possible Cause / What to Do 4815 Trouble System is not communicating with a 4815.
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Model 4821/4820 Control/Communicator Installation Manual Table 8-1: System Error Message: Message Printer Paper Possible Cause / What to Do Check printer paper. Check connection from printer to 4824. Re-initializing...Please Wait A download has been completed; new data is being installed. This is a normal message. Several other messages will display during this process. Re-initialization is complete when the time and date displays on the LCD. Do not power down the system during re-initialization.