TM UltraATA 100 PCI RAID Users Manual SIIGs ONLINE SUPPORT and Product Registration Visit SIIGs web site at www.siig.com and click ONLINE SUPPORT for instant technical support.
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PRODUCT NAME UltraATA 100 PCI RAID MODEL NUMBER CN2483 FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
User's Manual Contents Chapter 1: Introduction 1-1 Unpacking Your UltraATA100 PCI RAID .................. 1-1 1-1.1 Static Electricity Precaution .............................. 1-2 1-1.2 Record the Serial Number ................................. 1-2 1-2 Introducing the UltraATA100 PCI RAID .................... 1-3 1-2.1 Key Features and Benefits ................................. 1-3 1-2.2 System Requirements ......................................... 1-3 1-2.3 Board Layout ..................................
Contents Chapter 3: Installation 3-1 Hardware Installation .................................................. 3-1 3-2 Device Connection........................................................ 3-2 3-3 Software Installation .................................................... 3-3 3-3.1 Windows 98/98SE Driver Installation ............. 3-4 3-3.2 Windows Me Driver Installation ...................... 3-5 3-3.3 Verify 98/98SE/Me Installation ....................... 3-5 3-3.4 Windows NT 4.0 Installation .........
User's Manual About This Manual The purpose of this manual is to introduce you to your UltraATA 100 PCI RAID. It will guide you on how to install the card and software for proper operation in your computer. Please save this manual for future reference in the event you wish to connect other devices to your system. This manual is comprised of the following sections: vi Chapter 1: Introduction Provides unpacking instructions, and introduces features and specifications of this board.
Introduction Chapter 1 Introduction Thank you for your purchase of the UltraATA 100 PCI RAID. SIIG’s goal is to provide its customers with reliable, high quality products and customer support. The purpose of this comprehensive user ’s manual is to: • introduce you to your UltraATA 100 PCI RAID features and benefits • guide you through the steps for an easy, trouble-free installation in your system • provide technical support information in the event of a problem.
User's Manual 1-1.1 Static Electricity Precaution One of the routine precautions you must be aware of when working with computer components is the problem of static electricity discharge. Note Leave the product in its static-resistant bag until you are ready to install it. Caution Static electricity discharge may permanently damage your system.
Introduction 1-2 Introducing the UltraATA100 PCI RAID The UltraATA100 PCI RAID is an ultra high-speed dual channel UltraATA100 RAID controller board for use in Pentium-class computers. With full support specified in ATA/ATAPI-5, it achieves burst data transfer rates up to 100MB/sec and supports drive capacities up to 128GB. And it also provides full backward support for UltraATA 66/33, EIDE/Fast ATA-2, IDE hard drives.
User's Manual 1-2.3 Board Layout Dual Channel Ultra ATA/100 Connectors IDE1 IDE2 1 1 Full Function Ultra ATA/100 Chipset Figure 1-1.
RAID Chapter 2 RAID Arrays 2-1 RAID Overview Historically, the cost of implementing RAID in the small office or home office environment has not been cost effective. When first developed, RAID was an acronym for Redundant Array of Inexpensive Drives. This, however, was changed to Redundant Array of Independent Disks, for it was the more expensive SCSI disk drives with superior performance and capacity which captured the dominant share of the RAID market.
User's Manual 2-1.2 RAID 1 (mirroring) Mirroring provides fault tolerance by making an exact duplicate of existing disks. The mirrored disk can then take over if the source disk fails. While the mirror approach provides excellent fault tolerance it is expensive to implement because only 50% of your disk space is available for disk storage. Two disks are required for RAID 1. 2-1.3 RAID 0+1 (mirror-striping) RAID 0+1 combines mirroring with striping.
RAID “Set” numbers are assigned in the RAID utility based on the assigned disk number of the physical drives, with the lowest numbered drives being part of the lowest numbered sets. Therefore, Drive 0 will ALWAYS be part of Set 1, no matter if it is a single disk or part of a RAID set. Drive 1 could be part of Set 1 if it is part of a RAID set with Drive 0. If not, it will be part of Set 2.
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RAID 5. Choose which type of RAID set to create. For a Striped Set, press F1. The following screen appears: Select the chunk size to be used in RAID 0 set: A=Auto Configure; 0=1k 1=2k 2=4k 3=8k 4=16k 5=32k 6=64k 7=128k 8=256k 9=.5M Your selection? What is Auto Configure? Auto Configure allows the CMD RAID utility to choose the chunk size and drives to be used in the desired RAID set. It will always choose a 64k chunk size as the default, and will always use drives from different channels if possible.
User's Manual 10. Enter Y to create the Striped set.
RAID 4. In a Mirrored set, the source drive needs to be EQUAL TO OR SMALLER than the destination drive. For optimal performance, the source drive and destination drive should be from different channels. After entering the source drive (for example, enter 1), the following line appears: Enter the second drive number (destination drive) in Mirrored set: Note: The TOTAL size of a Mirrored set is the size of the source drive included in the set. 5. Enter the second drive (for example, enter 3).
User's Manual Set: 1 <0,2> CMD Striped set 39081 MB Set: 2 <1><3> CMD Mirrored set 19541 MB Press F1 to delete RAID set Press F2 to create RAID set Press F3 to create spare drive Press F4 to resolve conflicts Press to exit RAID configuration utility Note: The size of the RAID set is still 19541 as there is only half the available space of the combined disks since the second half is used for mirroring.
RAID 2. Choose F3 and the following screen appears: Select the chunk size to be used in RAID 0 set: A=Auto Configure 0=1k 1=2k 2=4k 3=8k 4=16k 5=32k 6=64k 7=128k 8=256k 9=.5M Your selection? 3. Select A to Auto Configure(recommended) or choose a desired chunk size to manually configure. If choosing manual configuration the following screen appears: Enter the first source drive number in Mirrored-Striped set: Note: The TOTAL size of a Mirrored-Striped set is the combined size of the two source drives. 4.
User's Manual Press F1 to delete RAID set Press F2 to create RAID set Press F3 to create spare drive Press F4 to resolve conflicts Press to exit RAID configuration utility 2-3 Creating RAID Arrays The UltraATA 100 RAID BIOS will list the hard drives attached to the controller. The physical drives are labeled 0, 1, 2, 3. Use this numbering sequence when defining the drives in your RAID Arrays.CMD Medley provides three RAID set types, Stripe (RAID 0), Mirror (RAID 1), and Mirror-Stripe (RAID 0+1).
RAID 2-3.2 RAID 1 (mirroring) Use this section to mirror New/Blank hard drives. 1. As the BIOS boots press F3 when prompted to enter the UltraATA 100 RAID BIOS utility. 2. At the next screen press F2 to form a RAID set. 3. Press F2 to create RAID 1. In a Mirrored RAID Set the source drive needs to be equal to or smaller than the destination drive. For optimal performance the source drive and destination drive should be on separate IDE channels. 4. Answer N to Auto Setup. 5.
User's Manual 7. Press Y to copy from the Source to the Destination drive. 8. Press N to Offline copy. 9. Answer Y to Enable Auto-Rebuild. 10. When asked Are You Sure?, press Y to accept. 11. Press ESC to exit the RAID BIOS utility. Ignore the BIOS error message and continue booting. The mirror rebuilds automatically. 2-3.4 RAID 0+1 (mirror-striping) This RAID set is used onNew/Blank hard drives, do not use this on an existing Windows installation.
RAID 2-4 Deleting RAID Arrays 1. As the BIOS boots press F3 when prompted to enter the UltraATA 100 RAID BIOS utility. 2. Press F1 to dissolve a RAID set. 3. Enter the number of the RAID set to be deleted. 4. Answer Y to remove the RAID set. 5. Press ESC when finished to reboot. 2-5 Using RAID Auto Setup Each RAID array setup option comes with an Auto configuration feature. Use Auto Setup option with new or blank hard drives. 2-5.1 RAID 0 (Striping) 1.
User's Manual 2. 3. 4. 5. 6. Press F2 to create a RAID set. Press F3 to create a Mirrored-Striped set. Press A to Auto configure. Press Y to accept the configuration. Press ESC to reboot. 2-6 Creating a Spare Drive The RAID BIOS utility has the option of designating a hard drive as SPARE. When a hard drive failure occurs in a RAID 1 set the Auto-rebuild feature enables a drive designated as SPARE to become the new member of the mirror set.
RAID 2-8 Rebuilding a Failed Mirrored set The steps below will guide you in rebuilding a failed Mirror set. When a failure to one member occurs you will be notified either by the RAID BIOS Utility during boot or by the Medley GUI while in Windows. In either event enter the RAID BIOS utility, dissolve the current RAID set, replace the failed drive, then re-configure the mirror with the good drive as the source drive and the new drive as the destination drive. 1. 2. 3. 4. 5.
User's Manual 2-9 Rebuilding a Failed Mirrored-Striped set The steps below will guide you in rebuilding a failed MirroredStripe set. When a failure to one drive occurs you will be notified either by the RAID BIOS utility during boot or by the Medley GUI while in Windows. In the following steps you will replace the bad drive with a new drive , enter the RAID BIOS, configure the new drive as Spare then reboot the system.
Installation Chapter 3 Installation This chapter will guide you through the installation of UltraATA100 PCI RAID into your computer. 3-1 Hardware Installation General instructions for installing the card are provided below, since the design of computer cases and motherboards vary. Refer to your computer’s reference manual for further information, if needed. Caution: Static Electricity Discharge may permanently damage your system.
User's Manual 3-2 Device Connection The UltraATA100 PCI RAID is a dual channel Ultra ATA 100 controller that supports up to four IDE hard disk drives. To achieve maximum performance and compatibility we suggest using identical hard drives in building your RAID sets. Note: Only the 40-pin/80-wire UltraATA 100 cable can achieve hard disk UDMA 100 performance. When attaching only two hard drives it is recommended that they be connected on separate IDE channels. 1.
Installation 3. Install the hard disk drive to your computer. Attach the end connector of the Ultra ATA/100 cable to the connector on the hard disk drive. Make certain that pin 1 on the cable (indicated by the colored stripe) matches pin 1 on the hard disk drive’s connector. Note: The ribbon cable has two connectors. If you have one hard disk drive, connect it to the end connector of cable (Drive C). If you have a second hard disk drive, then connect it to the middle connector of cable (Drive D).
User's Manual 3-3.1 Windows 98/98 SE Driver Installation For a new Windows 98/98 SE system 1. Setup the RAID array prior to the Windows installation. 2. Follow Microsoft procedures to install Windows 98 accordingly. 3. Once Windows has installed and booted, double click My Computer/Control Panel/System. Select Device Manager tab. 4. Double click PCI RAID controller listed under Other Devices. 5. Select Driver tab then click Update Driver button. 6.
Installation 3-3.2 Windows ME Installation For a new Windows ME installation 1. Setup the RAID array prior to the Windows installation. 2. Follow Microsoft procedures to install Windows ME accordingly. 3. Once Windows has installed, double click My Computer/ Control Panel/System. Select Device Manager tab. 4. Double click PCI RAID controller listed under Other Devices. 5. Select Driver tab and click Update Driver button. 6. Select Specify the location of the driver (Advanced), then click Next. 7.
User's Manual 3. Highlight CMD PCI-0649 Ultra 100 IDE RAID Controller and click Properties. A message This device is working properly is displayed in the dialog box, the driver has been correctly installed. If any error message is displayed, remove CMD PCI0649 Ultra 100 IDE RAID Controller listing, restart Windows and reinstall the drivers. 3-3.4 Windows NT4.0 Driver Installation For a new Windows NT installation 1. Setup the RAID array prior to the NT installation. 2.
Installation For an existing Windows NT System 1. Before installing the board, boot up Windows NT. Select My Computer/Control Panel/SCSI Adapters, then click on the "Drivers" tab. 2. Select Add… then Have Disk.... 3. Insert the Software Installation diskette into the floppy drive and type in A:, then click OK. 4. Highlight CMD PCI-0649 Ultra 100 IDE RAID Controller and click OK. 5. Remove the Software Installation diskette and select No to restart NT. 6.
User's Manual For an existing Windows 2000 Systems 1. After installing the board, boot up Windows 2000. Windows will attempt to detect the controller. 2. When Found New Hardware Wizard appears, click Next to continue. 3. Select Search for a suitable driver for my device (recommended), then click Next. 4. Insert the Software Installation diskette into the floppy drive, check Specify a location, click Next, type in A:. Click OK, then Next to continue. 5.
Medley GUI Chapter 4 Using Utilities 4-1 Introducing the CMD Medley GUI The CMD Medley GUI provides significant functionality including the ability to create and dissolve RAID sets; Remove a member of a Mirrored or Mirrored-Striped RAID set; Rebuild a Mirrored RAID set; save, copy, or send via e-mail the current configuration.
User's Manual Selecting each different component in the configuration tree provides specific information for that component, such as the chip. By selecting a specific channel, either Primary or Secondary, the following information is reported.
Medley GUI Selecting a specific drive reports all pertinent information to that drive, including Configuration and Disk Identification information. Note SMART support is not enabled with version 1.0 of Medley GUI.
User's Manual Selecting Sets reports how many RAID sets have been created. By selecting a specific RAID set, such as Set 0 which is the Striped set, the type of RAID set, the number of members and stripe size is reported.
Medley GUI The Members tab reports the device identification (corresponding with the information in the BIOS) and the State of each device. Besides reporting information, the Members tab of a mirror set allows the user to remove a specific drive from that set, as well as add a designated Spare drive to a Mirrored set that has experienced a disk failure. If more than one set exists, clicking on each Set in the Configuration Tree provides specific information for that Set.
User's Manual The device identification, along with the State of each device is also reported in the Members tab window. Note that when a Mirrored Set is first created, the State of the “destination” drive may report as Rebuild for as much as 30-90 minutes depending on the size of the disk. SMART and Configuration information, as well as Data Identification is again provided for each Set. Note SMART support is not enabled with Version 1.0 of Medley GUI.
Medley GUI 4-3 CMD Medley Configuration Menu With CMD Medley running, the small Medley icon should appear in the bottom right of the computer screen, next to the clock. By right-clicking on the icon, the user may configure CMD Medley including customizing the settings for SMTP, E-mail, Notification, Event Level, Log File, Audio, and Popup. SMTP The SMTP server is the server that is used to send e-mails. Normally, the network administrator knows what this name is. Both the name and domain must be entered.
User's Manual E-Mail The current Medley configuration may be sent via e-mail. Using the e-mail tab in the Medley Configuration Menu, the user may set the default e-mail address and subject line to where the configuration would be sent. This, however, can be overridden at the time of sending the email. Notification When different types of events occur, CMD Medley may be configured to send notices to assigned individual e-mail addresses.
Medley GUI Event Level There are different types of e-mail notifications may be sent which are set with the Event Level tab. The different levels are: Disabled - No event logs will be sent.
User's Manual Log File The log file is used to store event information received from all the CMD IDE RAID drivers. The log file is a text file and can be viewed with Notepad or the CMD Medley GUI. Use the Log File tab to set where the log file should be stroed and the name of the file as well. Audio The user may set different audio alerts for the different levels of events.
Medley GUI Popup The popup window is a visual notification that an event occurred. The popup window can be disabled or set to popup for only certain event levels. The different levels are: Disabled - No popup will occur.
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Technical Support & Product Return Chapter 5 Technical Support & Product Return 5-1 Overview This chapter will give you instructions on how to obtain product information, contact technical support and return defective product. This user's manual is written with easy-to-understand instructions on how to configure and install this product in your system. We encourage you to consult this manual as your first step for technical assistance.
User's Manual 5-3 Technical Support QUESTIONS? SIIG’s Online Support has the answers! Simply visit our web site at www.siig.com and click on the ONLINE SUPPORT. Our online support database is updated daily with new drivers and solutions. The answers to your problems could be just a few clicks away. 5-4 Return Merchandise Authorization (RMA) If the product is defective, you can return it for repair or replacement.
Technical Support & Product Return Step 2: Complete the RMA form • Fill out your Return Merchandise Authorization (RMA) form, and include it in the package with the product. • Properly pack the product for shipping. All software, cable(s) and other accessories that came with the original package must be included. • Clearly write your RMA number on the top of the returned package and on the accompanying RMA form.
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LIMITED 5 YEAR WARRANTY The Company warrants to the original buyer of this product that the hardware is free of defects in materials and workmanship for a period of five years from the date of purchase from a reseller or dealer. Should this product fail to be in good working order during the warranty period, the Company, at its sole option, will repair or replace the defective product with an identical product or product having similar features and functionality as determined by the Company.
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