User Manual

14
Q2: Why won't my video play on Media Player
if I move it over to the extended desktop?
A2: Check that you have moved the Media
Player window completely over to the
extended screen.
Q3: There are lines running horizontally up
and down my screen or the screen is
distorted.
A3: This is due to a low or unsupported refresh
rate setting. You can change this in Display
Properties/Settings/Advanced/Monitor.
Make sure you select the USB 2.0 to
DVI/VGA Pro and not set the refresh rate
higher than what your monitor can support.
Q4: Why can't I make the USB 2.0 to DVI/VGA
Pro the primary display?
A4: Some video cards ship their product with a
utility that prevents other video cards from
being set as the primary video card. Check
the bottom right hand corner of the taskbar
for the utility. Disable the utility before
switching the USB 2.0 to DVI/VGA Pro
adapter to be the primary display.