User`s guide
16
Support Packages
The following customer support services are available:
• Avid On-Call per-event telephone support.
• Avid CallPak (10-pack), good on any system at a given site.
• Avid Assurance annual contract, unlimited telephone support
from 9 a.m. to 7 p.m., local time in North America.
(Part# 0540 03180-01)
International time varies by location. Contact your local Avid
Reseller for details.
To purchase a support package, call 800-949-AVID (2843).
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There is no 7 x 24 offering planned for this product.
Goodies Folder
The Avid Xpress DV CD-ROM includes a Goodies folder. This folder
contains third-party applications or plug-ins you can use.
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The information in the Goodies folder is provided solely for your
reference and as suggestions for you to decide if any of these
products fit into your process. Avid is not responsible for the
manufacture, support, or sales of these products. Avid is also not
responsible for any loss of data or time or any other adverse results
related to the use of those products. All risks of using such products
or accessing such Web sites are entirely your own. The Web sites
listed in the Goodies folder are not under the control of Avid, and
Avid is not responsible for their content, any changes or updates to
them, or the collection of any personal data or information by the
operators of such sites. All information and product availability is
subject to change without notice.