User`s guide

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7 TROUBLESHOOTING

Check the following points if the printer has malfunctioned or does not

operate at all. If it has still problems, call SII representative or the branch

office.

If the power does not turn on (the Power LED is off)

Checkpoint Action Reference

page

Is the Power Switch on? Turn on Power Switch. 

Is the AC adapter connected

correctly?

See Section 2.1. 16

Is the battery recharged?

(When using a battery)

See Section 2.10. 29

Is power being supplied from

the outlet?

Plug other electrical appliances

into the outlet to check that it is

working.



If the thermal paper does not feed

Checkpoint Action Reference

page

Is the thermal paper loaded

correctly?

See Section 2.2. 17

Is there foreign matter in the

paper inlet?

Remove any foreign objects. 

Are the ONLINE and

OFFLINE LEDs on?

An error has occurred. See

Section 3.3.

Is the ONLINE LED off? Set the printer OFFLINE. 14