Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com TABLE OF CONTENTS Safety & Warnings ......................................................................... 3 Booster Kit Components ...................................................................... 4 Tools Required / Optional Equipment ................................................ 5 How It Works .......................................................................................... 6 Overview ...............
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com INSTALLATION INSTRUCTIONS FOR THE FOLLOWING CELLULAR BOOSTERS: 1 ! • • • • SAFETY AND WARNINGS Turn AC power OFF at the main circuit breaker before working on any electrical connections. All AC power wiring and coaxial cable wiring must conform to local or national codes. The AC rated input power must be within 10% of the voltage requirements of the device.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com HOW IT WORKS The Uniden smart cellular booster provides enhanced in building coverage by improving cellular signal strength in homes, buildings, offices, and other areas where coverage is weak or unreliable. The system amplifies the incoming signal from the nearest cellular tower This manual provides simple installation instructions that will have your cellular booster kit up and running in record time.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com OVERVIEW This guide will help you properly install your cellular booster kit. It is important to read through all of the installation steps before installing your equipment. Thoroughly read through the instructions, visualize where all the equipment will need to be installed and do a soft installation before mounting any equipment.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com 1 2 3 BOOSTER – select location Install the booster in an area that is protected from the weather, properly ventilated and is away from excessive heat and moisture. REGISTER BOOSTER TO SIYATA CONNECT Download, Open, Create Account/Log In to the Siyata Connect App to assist with antenna installation as well as monitor and management of your cellular booster.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com INSTALL THE SIYATA CONNECT APP Using the Siyata Connect App will make the installation process easier because it allows you to monitor your booster as you install your outdoor antenna. Checklist: • Please have the booster, and power supply nearby. • Make sure that the Bluetooth feature on your mobile device is enabled before you attempt to pair or “register” your booster to the app.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com IDENTIFY THE BEST LOCATION TO INSTALL THE DONOR (OUTDOOR) ANTENNA. Check for signal strength Select a location on the roof of the building to install the donor antenna, by monitoring your cellular phone’s signal strength (signal bars) to find the strongest signal from your carrier’s cellular tower. Mark the area Mark that area as the installation location for the donor (outdoor).
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com THE IDEAL OUTDOOR ANTENNA DIRECTION & LOCATION Step 1: Connect the outdoor antenna to the booster’s outdoor antenna port. Step 2: Temporarily Fix the outdoor antenna on the roof of the building and point it to the nearest cell tower. Step 3: Slowly rotate the direction of the antenna until you find maximum power output of the booster. Once this is achieved, the location and aim of the outdoor antenna is optimal.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com The outdoor antenna will perform best when it is installed above the highest point on your roof. Cellular signal is strongest when the outdoor antenna is in “line of sight” and pointed directly at the closest cell tower. Test several locations on your roof to determine the best location and aim your outdoor antenna in the best position. The Siyata Connect app will assist you in reading signal strength during your tests.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com LCD FEATURES ALERT ON/OFF FEEDBACK MODE After the booster is powered on, uplink(UL) and downlink(DL) gain and DL output power are displayed. “Band”–Shows the working frequency. Below is a list of the frequencies displayed corresponding to the Band display shown on the screen. Frequency Band display Lower 700MHz LTE 700 Upper 700MHz Cell 800 Cellular PCS PCS 1900 AWS AWS 2100 “UL (dB)” “DL (dB)”– Gain Indication.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com “ISO”– Isolation Alarm Indication. When the system does not have enough isolation between the outdoor and indoor antennas, the “ISO” indicators will be flashing showing that the ISO is lowering the gain in some bands to keep the system from oscillating. Press the”SET” key and the LCD screen will display ”ISO” showing the current band or bands affected. “ALC” Flashing.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com ”OFF”–Booster shut-off alarm indication. In some rare situations the ALC or ISO will not be able to compensate for an oscillation condition or a downlink overload. When this happens the amplifier will shut off in the affected band and the LCD “OFF” indicator will flash. Pressing the “SET” button will display which band or bands are affected.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com ALERT ON/OFF FEEDBACK MODE Use LCD Display Method to find the location with the strongest received signal Connect the outdoor antenna to the booster’s outdoor port. Fix the outdoor antenna on the roof of the building and point it to the nearest cell tower. Then have a look at gain and output power value displayed on the amplifier’s LCD.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com LED ISO LED Status Meaning Solution methods Green @ ISO≤0 No loop back or no self-oscillation NO action is needed Slow Flashing Green@ ISO = 1~14dB Slight loop back or self-oscillation NO action is needed Quick Flashing Green@ ISO = 15~21dB Deep loop back or self-oscillation Not working properly. Check coverage. Leave it as is if it’s good. Actions must be taken if coverage is not good.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com Alarm LED: Indicates the strength of received signal from the tower. Flashing Alarm means that the booster is receiving a strong signal in one or more of the bands. Alarm LED shall remain ”Green” or “Slow Flashing Green”. Slow flashing green indicates that everything is working well and the booster is working at nearly the optimum output power to achieve the best possible coverage.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com After all the LEDs are indicating properly check whether the coverage is good. If it is good, the booster installation is complete. If the coverage is not good take the following actions: 1. If the signals in most areas have not been improved, please check below: • The weak downlink signal leads to the low output signal level.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com RUN COAXIAL CABLE Loosely run the coaxial cable from your outdoor antenna to your booster. (after you have tested the system you can permanently secure the coaxial cable). As you route and pull cabling, follow these general guidelines: • Bend cables and route them smoothly, and protect the outer skin against any damage. • Keep horizontal cables straight and fasten them with a tie every three to five feet.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com HOW TO INSTALL THE COAXIAL CABLE FROM YOUR DONOR ANTENNA TO YOUR BOOSTER. Step 1: Loosely run the coaxial cable from your outdoor antenna to your booster (this way you can test the system before you permanently secure the coaxial cable). Outdoor Antenna Booster Step 2: Mount the donor (the outdoor antenna).
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com Step 3: After the outdoor antenna is mounted connect the supplied coaxial cable to antenna. Step 4: Attach the cable so that a drip loop is formed. Drip Loop Step 5: Connect the cable to the cellular booster where it is marked “outdoor”. outdoor cable booster CAUTION: please ensure neither you nor the antenna come in contact with electrical power lines.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com UNDERSTAND THE DIFFERENT DONOR (OUTDOOR) ANTENNA Donor (outdoor) antennas, are needed to capture the signal emanating from your carrier’s cellular tower. There are different types of donor (outdoor) antennas each designed to meet your specific needs. The yagi lpda antenna, the panel antenna. The Yagi LPDA Antenna The yagi is a very precise directional antenna with a powerful reach.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com LIGHTNING SURGE PROTECTOR (sold separately) The lightning surge protector can be installed indoors or outdoors. When connecting outdoors, install the lightning surge protector inline between the donor antenna (outdoor) and the coaxial cable. When connecting indoors, install the lightning surge protector inline between the outdoor coaxial cable and the booster. ! IMPORTANT: Lightning surge protector must be grounded.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com CONNECTING THE SERVER (INDOOR) ANTENNA Dome omni directional antenna Connect one end of the coaxial cable to the dome antenna and the other end to the cellular booster where it is marked “indoor”. Indoor Booster Indoor Dome Antenna Panel directional antenna Connect one end of the coaxial cable to the panel antenna and the other end to the connector on the cellular booster where it is marked “indoor”.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com UNDERSTAND THE DIFFERENT SERVER ANTENNA There are several types of server (indoor) antennas: the dome antenna & the panel antenna. INDOOR ANTENNAS THE DOME ANTENNA The dome antenna is an omni-directional antenna with a 360 degree reach. It is designed to distribute the signal from the center of the affected area. Typically it is installed in a false or dropped ceiling.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com The following diagrams show the reach of each antenna based on the layout of the space they are mounted in: Image 1&2: Omni directional antennas will provide better coverage for square rooms. Image 3: Directional antennas will provide better coverage in rectangular rooms.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com ANTENNA SEPARATION Point Yagi antenna away from indoor antenna Indoor antenna Oscillation is caused when the indoor (server) antenna sends a signal back into the outdoor (donor) antenna. Similar to a PA system, when the microphone gets too close to the speaker it causes feedback. This will occur if your antennas are too close together, or the indoor antenna is pointed at the outdoor antenna.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com INSTALL YOUR CELLULAR BOOSTER Install the cellular booster in a location that is properly ventilated and not exposed to excessive heat, moisture and/or direct sunlight. The optimal area would be on a wall located near a power outlet. It should be mounted in an easily accessible area so it’s easy to perform general maintenance with the coaxial cable connections, dip switch settings and power adaptor.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com ! IMPORTANT: Do not connect your cellular device to the cellular booster, as it may damage your cellular device. IMPORTANT: 1 2 3 Never point the front of the yagi donor (donor) antenna towards the inside of the server (indoor) antenna. Verify that the supplied coaxial cables from both the donor (outdoor) antenna and the server (indoor) antenna are properly connected to the cellular booster before powering it up.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com TROUBLESHOOTING The LED alarm lights represent the status of the booster on each frequency. When the lights are green the device is operating normally meaning that it is not experiencing any oscillation (feedback) and it is boosting the signal at maximum power. When the LED lights begin to change color from green to orange to red, it means that particular frequency is experiencing some oscillation (feedback).
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com By capturing the best input signal you will be able to enjoy the maximum coverage and best quality signal inside where your server antennas are located. The better the input signal, the better the output signal. In order to find the best input signal, you want to place your outdoor (donor) antenna as high as possible with the least amount of obstruction between the antenna and the cellular base tower.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com FREQUENTLY ASKED QUESTIONS WHY ARE THE LED LIGHTS TURNING ORANGE, RED OR SHUTTING OFF? There are certain cases where your system could be experiencing oscillation. This can be attributed to either the quality of your input signal or having your donor (outdoor) antenna and server (indoor) antenna too close together. Please review the following guidelines to help resolve this issue: 1.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com I INSTALLED THE BOOSTER AND MY SIGNAL STRENGTH IS STILL WEAK In order to correct a weak signal; essentially you have the options of: • • • • Adjust the aim of the donor (outdoor) antenna or replace it with a higher gain antenna. Move the server (indoor) antenna. Increase the number of server (indoor) antennas. Reducing the attenuation values you chose when setting the manual gain control.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com MY LED’S ARE ALL GREEN BUT MY SIGNAL IS STILL WEAK - MY COVERAGE IS POOR If you receive a signal where you did not previously... or, if the radius of the service area covered is small...and your LED’s are all green... the booster is working properly but for some reason the signal is not very strong. This can be due to weak input signal.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com FCC and ISEDC Statements FCC RF EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instruction for satisfying RF exposure compliance. This transmitter must not be co located or operating in conjunction with any other antenna or transmitter.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com signal-booster/ https://support.t-mobile.com/docs/DOC-9827 https://securec45.securewebsession.com/attsignalbooster.com/ ISEDC Statement: This device complies with innovation, Science, and Economic Development Canada licence RSS standard(s).
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.
Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com INSTRUCTION MANUAL Phone: 1-800-215-7015 Email: support@unidencellular.com www.unidencellular.com The Uniden trademark is owned by Uniden America Corporation and its affiliates is used under license by Signifi Mobile.